Assessment: Core 1 Simulation Exam

While searching for shared folders on your computer, you come across several folders with a $ after their names. Which of the following statements about these folders is not true?

$ folders contain valuable configuration information that all users should read.

The ____ and ____ file extensions are used with Windows executable files that are used to start applications.

.exe .com

When upgrading the RAM in a user's computer, a technician installs memory that is DDR3 1,066 MHz in one RAM slot and DDR3 1,333 MHz in the other. On which of the following bus speeds will the system function?

1,066

A college administrator wants to set up Bluetooth speakers with a laptop computer in a small conference room. What is the furthest distance the speakers can be from the computer using Bluetooth Class 2?

33 feet

An optical drive randomly becomes unavailable, and after replacing the drive, the technician now suspects that the drive may not be getting 5 volts consistently. What could help in this situation?

A power supply tester

You have decided to improve the security on your laptop computer by using the laptop's security slot. Which of the following would you be using?

A slot into which a laptop cable lock fits.

Which of the following statements describe how a smart card works? Each correct answer represents a complete solution. Choose all that apply.

A smart card is used to store information. A smart card is a credit-card-sized card that may contain a small microprocessor or an RFID chip.

What is BitLocker?

A utility that encrypts an entire disk volume, including operating system files, user files, and page files

You want to configure your wireless network to use 128-256 bit encryption. Which of the following is the encryption standard you should choose?

AES

If a Mac is running slowly, what utility could you use to identify the cause of the slowdown?

Activity Monitor

A user has attempted a scanner installation to the computer's front USB ports because all the back ports were taken. However, the scanner will not function. What should the technician try next?

Add a version 2.0 or higher USB hub to the back USB port.

Which of the following are downsides to using static IP addressing instead of dynamic IP addressing? Each correct answer represents a complete solution. Choose all that apply.

Administration load Potential for IP conflicts

Compatibility Mode is used by a newer operating system to create an environment in which older applications may run. Which of the following programs should never be run in Compatibility Mode?

An antivirus program from an older operating system

When disassembling a computer, which tool will help you remove the memory module?

Antistatic wrist strap

Which of the following must you do before full device encryption is activated on Apple's iOS?

Assign a passcode.

A technician has been called to help with a problem. A S.M.A.R.T. error displays, and the user reports that the system has been running slowly for several months. Which two tools or actions should the technician use immediately?

Back up the data. chkdsk

Which of the following provides a maximum of 700 MB of storage?

CD-ROM

Which two of the following would most likely cause a loud noise on a desktop computer?

Case fan Power supply

Your friend says that he has just gotten his laser printer back after sending it out for cleaning and toner replacement and now it won't print. He is very frustrated and has asked you to take a look at it. Which of the following should be the first thing you check?

Check the toner cartridge to be sure that the safety strip that holds the toner in place has been removed.

Your client reports that his computer has locked up several times. You begin to run diagnostics on the computer to find the problem, but you suspect, based on the symptoms that he has reported, that you already know what the problem probably is. Which of the following problems generally causes a system lock up such as described?

Corruption of memory contents

Where does Windows store passwords and login details for a particular user?

Credential Manager

Which utility is best used to troubleshoot sound issues?

Device Manager

On a corporate mobile device, the user can reach neither internal network resources nor external ones. Which problems would most likely be causing this issue? Each correct answer represents a complete solution. Choose all that apply.

Disabled NIC Incorrect or no IP address

As part of an investigation during an incident response, all the information and pictures that are gathered are collectively referred to as which of the following?

Documentation

Which of the following would be the best options for preventing the theft of laptops? (Choose two.)

Door locks Cable locks

You have just bought a new video card and now you need to install the driver. All of the following driver options would work with your video card. Which of them provides the best option?

Download a driver from the vendor's website.

Which technique would most likely be used on a hard drive being removed from a corporate computer that a technician is going to use as a replacement drive for another computer in the future?

Drive wipe

The contents of your Android phone represent years of music collecting, a lifetime of pictures of your kids, and important documents that you need for your growing business. Which of the following are backup and storage options available to Android users? Each correct answer represents a complete solution. Choose all that apply.

Dropbox Google Drive Android Cloud

Which component causes ghost images on laser printer output?

Drum

What needs to be configured so users can print on both sides of the paper?

Duplex

A company has very sensitive and precise data that is used in a specific application. Which of the following RAM features allows for error correcting?

ECC

Which of the following should a technician use when performing hardware upgrades to prevent damage to computer components due to static discharges?

ESD strap

Which port is used to connect a cable modem to a business or home router?

Ethernet

Which port uses an RJ-45 connector?

Ethernet

To troubleshoot a variety of possible system startup problems, press the Windows 7 _____ key during the system startup process to bring up the Advanced Boot Options menu.

F8

When installing a CPU, orient pin 1 to pin 1 on the socket and align the other pins. Lower the ZIF socket lever and lock. Power on the computer to ensure that the CPU works. Power down the computer and install the heat sink and/or fan.

False

Which of the following cable types is immune to electrical interference?

Fiber optic

A technician is reviewing storage options with a user. Which type of memory is non-volatile and will hold data even when the computer loses power?

Flash

A user is complaining that her laptop display is not very bright. Which of the following would you most likely use to adjust the brightness?

Fn key

Which tab of a device's Properties dialog has a Device Status section that might contain helpful troubleshooting information or the status of the device?

General

A technician is listening to a user explaining a problem. The technician sees another technician waiting near the door and gesturing frantically for the technician to come to the door. What should the technician do?

Gesture to the technician to wait and allow the user to finish explaining the problem

You are building a new high-speed gaming computer. Besides a powerful processor, a high-end video/GPU card, and sound card, which of the following must you include?

High-end cooling system

As part of a routine diagnostic, you discover that there are two processor cores running two threads on a client's computer. The computer is using an Intel Core i-series processor. You decide to enable hyper-threading to improve the computer's performance. How does hyper-threading improve performance?

Hyper-threading allows two processing operations to be performed within a single processor core.

To control overhead costs, you recommend that your company contract with an Internet data center to lease networking services, virtualization services, and storage space on remote servers. Which of the following technologies would you be using?

IaaS

Which is a cloud computing service that delivers computer infrastructure on an outsourced basis to support enterprise operations?

IaaS

You are troubleshooting a problem with a power supply in a PC on your company's network. You have noticed that when you turn the power on, the fan starts briefly but stops spinning almost immediately. A power supply fan that starts and then stops when you power on the system usually indicates which of the following problems?

Improperly installed memory or CPU

What type of port uses an RJ-11 connector?

Internal modem

Which of the following are important components for a graphic design workstation? Each correct answer represents a complete solution. Choose all that apply.

Maximum RAM SSD

A user had a motherboard problem last week, and a technician fixed it. Now the same computer has a different problem. The user reports that the USB ports on the front do not work anymore. What is the first thing the technician should check?

Motherboard connections to the front panel

Which of the following is affected by the power supply wattage rating?

Number of internal storage devices

An adapter or a USB device that performs diagnostics and displays a code or illuminates LEDs is known as a _____.

POST card

When installing an input or output device on a Windows computer, which of the following requires you to restart your computer before using the device?

PS/2 keyboard

How are permissions propagated from one folder to another?

Permissions are inherited from the parent folder to the child folder.

Which IT documentation would a technician need to refer to when connecting a new PC and an IP phone to a switch?

Physical network drawing

Which of the following Windows features allows for the creation and execution of scripts?

PowerShell

A soft reset can be used to regain access to your iPhone if there are hardware issues or problems with software downloads, without erasing any apps or data. Which of the following techniques would you use to perform a soft reset on your iPhone?

Press and hold the Sleep/Wake button.

Your Linux machine will not boot properly and you want to access the recovery options menu. Which of the following actions should you take?

Press the Shift key while rebooting.

Which of the following describes the function of the Terminal in OS X?

Provides a command line interface

The .py extension indicates that a script is written in the ____ language.

Python

A person walks into a computer store, looking for a computer that will be used for writing letters, documenting health, communicating with remote family members, and streaming video. Which hardware technology should the technical salesperson ensure is part of the sale?

RAID

Your client wants you to create a system that provides a real-time backup of critical data. You decide to install a RAID array using two drives that contain identical information. Any changes to one drive automatically are copied to the other drive in real-time. What type of RAID do you plan to install?

RAID 1

If only two drives are available, which RAID levels can be used? Each correct answer represents a complete solution. Choose all that apply.

RAID 1 RAID 0

You have been having some major problems with some of your computer configurations and you decide to call your brother, who is an A+ Technician, to ask for help. He suggests that you allow him to log on to your computer remotely so that he can see the problem himself. Which of the utilities listed below would allow you to do this?

Remote Assistance

Which of the following can provide the fastest transfer rate for an internal hard drive?

SSD

You are trying to troubleshoot problems with your Windows computer, but you aren't sure whether you should use Safe Mode or another troubleshooting tool. Which of the following best describes the function of Safe Mode?

Safe Mode restarts the system using a minimal set of drivers.

Which multimedia device requires calibration as part of the installation process?

Scanner

What is the difference between spanning and striping?

Spanning fills one drive before moving to the next drive, whereas striping alternates between the drives.

What is the object indicated in the diagram below?

Spinning wait cursor

What macOS X tool is used to search for files, directories, or contacts?

Spotlight

If you were to build a cable using the pinout pattern indicated in the following diagram, what wiring standard would you be using?

T568B

Which of the following is used to encrypt a hard drive in Windows with BitLocker?

TPM

A computer contains several internal hard drives, a DVD-ROM, and an external hard drive. After you upgrade the BIOS, the computer refuses to boot. The error message "operating system not found" appears. Which of the following should you check first?

The boot sequence in the BIOS

Your client reports that he has just purchased a new display that uses an HDMI port (replacing a display that used a DVI port built into the computer). When the display is plugged into the built-in HDMI port on the computer, the display stays blank. However, when a video card with an HDMI port is installed for testing, the display works with the video card. Which of the following would you recommend to your client?

The display may be plugged into an inactive port on the motherboard, and the client should check the motherboard jumpers.

Modern construction uses grounded circuitry and most electrical circuits are wired correctly. If there is a problem, it is usually with improper grounding. The diagram below shows an outlet testing device that has been plugged into a standard 120V electrical outlet to test the wiring. Which of the following accurately describes what this test device tells you about this socket? Each correct answer represents a complete solution. Choose all that apply.

The neutral wire is correct. The ground wire is correct. The hot wire is correct.

Which type of printer would a glass blower who sells art at trade shows most likely use to print receipts?

Thermal

How is laser printer calibration commonly performed?

Through the printer menu

Your computer is experiencing sudden, unexpected shutdowns. You begin researching and discover several possibilities that might be causing an intermittent problem of this type. Which of the following should you check? Each correct answer represents a complete solution. Choose all that apply.

Tighten any loose screws, slot covers, or cards. Check the CPU fan speed. Check the system temperature.

What Apple biometric technology supports fingerprint recognition?

Touch ID

A folder and a directory are the same thing.

True

Backward compatibility means that a new application can still process data from older software.

True

Deleted files stored on a hard drive can be recovered from the Recycle Bin.

True

Device drivers are specific to a particular Windows operating system version.

True

During the troubleshooting phase in which you test the theory, you might be required to escalate the problem to a more experienced technician.

True

A company has recently moved to Florida and is interested in data protection. Which of the following would provide protection from power loss?

UPS

During startup, you made some configuration changes and inadvertently disabled the USB 3.0 controller settings in the BIOS. What will be the result?

USB 3.0 ports will run at a slower speed.

When a technician is writing a script, what would the technician use to create a dynamic value that is given a name?

Variable

A technician has been asked to update a salesperson's laptop from Windows 7 Home Premium to Windows 10 Pro. What should the technician do first?

Verify that the laptop meets the requirements

Drag the group from the bottom onto its component. Each group may be associated with more than one component.

Video Card = Group 2 Motherboard = Group 1 Display = Group 2 CPU = Group 1

What is virtual memory?

Virtual memory is space borrowed from the hard drive to act as additional memory.

A user is trying to run Hyper-V on his computer, and it's not working. Which of the following should you verify?

Virtualization support

Which of the following is a network that spans a large area, often across multiple geographical locations and connects multiple LANs and other networks using long-range transmission media?

WAN

Which of the following Linux commands is used to change user ownership of a file?

chown

Which commands could a technician use when working on a corporate computer that the user has said is slow? Each correct answer represents a complete solution. Choose all that apply.

dism chkdsk

Which of the following operating systems do Apple tablets use?

iOS

Which of the following are types of flash storage devices? Each correct answer represents a complete solution. Choose all that apply.

micro-SD mini-SD

Which command determines whether another network device is reachable?

ping

Particulate matter (PM), such as airborne pollutants, is ____.

potentially toxic to humans, animals, and environment

What is the name of a registry editor?

regedit

A ____ structure contains a block of statements that is executed repeatedly.

repetition

Which command grants temporary superuser permissions?

sudo