AGB 374 Exam 03 Quizzes

Halo error is: A. Employee receives same rating on all dimension B. Employee receiving different rating on all dimension C. One employee gives the same rating to all D. All employee give the same rating to all E. None of the above

A. Employee receives same rating on all dimension

Functional managers are responsible: A. For single area of activity B. To the upper level of management and staff C. For complex organizational sub-units D. For obtaining copyrights and patents for newly developed process and equipment

A. For single area of activity

Organizational structure primarily refers to: A. How activities are coordinated and controlled B. How resources are allocated C. The location of the department and office space D. The policy statements developed by the firm

A. How activities are coordinated and controlled

Which of the following best describes job design? A. It is the process of defining the way work will be performed and the tasks that a given job requires B. It is the process of generating a pool of potential candidates for a job C. It is the process of identifying suitable candidates for jobs D. It is the technique of enabling employees to learn job-related knowledge, skills, and behavior E. It is the technique of presenting candidates with detailed information about a job

A. It is the process of defining the way work will be performed and the tasks that a given job requires

Craig, one of the senior managers at Clayton Inc., insisted that company supervisors handle employee relations as part of their jobs. Which of the following statements strengthens Craig's argument? A. The supervisors represent the company on a day-to-day basis B. The supervisors have the business experience to take up additional responsibilities C. The supervisors do not hold any stakes in the organization D. The supervisors are not a part of the employees' union E. The supervisors are responsible for any action taken by the employees

A. The supervisors represent the company on a day-to-day basis

Examination of the sources of supply for purchased parts or materials in order to improve performance is called: A. Vendor analysis B. Value analysis C. Negotiated purchasing D. Reverse engineering E. Disintegration

A. Vendor analysis

The purchasing perspective of the supplier as a partner is characterized by: A. An emphasis on low prices B. One or a few suppliers C. Low flexibility D. One hundred percent inspection for quality E. Low volume

B. One or a few suppliers

Following McGregor, which of the following would not belong to Theory Y? A. Effort at work is just like rest or play B. Ordinary people dislike work: depending on the condition work may be source of satisfaction or punishment C. Instead of external control rewards are motivators D. Individual learn to like and seek responsibility E. People at work are under-utilized: they should be developed

B. Ordinary people dislike work: depending on the condition work may be source of satisfaction or punishment

What is the projected demand of employee for your company if your regression estimates show that the intercept is 326.5874, coefficients for productivity and sale are - 24.086 and 0.0740: and the estimated sale for 2008 is 4,446 (in thousands) and the estimated productivity is 12.52 units per employee: A. 402 B. 300 C. 355 D. 409 E. None of the above

C. 355

Which of the following is not a benefit of RFID? A. Increased productivity B. Elimination of paperwork C. Frequent deliveries of smaller shipments D. Reduction in clerical labor E. Increased accuracy

C. Frequent deliveries of smaller shipments

Which of the following is true of ethics in human resource management (HRM)? A. Evidence shows that HRM practices are invariably ethical B. The general public has a positive perception of the ethical conduct of US businesses C. HR managers must view employees as having basic rights D. Most managers have a positive perception of the ethical conduct of US businesses E. Most people believe that individuals apply values they hold in their personal lives to their professional activities

C. HR managers must view employees as having basic rights

Which of the following factors does not influence external sources of labor supply? A. Government policies B. Demographic changes C. Increase in worker productivity due to new training program D. National and regional economies E. Education of workforce

C. Increase in worker productivity due to new training program

Montero Inc., an agriculture equipment manufacturing company, had the largest number of employees in the manufacturing sector last year. Instead of hiring more employees, the company decided to invest heavily in training its employees on automotive maintenance and design. Which of the following beliefs has led the company to take this decision? A. The employees in the company are interchangeable B. The employees are the source of the company's success or failure C. The union employees in the company will resign once their contract expires D. A majority of the employees own shares in the company E. A majority of the employees in the company have an automotive engineering background

B. The employees are the source of the company's success or failure

Which of the following refers to the process of getting detailed information about jobs? A. Job rotation B. Supply chain management C. Job analysis D. Policy creation E. Job orientation

C. Job analysis

T/F: A company's supply chain involves the flow of materials and information from suppliers, through production, to the end users.

True

T/F: Every business organization is part of at least one supply chain

True

T/F: RFID eliminates the need for counting and bar-code scanning

True

T/F: The goal of supply chain management is to synchronize supply and demand of all of the organizations that are part of the chain.

True

T/F: Using third-party fulfillment means losing control of fulfillment

True

Which of the following is an example of violation of the right of freedom of conscience in a workplace environment? A. A supervisor shares the previous employment details of an employee with a colleague B. An interviewer does not specify the details of a job to a prospective employee C. An employee complains about his supervisor during a conference call with a client D. A supervisor does not provide a fair hearing when an employee complains about a colleague E. A supervisor coerces an employee to use unsafe practices to keep a project on schedule.

E. A supervisor coerces an employee to use unsafe practices to keep a project on schedule

Equal employment opportunity is: A. Employment opportunities without regard to race, gender, religion, national origin B. Balanced pay between men and women C. Fair treatment of employees of all ages D. Avoid discrimination against disabled E. All of the above

E. All of the above

Daniel, the director of operations at ADM, strongly believes that human resource management (HRM) is critical to the success of organizations. Melissa, the CFO of the organization, opposes Daniel's view because she thinks HRM is an unnecessary expense for the company. Which of the following statements weakens Melissa's belief? A. HRM is highly substitutable and interchangeable B. HRM is easily available for all companies to utilize C. HRM helps an organization imitate human resources at a high-performing competitor D. HRM ensures that persons with high levels of the needed skills and knowledge are easily found E. HRM is indispensable for building a competitive advantage

E. HRM is indispensable for building a competitive advantage

The purchasing cycle begins with: A. Selecting a supplier B. Placing an order C. Evaluating potential vendors D. Conducting a value analysis E. Receiving a requisition

E. Receiving a requisition

Which one does not belong in the following list as a method of projecting manpower for the organization: A. The opinions (judgments) of supervisors B. Department managers C. Experts D. Other knowledgeable about the organizational future requirements E. Regression analysis

E. Regression analysis

"360-degree feedback" techniques is: A. Use a group of raters including supervisors and co-workers only B. Use a group of raters including supervisors and the individual himself/herself C. Turn 360 degree while rating your co-workers D. Use a group of raters including supervisors, and co-workers and customers E. Use a group of raters including supervisors, co-workers, customers, and the individual himself/herself

E. Use a group of raters including supervisors, co-workers, customers, and the individual himself/herself

T/F: In supply chain organizations, functions must operate independently of each other

False

T/F: Managing supply chain visibility involves making sure that potential supply chain partners are aware of your organization's needs.

False

T/F: One disadvantage to RFID is that it requires a clear "line of sight" to operate

False

T/F: The materials in the supply chain flow toward the end of the chain, while the information and the dollars move toward the beginning of the chain.

False

Nicole, an employee at Neo Food Corp., develops and distributes newsletters that announce upcoming events in the company. Which of the following human resource management (HRM) practices is being performed by Nicole? A. Performance management B. Employee relations C. Selection D. Training E. Compensation

B. Employee relations

The more ___ a company's supply chain, the more difficult it is to ensure that the supply chain is managed ethically. A. Interconnected B. Global C. Visible D. Shortned E. Competitive

B. Global

Which of the following responsibilities is specifically associated with the HR function of support for strategy? A. Temporary labor recruitment and record keeping B. Human resource planning and forecasting C. Wage and salary administration D. Development of employee handbooks and company publications E. Development of an HR information system

B. Human resource planning and forecasting

Which of the following would not usually be a main factor in selecting a vendor? A. Location B. Price C. Quality D. Inventory turnover E. Vendor services

D. Inventory turnover

Which one of the following is not true? A. The grapevine is the informal communication channel for gossip and rumors B. Nearly 80% of the information provided by grapevines are accurate C. Formal communication channel are established within the organization's chain of command in order to accomplish task objectives D. Office memo are good examples of communication channel with very high channel richness

D. Office memo are good examples of communication channel with very high channel richness

In the context of human resource management, human capital refers to the: A. Wages, benefits, and other costs incurred in support of HR functions in an organization B. Cash, equipment, technology, and facilities that an organization uses C. Tax-deferred value of an employee's 401(k) plan D. Organization's employees, which add economic value to the company E. Total budget allocated to the HR department in an organization

D. Organization's employees, which add economic value to the company