BADM323 Chapter 12 Quiz
In contrast to the classical model of management, behavioral models see the actual behavior of managers as being more A) systematic. B) informal. C) reflective. D) well organized.
B) informal.
Simon's description of decision making consists of which four stages? A) planning, financing, implementation, and maintenance B) intelligence, design, financing, and implementation C) intelligence, design, choice, and implementation D) planning, design, implementation, and maintenance
C) intelligence, design, choice, and implementation
When there is no well-understood or agreed-on procedure for making a decision, it is said to be A) semistructured. B) undocumented. C) unstructured. D) documented.
C) unstructured.
The five classical functions of managers are planning, organizing, deciding, controlling, and A) leading. B) managing. C) negotiating. D) coordinating.
D) coordinating.
Predictive analytics is used for all of the following except A) establishing consumer credit scores. B) anticipate customer response to price changes. C) identifying the most profitable customers. D) determining the best routes for product delivery.
D) determining the best routes for product delivery.
Which phase of decision making finds or recognizes a problem, need, or opportunity? A) choice B) implementation C) design D) intelligence
D) intelligence
A pivot table is a A) type of relational database. B) tool for performing sensitivity analysis. C) chart tool that can rotate columnar data quickly and visually. D) spreadsheet tool that displays two or more dimensions of data in a convenient format.
D) spreadsheet tool that displays two or more dimensions of data in a convenient format.
Improving the quality of high-value decision making by an executive will save an organization far more money than improving the quality of lesser-value decisions made at a lower level. True False
False
Middle management face primarily unstructured decisions. True False
False
A geographic information system is a decision support system designed specifically to work with spatial information. True False
True
A structured decision can be made by following a well-defined set of procedures. No "feel" or intuition is necessary. True False
True
Big data is commonly used to analyze and predict consumer preferences. True False
True
The classical model of management does not address what exactly managers do when they plan, decide things, and control the work of others. True False
True
The management methodology of using a firm's strategy to generate operational targets for the business and measuring progress towards them using the firm's enterprise systems is called A) BPM. B) the balanced scorecard method. C) KPIs. D) benchmarks.
A) BPM.
The role of entrepreneur falls into which of Mintzberg's managerial classifications? A) decisional B) informational C) symbolic D) interpersonal
A) decisional
Which types of decisions are automated for high-velocity decision making? A) highly-structured decisions B) semi-structured financial decisions C) unstructured financial decisions D) All of these
A) highly-structured decisions
Which of the following is not one of the six main elements in the business intelligence environment discussed in this chapter? A) organizational environment B) data from the business environment C) managerial users and methods D) user interface
A) organizational environment
Which type of decision is calculating gross pay for hourly workers? A) structured B) unstructured C) semistructured D) None of these
A) structured
DSS primarily address structured problems. True False
False