BCOM 3113 Exam 3 (4, 11, 12)

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The most frequently used chart in comparing the subdivisions of wholes is the 1. combination chart. 2. line chart. 3. pictograph. 4. pie chart. 5. flowchart.

4. (The pie chart is the most frequently used chart for comparing the subdivisions of wholes. As the name implies, pie charts show the whole of the information being studied as a pie (circle), with the parts of this whole as slices of the pie.)

Name That Report (Routine operational report, progress report, short problem-solving report, meeting minutes, or formal report) Alex - The company's Board of Directors will soon hold its quarterly meeting to track the progress of the company, make decisions, and offer advice. Alex's job is to record the content of these meetings and make them available to the shareholders.

Meeting minutes

Strength of Strategy (Weak/Strong) Jeff has almost finished writing a report on the volunteer hours donated by each department of the company. He will avoid ending with suggestions for increasing company volunteerism because the supervisor who requested this report asked for findings only, not for findings and recommendations.

Strong

Strength of Strategy (Weak/Strong) Jill's company has adopted three measures to build teamwork in the company: team-building exercises, after-work socials, and pizza for lunch every Friday. Jill has researched the possible effects of these measures and is now ready to write her report. She thinks the main headings for the body of her report will be "Mixed Results of Team-Building Exercises," "Positive Response to Socials," and "Strong Support for Pizza Fridays."

Strong

Strength of Strategy (Weak/Strong) Jack has been asked to identify a promising new market for one of his company's products. He immediately starts researching the markets that his company's competitors are targeting.

Weak

Strength of Strategy (Weak/Strong) Janet has decided to make all the headings in her report one word long to make them easy to read.

Weak

Strength of Strategy (Weak/Strong) Janine has been asked to write a report comparing how the three branches of her company have fared over the last nine months. She has decided to research possible reasons for each branch's performance.

Weak

Strength of Strategy (Weak/Strong) Jed is preparing a report on the effectiveness of the managers at the hotels in a regional hotel chain. He has found that most of the high-performing hotels have managers with over 10 years' experience in the hospitality industry. He has decided to conclude that amount of experience in the industry is the main determiner of managerial performance.

Weak

Which of the following best defines a pictograph? 1. A pictograph is a bar or column chart that uses bars made of pictures. 2. A pictograph is a pie chart whose slices are made of pictures. 3. A pictograph is a special form of a stacked column chart that is used to compare the sub-divisions of percentages. 4. A pictograph is a bar chart that is typically used for any series that includes both plus and minus quantities. 5. A pictograph is a map that uses formatting techniques to clearly outline geographic areas and show the difference between them.

1. (A pictograph is a bar or column chart that uses bars made of pictures. The pictures are typically drawings of the items being compared.)

You're a newly hired member of the Human Resources and Communications Department at LHC Design, a 130-employee firm that designs architecture, visual merchandising, and branding strategies for retail stores. Today your boss, Jenna Bostick, emailed you an assignment that will enable you to show off your research and writing skills. Jenna, the director of the department, will be attending an executive team meeting next week, and she would like to know by then what, if anything, the company should do about the employee blog that has sprung up on WordPress, a free blog-hosting site. Apparently, several LHC designers, strategists, and artists have taken it upon themselves to start a blog in which they can share their creative ideas with each other, with creative people in other companies, and with current and potential clients. They call their blog "InspirationPoint," and it seems to be gathering momentum. "What should the company do about this blog? Ignore it? Squelch it? Link it to the company website?" Jenna asks. She wants your recommendation so that she can make her own, based on yours, to the executive team. Of course, to figure out what to recommend, you'll need to do research. You'll start by studying the blog itself. Then you'll arrange appointments to speak with the young employees who started and maintain the blog. You'll also study websites, books, and articles about corporate blogging, and you'll look for any other data that might help your boss decide what course of action to recommend to her bosses. Make Jenna feel great about hiring you by doing a stellar job on this report. Which form of report would be appropriate for this situation? 1. either an email report or a short report attached to an email message 2. a letter report 3. a formal report 4. a memo report 5. an email report

1. (Jenna emailed you her request, and the information she has requested is not that extensive, so either an email report or a short report attached to an email message would be appropriate. The letter report is typically not for internal readers.)

Which of the following is one concern associated with using photographs and clip art that is not an issue when creating charts or graphs using your own data? 1. following copyright laws 2. matching the visual to your text 3. using visuals that are too small 4. making sure the content is clear 5. viewing data from multiple perspectives

1. (Photographs and clip art can add visual interest to a report and can help illustrate concepts, but it is important that you follow copyright laws and only use images that are in the public domain or that you have permission to use.)

When visuals do not fit a specific part of the document, but are still appropriate to include with a document, you should 1. place them in an appendix, and refer to the appendix at appropriate points in the document. 2. place them in an attachment or separate document. 3. place them after every important section in the document so that viewers do not have to flip back. 4. place them at the beginning of the document. 5. not decide the layout of these visuals on the basis of their size.

1. (Sometimes you may need to include visuals that do not fit a specific part of the document. When such visuals are appropriate, you should place them in an appendix and refer to the appendix at an appropriate point in the document.)

Your company, Sierra Publishing Company, launched a corporate fitness program 18 months ago. The results have been tremendous. Your employees have lost a collective 5,367 pounds, and the employees have had fewer sick days and paid less for medical care. The problem? Many of the sales and management staff entertain clients at business breakfasts, lunches, and dinners. These employees have expressed concern that their hard work in the fitness program is sabotaged when they entertain clients and dine on food loaded with fat, calories, cholesterol, carbohydrates, and sodium. They also worry that hidden "hazards" in certain foods (e.g., dressings, sauces) may cause them to make poor food choices even when they are attempting to make good ones. Joe Moreno, a senior vice president, is trying to find ways to address employees' concerns. He has assigned you, his assistant, the task of researching the nutritional content of menus at the five restaurants where employees most frequently entertain clients. Even if the company pays a little more for healthful meals, this cost is offset by the benefits healthy employees bring to the company. You are to present your findings in a report. Joe will then share the information with all Sierra employees. To write this report, you'll need to think carefully about your problem, your purpose, and where you will find your information. He also wants you to find guidelines for making healthful food selections regardless of the restaurants that the employees and their clients choose. You have studied the menus and the nutritional information for the five restaurants you were asked to research. Which of the following indicates an interpretation problem? 1. Restaurant A contains the most vegetarian options, so it is the most healthful restaurant. 2. Restaurant A offers the most low-fat dinner choices, while Restaurant C offers the most low-fat lunch choices. 3. Of the five restaurants, Restaurant B and Restaurant C have the most fried foods. 4. Of the five restaurants, the food at Restaurant C has the highest sodium content. 5. Of the five restaurants, Restaurant D has the most low-fat options for breakfast.

1. (The number of vegetarian options is not the only measure of how healthful a restaurant's food is, so this answer jumps to an unwarranted conclusion. The other possible answers make more limited claims that are based on the available data.)

Your company, Sierra Publishing Company, launched a corporate fitness program 18 months ago. The results have been tremendous. Your employees have lost a collective 5,367 pounds, and the employees have had fewer sick days and paid less for medical care. The problem? Many of the sales and management staff entertain clients at business breakfasts, lunches, and dinners. These employees have expressed concern that their hard work in the fitness program is sabotaged when they entertain clients and dine on food loaded with fat, calories, cholesterol, carbohydrates, and sodium. They also worry that hidden "hazards" in certain foods (e.g., dressings, sauces) may cause them to make poor food choices even when they are attempting to make good ones. Joe Moreno, a senior vice president, is trying to find ways to address employees' concerns. He has assigned you, his assistant, the task of researching the nutritional content of menus at the five restaurants where employees most frequently entertain clients. Even if the company pays a little more for healthful meals, this cost is offset by the benefits healthy employees bring to the company. You are to present your findings in a report. Joe will then share the information with all Sierra employees. To write this report, you'll need to think carefully about your problem, your purpose, and where you will find your information. He also wants you to find guidelines for making healthful food selections regardless of the restaurants that the employees and their clients choose. Which of the following would be the most appropriate problem statement on which to base your research? 1. Sierra employees need to know how to make healthful eating options when entertaining clients. 2. Investigate healthful eating choices at local restaurants. 3. Provide Joe Moreno with the nutritional information he requested regarding five local restaurants. 4. What are the nutritional guidelines at area restaurants? 5. What restaurants should Sierra employees use when entertaining clients?

1. (The problem statement should accurately describe the problem or need that the report is supposed to address, so it should not be stated as a question or cover just a piece of the problem.)

You're a newly hired member of the Human Resources and Communications Department at LHC Design, a 130-employee firm that designs architecture, visual merchandising, and branding strategies for retail stores. Today your boss, Jenna Bostick, emailed you an assignment that will enable you to show off your research and writing skills. Jenna, the director of the department, will be attending an executive team meeting next week, and she would like to know by then what, if anything, the company should do about the employee blog that has sprung up on WordPress, a free blog-hosting site. Apparently, several LHC designers, strategists, and artists have taken it upon themselves to start a blog in which they can share their creative ideas with each other, with creative people in other companies, and with current and potential clients. They call their blog "InspirationPoint," and it seems to be gathering momentum. "What should the company do about this blog? Ignore it? Squelch it? Link it to the company website?" Jenna asks. She wants your recommendation so that she can make her own, based on yours, to the executive team. Of course, to figure out what to recommend, you'll need to do research. You'll start by studying the blog itself. Then you'll arrange appointments to speak with the young employees who started and maintain the blog. You'll also study websites, books, and articles about corporate blogging, and you'll look for any other data that might help your boss decide what course of action to recommend to her bosses. Make Jenna feel great about hiring you by doing a stellar job on this report. You could argue that it would be appropriate in this case to state your assessment of the blog up front but make your recommendation for action only after presenting the information about the blog. Your reasoning would be 1. that your boss might not read the whole report if you stated your recommendation up front. 2. both that you want to avoid seeming pushy and that you want to build support for your recommendation before presenting it. 3. that your recommendation is of little importance here. 4. that, given your position, it could seem pushy to make your recommendation at the beginning of the report. 5. that you want to build your boss's confidence in your analysis before making your recommendation.

2. (As the chapter says, if you believe putting your recommendation up front may set off resistance in your reader, it is better to build your case first. You are a new employee, so leading up to your recommendation is probably a wise strategy.)

You're a newly hired member of the Human Resources and Communications Department at LHC Design, a 130-employee firm that designs architecture, visual merchandising, and branding strategies for retail stores. Today your boss, Jenna Bostick, emailed you an assignment that will enable you to show off your research and writing skills. Jenna, the director of the department, will be attending an executive team meeting next week, and she would like to know by then what, if anything, the company should do about the employee blog that has sprung up on WordPress, a free blog-hosting site. Apparently, several LHC designers, strategists, and artists have taken it upon themselves to start a blog in which they can share their creative ideas with each other, with creative people in other companies, and with current and potential clients. They call their blog "InspirationPoint," and it seems to be gathering momentum. "What should the company do about this blog? Ignore it? Squelch it? Link it to the company website?" Jenna asks. She wants your recommendation so that she can make her own, based on yours, to the executive team. Of course, to figure out what to recommend, you'll need to do research. You'll start by studying the blog itself. Then you'll arrange appointments to speak with the young employees who started and maintain the blog. You'll also study websites, books, and articles about corporate blogging, and you'll look for any other data that might help your boss decide what course of action to recommend to her bosses. Make Jenna feel great about hiring you by doing a stellar job on this report. Which of the following would make the most appropriate final sentence of the report? 1. "It is therefore advisable for LHC Design to develop social-media guidelines and require that employees follow them." 2. "In light of the blog's assets, I would recommend that the blog's authors be encouraged to continue but that we develop a social-media policy to guide such practices." 3. "As you can see, the pros outweigh the cons in this case, so I'd say let the authors continue their blog." 4. "I hope this information is helpful." 5. "Please let me know if you'd like me to help you present this information to the executive team."

2. (As this is a problem-solving report, ending with the proposed solution is appropriate. The personal style is appropriate in this situation, but it should not be too informal. You should also refrain from remarks that show a lack of confidence or too much confidence.)

Your company, Sierra Publishing Company, launched a corporate fitness program 18 months ago. The results have been tremendous. Your employees have lost a collective 5,367 pounds, and the employees have had fewer sick days and paid less for medical care. The problem? Many of the sales and management staff entertain clients at business breakfasts, lunches, and dinners. These employees have expressed concern that their hard work in the fitness program is sabotaged when they entertain clients and dine on food loaded with fat, calories, cholesterol, carbohydrates, and sodium. They also worry that hidden "hazards" in certain foods (e.g., dressings, sauces) may cause them to make poor food choices even when they are attempting to make good ones. Joe Moreno, a senior vice president, is trying to find ways to address employees' concerns. He has assigned you, his assistant, the task of researching the nutritional content of menus at the five restaurants where employees most frequently entertain clients. Even if the company pays a little more for healthful meals, this cost is offset by the benefits healthy employees bring to the company. You are to present your findings in a report. Joe will then share the information with all Sierra employees. To write this report, you'll need to think carefully about your problem, your purpose, and where you will find your information. He also wants you to find guidelines for making healthful food selections regardless of the restaurants that the employees and their clients choose. Which of the following would likely not be a factor you would research to address your report problem? 1. the five restaurants employees and clients visit most frequently 2. cost of meals 3. nutritional content of meals by type (breakfast, lunch, dinner) at each of the five restaurants 4. general guidelines for healthful eating 5. foods to avoid based on sodium, fat, and calories

2. (Cost is not a factor in this report; the benefits of healthful eating offset any cost associated with doing so. Joe is interested only in the five most commonly frequented restaurants and nutritional information.)

When determining how large to make a visual, your main consideration is 1. how many pages you need your report to be. 2. how important and complex the information in the visual is. 3. whether the visual's content is negative or positive. 4. how much room you will need for borders. 5. whether the visual will be in color or black and white.

2. (The size of a visual is determined by the visual's contents and importance. A simple visual will typically be much smaller than a complex visual.)

You're a newly hired member of the Human Resources and Communications Department at LHC Design, a 130-employee firm that designs architecture, visual merchandising, and branding strategies for retail stores. Today your boss, Jenna Bostick, emailed you an assignment that will enable you to show off your research and writing skills. Jenna, the director of the department, will be attending an executive team meeting next week, and she would like to know by then what, if anything, the company should do about the employee blog that has sprung up on WordPress, a free blog-hosting site. Apparently, several LHC designers, strategists, and artists have taken it upon themselves to start a blog in which they can share their creative ideas with each other, with creative people in other companies, and with current and potential clients. They call their blog "InspirationPoint," and it seems to be gathering momentum. "What should the company do about this blog? Ignore it? Squelch it? Link it to the company website?" Jenna asks. She wants your recommendation so that she can make her own, based on yours, to the executive team. Of course, to figure out what to recommend, you'll need to do research. You'll start by studying the blog itself. Then you'll arrange appointments to speak with the young employees who started and maintain the blog. You'll also study websites, books, and articles about corporate blogging, and you'll look for any other data that might help your boss decide what course of action to recommend to her bosses. Make Jenna feel great about hiring you by doing a stellar job on this report. Which of the following choices would not be a reader-friendly way to organize the report's information? 1. Organize the information in the order of the reader's most likely questions. 2. Organize the information in terms of the blog's pros and cons. 3. Go through the posts and evaluate them one by one. 4. Organize your assessment of the blog on the basis of the criteria for an effective employee blog. 5. Organize on the basis of your key observations, using examples from the blog to support each one.

3. (Evaluating the posts one by one would yield too many scattered observations. The other choices use patterns that help the reader grasp the main points.)

Which of the following should typically determine the exact placement of a visual on a page? 1. the content of the visual 2. the color of the visual 3. the size of the visual 4. the source of the visual 5. the type of the visual

3. (For the best communication effect, you should place each visual near the place where it is covered in the writing. Exactly where on the page you should place it, however, should be determined by its size.)

Kara is scheduled to present her new sales plan next week. She wants to emphasize one of her key points on a page that otherwise lacks visuals. Which of the following would she use to do this? 1. pictograph 2. a process chart 3. a pull quote 4. a flowchart 5. a bulleted list

3. (Kara would use a pull quote. A pull quote is a key sentence that is copied to a text box and enlarged. This breaks up otherwise uniform text and adds an interesting visual element while also highlighting the key point.)

Your company, Sierra Publishing Company, launched a corporate fitness program 18 months ago. The results have been tremendous. Your employees have lost a collective 5,367 pounds, and the employees have had fewer sick days and paid less for medical care. The problem? Many of the sales and management staff entertain clients at business breakfasts, lunches, and dinners. These employees have expressed concern that their hard work in the fitness program is sabotaged when they entertain clients and dine on food loaded with fat, calories, cholesterol, carbohydrates, and sodium. They also worry that hidden "hazards" in certain foods (e.g., dressings, sauces) may cause them to make poor food choices even when they are attempting to make good ones. Joe Moreno, a senior vice president, is trying to find ways to address employees' concerns. He has assigned you, his assistant, the task of researching the nutritional content of menus at the five restaurants where employees most frequently entertain clients. Even if the company pays a little more for healthful meals, this cost is offset by the benefits healthy employees bring to the company. You are to present your findings in a report. Joe will then share the information with all Sierra employees. To write this report, you'll need to think carefully about your problem, your purpose, and where you will find your information. He also wants you to find guidelines for making healthful food selections regardless of the restaurants that the employees and their clients choose. Which of the following would be the most appropriate purpose statement to guide your research? 1. Which five area restaurants provide the most healthful options for sales and management staff and clients? 2. What should Sierra Publishing do to provide healthful dining options for its employees? 3. Find healthful eating options at five area restaurants and develop general guides for healthful restaurant dining. 4. Why Sierra should provide nutritional information to employees who entertain clients. 5. Analyze Sierra's responsibility for providing healthful dining opportunities for employees and clients.

3. (Your purpose is the reason you are conducting your research. Here, your research is intended to provide Joe with the information he needs to be able to help employees make healthful choices when entertaining clients. This information needs to include nutritional facts about the five restaurants' offerings and general guidelines for healthful restaurant dining.)

Your company, Sierra Publishing Company, launched a corporate fitness program 18 months ago. The results have been tremendous. Your employees have lost a collective 5,367 pounds, and the employees have had fewer sick days and paid less for medical care. The problem? Many of the sales and management staff entertain clients at business breakfasts, lunches, and dinners. These employees have expressed concern that their hard work in the fitness program is sabotaged when they entertain clients and dine on food loaded with fat, calories, cholesterol, carbohydrates, and sodium. They also worry that hidden "hazards" in certain foods (e.g., dressings, sauces) may cause them to make poor food choices even when they are attempting to make good ones. Joe Moreno, a senior vice president, is trying to find ways to address employees' concerns. He has assigned you, his assistant, the task of researching the nutritional content of menus at the five restaurants where employees most frequently entertain clients. Even if the company pays a little more for healthful meals, this cost is offset by the benefits healthy employees bring to the company. You are to present your findings in a report. Joe will then share the information with all Sierra employees. To write this report, you'll need to think carefully about your problem, your purpose, and where you will find your information. He also wants you to find guidelines for making healthful food selections regardless of the restaurants that the employees and their clients choose. Which of the following would be the least helpful way to organize the part of your report about the five restaurants? 1. organizing by restaurant, in alphabetical order (Restaurant A, Restaurant B, etc.) 2. organizing by most to least healthful restaurant 3. organizing by the meals (breakfast, lunch, dinner) offered at the restaurants 4. organizing by food ingredient (fat, salt, cholesterol, carbohydrates, sodium) 5. organizing by least to most healthful restaurant

4. (Organizing by ingredient will make it difficult for employees to see overall how the restaurants compare in terms of nutritional offerings.)

You're a newly hired member of the Human Resources and Communications Department at LHC Design, a 130-employee firm that designs architecture, visual merchandising, and branding strategies for retail stores. Today your boss, Jenna Bostick, emailed you an assignment that will enable you to show off your research and writing skills. Jenna, the director of the department, will be attending an executive team meeting next week, and she would like to know by then what, if anything, the company should do about the employee blog that has sprung up on WordPress, a free blog-hosting site. Apparently, several LHC designers, strategists, and artists have taken it upon themselves to start a blog in which they can share their creative ideas with each other, with creative people in other companies, and with current and potential clients. They call their blog "InspirationPoint," and it seems to be gathering momentum. "What should the company do about this blog? Ignore it? Squelch it? Link it to the company website?" Jenna asks. She wants your recommendation so that she can make her own, based on yours, to the executive team. Of course, to figure out what to recommend, you'll need to do research. You'll start by studying the blog itself. Then you'll arrange appointments to speak with the young employees who started and maintain the blog. You'll also study websites, books, and articles about corporate blogging, and you'll look for any other data that might help your boss decide what course of action to recommend to her bosses. Make Jenna feel great about hiring you by doing a stellar job on this report. Which of the following could be a helpful and appropriate appendix to the report? 1. a representative post from the employees' blog 2. a sample social-media policy to help LHC develop such a policy 3. a table of the blog's pros and cons 4. a list and description of all the sources you consulted 5. both a representative post from the blog and a sample social-media policy

5. (Both a representative post from the employees' blog and a sample social-media policy could be helpful, and they are too big to include in the body of the report. This report does not need an extensive list of sources, and a table of pros and cons would be too critical to the purpose of the report to be in the appendix.)

Hassan is creating a sales training course for the new sales employees his company hires. Which of the following guidelines should Hassan bear in mind when selecting visuals for his document? 1. Hassan should not use visuals at all 2. Hassan should avoid using visuals in conjunction with information that is detailed or complex 3. Hassan should ensure that the visuals accompanying his messages can stand along 4. Whenever possible, Hassan should use visuals instead of words 5. Hassan should choose visuals that are appropriate to both the content and context of the information in his document

5. (Hassan should choose visuals appropriate to both the content and context where they are presented.)

Malik is in the process of developing a business report. Which of the following conventions should he follow when adding visuals to his document? 1. Malik should consider including small and simple visuals in an appendix or attachment. 2. To maintain consistency, Malik should always use a full page to represent each visual in his document. 3. Malik should ensure that the visuals in his document use a variety of styles and fonts. 4. Malik should make sure that all of his visuals have portrait orientation. 5. Malik should use borders in his document to separate the visuals from the text.

5. (You should use rules and borders (lines) when they help the appearance of the visual. Rules help distinguish one section or visual from another, while borders help separate visuals from the text.)

Name That Report (Routine operational report, progress report, short problem-solving report, meeting minutes, or formal report) Julie - A few years ago, two well-meaning police chiefs started a nonprofit organization to provide financial assistance to the families of police officers who had been struck down in the line of duty. The organization has grown to the point that it needs better control of all its operations. Its leaders have contracted with Julie, a graduate student in management, to provide recommendations on becoming a better structured, more formal organization with better fundraising practices.

Formal report

Name That Report (Routine operational report, progress report, short problem-solving report, meeting minutes, or formal report) Donna - The Verstag Company, a metal-working shop with about 60 employees, is considering adopting a profit-sharing plan. As financial manager for the company, Donna has been asked to study the government regulations for such plans, the forms the plan can take, how to implement such a plan, and the likely risks and benefits for both the employees and the company. She will present her results orally to the administrative team, but she will also prepare a detailed written report.

Formal report

Name That Report (Routine operational report, progress report, short problem-solving report, meeting minutes, or formal report) Pranav - As an employee of an IT (Information Technology) consulting firm, Pranav oversees a team that is in charge of preparing a more intuitive interface for the customer-service staff of J. Bullard's, a catalog sales company. Today he received an email from the J. Bullard's executive in charge of this change asking how the project is going.

Progress Report

Name That Report (Routine operational report, progress report, short problem-solving report, meeting minutes, or formal report) Ramone - Each Friday, the four members of the company's training staff get together for a half hour to share thoughts and information regarding the past week. The training manager, Ramone, then reports the key points of the discussion in a brief email to his supervisor.

Routine operational report

Name That Report (Routine operational report, progress report, short problem-solving report, meeting minutes, or formal report) Jasper - Jasper is a sales person for a financial services firm. His job is to call potential customers, discuss their current mortgages with them, and offer, if possible, a better deal from his firm. Each week he needs to report how many calls he made, how many he completed, what the current mortgage rates are of those he spoke with, and how many sales he made.

Routine operational report

Name That Report (Routine operational report, progress report, short problem-solving report, meeting minutes, or formal report) Seth - Seth's boss, an owner of an independently owned grocery, asks him to investigate ways to bring more business into the store.

Short problem-solving report

Name That Report (Routine operational report, progress report, short problem-solving report, meeting minutes, or formal report) Becky - Becky recently held a meeting with her marketing team. Together, they decided to divert a good bit of their budget away from attending trade shows, which have generated fewer and fewer sales leads, and put the money into email marketing instead. Becky will write to her boss explaining the team's reasoning and requesting his approval for the new approach.

Short problem-solving report

Strength of Strategy (Weak/Strong) Jim's boss has asked him for a brief report on how the company's competitors are using Facebook. Jim has decided that he will use personal writing in this report because it is a short report to someone he knows well.

Strong

Strength of Strategy (Weak/Strong) Julio has finished gathering the data for an informative report. To structure his report, he plans to use the main topics he investigated as the basis for his main headings and then use subheadings within each section as needed.

Strong

Strength of Strategy (Weak/Strong) Joe is gathering recycling statistics for his neighborhood to include in a report to the community council. He has found that 72 percent of the households in the neighborhood do recycling. He plans to say in his report that most of the residents recycle.

Weak


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