BCOM CH15 SB

Order the following categories of attire according to their level of formality, with the most formal attire at the top and the least formal at the bottom.

1. formal business attire 2. business casual attire 3.casual attire

What are some benefits of using a remote control to advance slides during a business presentation?

You are free to move around the room. You can more easily continue eye contact with the audience.

True or false: A good speaker will involve the audience as much as possible without taking too much time or straying from the speech topic.

True

True or false: How audience members perceive a business presentation speaker's authenticity impacts how they regard the speaker's message.

True

Which of the following are recommended strategies for dealing with losing your train of thought while giving a presentation?

You can repeat the last statement you made. You can pause until you regain your composure.

Which of the following are accomplished by referring to one another throughout a team presentation? (Choose every correct answer.)

You ensure your comments connect with your teammates' contributions. You demonstrate that your team is united.

What is the main rationale for not starting to show slides as soon as you begin a presentation that features slides?

You should first make a connection with your audience.

Which of the following best explains what you should do during your team presentation to show your team is united?

You should refer to one another throughout the presentation.

Which of the following should you and your team members do to make your presentation the most effective?

You should stand close to one another. You should pay attention to one another as you each present.

What should you plan to do in the days after you have given a business presentation? (Choose every correct answer.)

You should take steps to help develop ongoing professional relationships as a result of the presentation. You should consider sending a brief email note thanking the audience members for attending. You should reply to any audience members to whom you made promises about providing additional information.

Which audience members are most likely to make a speaker nervous before a business presentation?

a fault-finding boss an intimidating colleague a difficult client

Before giving an external presentation, audience members usually have Blank______ knowledge of a speaker's credibility.

a little

Malik is giving a presentation in a room that is very large and provides him with a variety of places to stand. Which location should Malik choose?

a spot in front of and near the audience

hich of the following are ways an audience member can show support to a speaker during a business presentation?

asking message-focused questions maintaining eye contact

To minimize the disadvantages of handouts during a business presentation, the best time to give them out is Blank______ the presentation.

at the end of

Which of the following are benefits that you obtain by rehearsing a business presentation? (Choose every correct answer.)

awareness of places to highlight with nonverbal communication increased familiarity with the content discovery of areas where content needs to be altered

Consistent deep breathing as part of a presentation is effective in

enhancing voice timbre. improving the tone of the voice. helping maintain a confident posture.

When describing electronic slides during a business presentation, the speaker's Blank______ should be towards the audience.

face

What is a recommended way to lessen nervousness during the first minutes of a presentation?

finding friendly faces

During a business presentation, handouts are used

for information that does not project well in slide form.

To demonstrate competence when giving a presentation, a younger business professional should dress with greater

formality.

Using the SOFTEN model of nonverbal communication allows you to project which two of the following?

friendliness self-assurance

When you are deciding where to stand during a speech or presentation, you should choose a location that will do which of the following?

give you the best eye contact with listeners place you near the listeners

During an internal business presentation, a speaker's credibility can be increased through which two of the following?

demonstrating knowledge about a business issue explaining how a business idea will improve the company

What result can a speaker anticipate by mingling with audience members after a business presentation?

developing professional connections

Which of the following would be an example of an effective application of visualization for relaxing in a business presentation?

seeing yourself speaking to members of the audience with confidence

Which of the following commonly indicate that you lack confidence?

slouching lowered shoulders

Which of the following are elements of the SOFTEN model of nonverbal communication?

smile nod tone

Which of the following best helps you connect with your audience members and convey enthusiasm for your topic?

smiling

A business speaker appears confident to presentation listeners by doing which of the following?

speaking in a sufficiently projected voice speaking at a normal rate of speed

When showing slides as part of a slide presentation, you should

stand to the side of the slide projection area.

Which two of the following would be effective transitions in a team presentation?

"Hakim will now share some ideas about how to improve student engagement." "Now, here's Samer to continue the discussion with a focus on achieving our sales goals."

When showing electronic slides in a business presentation, you should do which of the following? (Choose every correct answer.)

Add to the information on the slides. Give details about the slides.

If all the audience members are sitting in back rows for a speech presentation, which of the following are recommended steps to take?

Ask the audience members to move forward. Make a point of moving closer to the audience members.

During a business presentation, a speaker might have to incorporate changes quickly for which of the following situations? (Choose every correct answer.)

Audience members ask questions. Listeners make comments.

It is beneficial for a speaker to take questions at a business presentation for which of the following reasons? (Choose every correct answer.)

Audience members will feel that the speaker cares about addressing their needs. The speaker will have a better chance to explain parts of the message.

In what ways can a question-and-answer session of a business presentation be a risk for the speaker? (Choose every correct answer.)

Audience members' questions may be difficult. The questions may throw the speaker off topic.

Which of the following statements about nervousness and public speaking are true?

Experiencing nervousness in public speaking is normal. Nervousness can result in a more passionate presentation. Feeling nervousness in public speaking can be a benefit.

True or false: If adequately rehearsed, business presentations always go according to the speaker's plans.

False

True or false: When you are answering questions as part of a business presentation there is no need to show appreciation for a question if you answer it honestly.

False

According to a 2014 survey of American adults by Geoffrey Brewer on Gallup Polls online, the fear of public speaking ranks even higher than which of the following sources of fear?

Flying on an airplane Needles and getting shots Spiders

When can a speaker's credibility be advanced when giving an external business presentation?

Following the presentation During the presentation Before the presentation

Fran is finishing up her portion of the team presentation and passes the speaking role to Maia. She says, "Maia will now discuss the benefits of core strength exercises on running. She'll share her personal story about how strengthening her core resulted in fewer running injuries and how this led to a personal best in the local marathon last year. She'll also demonstrate some of the exercises, such as the side plank and the bridge." Which of the following best explains the effect of this transition?

Fran took opportunities from Maia and prevented Maia from being able to showcase her main points.

Which of the following are benefits of pausing before answering questions in a business presentation? (Choose every correct answer.)

It helps make you feel more composed. It makes you seem more thoughtful It gives you time to contemplate a response.

What is the significance of an open stance in a business presentation?

It is a warm and inviting form of nonverbal communication.

Which of the following are reasons you should avoid standing in front of the slide projection area?

It partially blocks the view of the slides. It distorts your appearance.

Taking a few deep breaths has which of the following effects before a presentation?

It quells nervousness.

Which two of the following are the most likely results when a business speaker tells the audience that a handout is missing?

It will negatively impact the credibility of the speaker. It will sound as if the speaker is making excuses.

Which of the following typically occur when you smile during a presentation?

Listeners are more likely to view you favorably. You make a positive connection with listeners.

What are recommended relaxation techniques for managing nervousness in preparation for a presentation? (Choose every correct answer.)

Listening to music that you enjoy. Stretching. Exercising a day or so before the event.

To deal with the fear of speaking, it is useful to picture yourself doing which of the following? (Choose every correct answer.)

Replying to audiences Interacting nonverbally with the audience Speaking confidently

Nancy is giving a presentation in a venue that she has never been to before. Which of the following is the most important thing she should do?

She should arrive at least an hour before the presentation.

When showing slides for a business presentation in a room that allows you to dim only the lights next to the screen, you should remember to do which of the following?

Stand where you are in full light.

Sun's team is giving an important presentation on a new heart rate monitor. Pablo is energetic and charming but physically uncoordinated. Jisoo is an experienced yoga instructor who can lower or increase her heart rate by controlling her breath. Thorin is methodical, calm, and introverted. Sun has experience as a math tutor. Which of the following roles would be most appropriate? (Choose every correct answer.)

Sun should explain any numerical information about the heart rate monitor. Jisoo should demonstrate how the heart rate monitor works.

Cleo's team will be giving a group presentation. Which of the following should the team do to ensure a cohesive team presentation? (Choose every correct answer.)

Team members should communicate with each other about the objectives while preparing. Team members should be united in the team's key objectives and messages.

Which of the following statements are true about the fear of public speaking?

The fear is generally greater for important occasions. It is a common fear.

When a business speech is about people, which of the following generally occur?

The presentation of any statistics becomes livelier. The audience becomes more confident in the speaker.

Which of the following can occur if the lights are turned off during a slide presentation?

The slides become the focus of the presentation. Audience members can become sleepy.

Constance's team was organized and efficient. When the team learned it would be giving a team presentation at the annual meeting, its members immediately divided up the work equally. The members worked independently but did not need to check up on one another, since each member was reliable and would not do anything to let down the team. The presentation itself was not particularly effective, and audience members appeared distracted. Which of the following is the most likely reason the presentation was unsuccessful?

The team did not collaborate about the overall presentation.

Jacob's team is giving a presentation. Which of the following would be the best choice for presenting a united front?

The team should wear the same formality of attire and stand close to one another on the stage.

Which of the following is the likely result if team members continually check in with one another about key objectives and messages while preparing a team presentation?

Their presentation will be cohesive and more influential.

When a business speaker has presence, audience members tend to respond in which two of the following ways? (Choose every correct answer.)

They become motivated to take action. They admire the speaker's ideas.

How do audience members typically respond when they hear an inauthentic speaker make a business presentation?

They feel uncomfortable.

Which two of the following do speakers often do when they establish a presence during their business presentations?

They generate interest in their ideas. They gain the attention of listeners.

If a business presenter speaks overly slowly, listeners typically have which two of the following reactions?

They listen less to the presentation. They believe that the presenter is not ready.

Which of the following is a common mistake made by speakers during a slide presentation?

They spend too much time with their backs to the audience.

Which of the following are mistakes that presenters make when they do not know the answer to a question from an audience member? (Choose every correct answer.)

They use excessive confidence to hide their lack of knowledge. They respond with exaggeration.

When you make a presentation to colleagues, it offers a chance to improve your colleagues' opinions about your

abilities.

Which of the following are ways that you can show appreciation for a question posed by a listener during a business presentation?

acknowledging the question's validity recognizing the importance of the question saying thank you honestly

At a business presentation, a speaker should begin to use slides

after a spoken opening.

Which of the following are forms of nonverbal communication used by effective business speakers? (Choose every correct answer.)

an open stance eye contact

A business speaker can demonstrate confidence with which of the following?

an upright posture a slight forward lean

Which of the following are elements of formal business attire? (Choose every correct answer.)

business suits ties dress shirts

When giving a presentation, nervousness is only dysfunctional when a speaker

cannot deliver the content.

As part of the preparation process, a business speaker should

consider possible questions from the audience.

Which of the following are relaxation techniques that can help limit nervousness before a presentation? (Choose every correct answer.)

counting backward from 100 meditating emptying your mind

When giving a business presentation, a speaker should dress with Blank______ than the members of the audience.

greater formality

For business speakers, attire influences

how others perceive them.

A business professional who wears formal business attire generally exudes

importance.

When a technical failure occurs during a business presentation, the speaker should

keep going.

Which of the following are open-stance gestures for a business speaker?

keeping arms at the sides of the body using palms-up gestures

What are things that good speakers will do when involving the audience in their presentations? (Choose every correct answer.)

limit the amount of time spent interacting with listeners make sure questions and discussion stay on topic

A speaker can prepare for the unexpected during a business presentation by

maintaining an attitude of flexibility. mastering the presentation's content.

Which two of the following should speakers generally do when presenting, regardless of the size or layout of the room?

make eye contact with listeners position themselves close to listeners

If you do not know the answer to a question during a business presentation, the best thing to do is to

offer to find the answer later and contact the questioner.

When you lose your train of thought during a business presentation, an effective strategy is to

pause until it returns.

What is a recommended practice when you are answering a question from a member of the audience that requires you to quickly come up with a response?

pausing before giving the answer

When presenting numerical information, what should you make the subject of your sentences?

people

In the context of a business speech, audience members primarily enjoy hearing about

people.

Making people the subject of sentences with statistical data Blank______ the business presentation as a whole.

personalizes

Business casual attire is best described as

professional but relaxed.

A useful tool for advancing slides during a business presentation that allows you to keep more eye contact with an audience than a keyboard would allow is a slide

remote control.

Which of the following are visual aids that can be used in business presentations? (Choose every correct answer.)

screencast videos electronic slides

Which of the following are the benefits for a speaker of arriving early to a speech or presentation?

seeing who will be attending adjusting the presentation if needed being able to assess the room and equipment

A speaker's nonverbal communication influences how audience members perceive which two of the following?

the message delivered by the speaker the speaker's credibility

Business casual is

the most common type of workplace attire.

When speakers choose not to rehearse before giving a business presentation, audience members will typically perceive which two of the following? (Choose every correct answer.)

the speaker's vagueness the speaker's disorganization

The primary focus of a business presentation with visual aids should be

the speaker.

What is the principal reason you should interpret slides during a presentation instead of reading them?

to prevent becoming just a narrator

Which of the following are examples of unsupportive behavior by an audience member during a business presentation? (Choose every correct answer.)

yawning texting