Assignment: Chapter 03: Organizational Environments and Cultures

believed

unconscious assumptions and beliefs

BP stock prices falling 25 percent during the first month after the oil spill

Economic: A fall in BP stock prices could either raise or lower the stock market as a whole, which would influence the overall economy.

After British Petroleum's (BP) 2010 oil spill, BP required that vendors meet its qualification criteria, which include environmental and ethical standards. This impacts the ___ component of BP's specific environment.

Supplier: This component of the specific environment consists of companies that provide material, human, financial, and informational resources to other companies.

Toyota is well known for having good rapport with its suppliers. If Toyota wanted to lower costs on its vehicles, it might go to one of its suppliers and help them figure out how to become more efficient in order to lower costs. That supplier can then provide Toyota with a lower-priced component and Toyota can lower their prices. This is an example of:

Relationship behavior: This focuses on establishing long-term, mutually beneficial relationships between buyers and suppliers. Instead of demanding that the supplier lower prices on the component it sold to Toyota, Toyota helped the supplier become more efficient in order to lower costs. Toyota was interested in having the supplier benefit from the buyer-seller relationship as well.

People moving from Louisiana to Oklahoma to avoid the effects of the spill

Sociocultural: When people move from one location to another, a demographic shift occurs, changing the environment for all organizations. It is not an international dimension because people are staying within one country.

Using deep-sea submersibles to take pictures of the oil leak a mile below the surface of the water

Technical: Deep-sea submersibles incorporate new technology, and their introduction had a huge impact on underwater drilling.

In your company, people talk about making deliveries, even on days when the weather was so bad that the post office didn't deliver mail, as a way of emphasizing the value of customer service.

- Story: When people share tales about things that have been done in the past, they are telling stories, such as the tale about making deliveries. These stories capture the essence of the firm's vision and values by showing how people have lived them.

After scanning the environment, Indra Nooyi wanted to use a cognitive map to help her summarize the relationships between the environmental factors and possible actions for PepsiCo. Which of the following would Indra list as weaknesses on a cognitive map? Check all that apply.

- Sugar content in Pepsi Cola is too high - PepsiCo lacks healthy food options

PETA, People for the Ethical Treatment of Animals, is calling on a boycott of Hermés for the selling of luxury bags and belts made of alligator and crocodile skin. This product boycott impacts Hermés' ___ component of its specific environment.

- advocacy group

Managers work in an internal environment, which includes ___ .

- culture

Keany Produce Co., a family-run produce farm in Maryland, provides organic greens and vegetables to Sweetgreen, a salad restaurant. Sweetgreen requires sustainable raw ingredients. For Keany, Sweetgreen impacts the ___ component of its specific environment.

- customer

At Celgene, the environment is ___ because of the ___ and ___ because of the ___ . Resources are ___.

- dynamic - pace of change - complex - number of factors that are changing - scarce

PepsiCo was able to recognize consumers' desire for healthier food options through:

- environmental scanning.

The managers at Celgene are facing conditions of ___ uncertainty. This means that it will be ___ for them to make strategic decisions about the types of products the company will offer in the future.

- high - difficult

The New York State Department of Financial Services (DFS) requires that banks and insurance companies have a cybersecurity program that will protect consumers' private data. For these banks and insurance companies, this impacts the ___ component of their specific environment.

- industry regulation

Walmart—the largest retailer in the world—is well-known for its everyday low prices. The store carries a Vlasic's gallon jar of pickles for just $2.97. When Vlasic approached Walmart to raise the price of the jar to help Vlasic on its profits, Walmart refused and threatened that another manufacturer could easily take their place. This is an example of:

- opportunistic behavior

Chinese mining companies supply 97% of the rare-earth materials used in manufacturing television screens. When China announced a decrease in exports of rare-earth materials, Hitachi, a Japanese company, was concerned about a shortage of materials. This is an example of:

- supplier dependence

At Google, people wear whatever they want to work. This minimizes the distinctions between managers and employees, which is an important part of Google's culture.

Artifact: Artifacts such as what people wear to work are the physical objects that represent an aspect of an organization's culture.

Apple pays close attention to the design of the new Samsung Galaxy phone. After thinking the designs were too similar, Apple filed a lawsuit for copyright infringement against Samsung. Samsung impacts the ___ component of Apple's specific environment.

Competitor: This component of the specific environment consists of companies in the same industry that sell similar products or services to customers.

At Patagonia, tales abound regarding founder Yvon Chouinard's climbing ability and his custom-made climbing equipment.

Hero: When people hold others up as role models, they are using heroes such as Chouinard to embody an organization's values. Heroes can be real or mythical, and their actions show others what is expected of them.

heard

expressed values and beliefs

Seen

surface level