Behavior, Ethics, Leadership 1

Followers pick up on ethical priorities through what leader's measure and control. This is which cultural change mechanism?

Attention

Behavior consistent with beliefs is most associated with:

Authentic leadership

Categorical Imperative is based on:

A sense of duty

Dirk admits that he overreacted during the meeting. He is engaged in which conciliatory conflict management tactic?

Acceptance of responsibility

Those driven by the _______ value try to demonstrate their competence.

Achievement

Those driven by the________________ value try to demonstrate their competence.

Achievement

In which of the following theories is the manager's primary ethical obligation to shareholders?

Agency

Which is a true statement about organizational trust? d. All of the above c. Imposes an obligation to protect the rights and interests of others b. Those who trust put themselves in a vulnerable position a. Makes an organization more productive

All of the Above

What makes emotional labor different from other forms of impressions management? a. Done for pay b. Interact with those outside the organization c. Carefully scripted by the organization d. All of the above

All of the above

Which of the following is universally found in corporate codes of conduct? d. All the above c. Fairness Principle b. Citizenship Principle a. Fiduciary Principles

All of the above

Which of the following is universally found in corporate codes of conduct? a. Fiduciary Principles b. Citizenship Principle c. Fairness Principle d. All the above

All of the above

Ethics should not be based on: a. Feelings b. Laws c. Religion d. All the above

All the above

What is the first step to discovering your vocation? Incorrect Response All the above Correct Answer Determine your unique gifts Identify your specific concern for others Find the right job

All the above

When evaluating alternative actions we evaluate the following options which: a. Produce the most good and do the least harm b. Best serve the community as a whole d. All the above c. Best respects the rights of all who have a stake in the action

All the above

Which of the following is part of the shadow side of the personality? d. All the above c. Dangerous elements of ourselves b. Embarrassing elements of ourselves a. Socially unacceptable thoughts and behaviors

All the above

Two barriers to discovering vocation are

Ambition and Avoidance

Two barriers to discovering vocation are:

Ambition and avoidance

Which of the following terms refers to the sense of normlessness and unease that results when rules lose their force?

Anomie

Which of the following terms refers to the sense of normlessness and unease that results when rules lose their force? a. Powerlessness b. Drifting c. Despair d. Anomie

Anomie

All of the following are suggestions for preventing groupthink except:

As a leader, indicate which solution you prefer

In the theory of "Building Healthy Relationships" which of the following is not an activity you would employ:

Assure certain rights i.e. freedom of speech and thought

Those driven by the _________________ value restrain themselves for as to not upset or harm others.

Conformity

those driven by the _______ value restrain themselves for as to not upset or harm others.

Conformity

Which position on the ethics marketing continuum should marketers generally take?

Consumer sovereignty

Which type of listener is good at evaluating complex messages but can get bogged down in the details?

Content-oriented

Transactional leaders rely on which two factors?

Contingent reward and management by exceptions

At this level of moral thinking, people look to other organizational members to determine how to act:

Conventional

Most people are at what level of moral development

Conventional

at this level or moral thinking, people look to other organizational members to determine how to act:

Conventional

An organization's core ideology is made up of?

Core values and purpose/mission

Which of the following is a part of the definition of conflict?

Dependence on one another

Which of the following is a part of the definition of conflict? a. Hidden struggle b. Compatible goals c. Dependence on one another d. All of the above

Dependence on one another

What is the first step to discovering your vocation? Determine your Unique gifts identity your specific concern for others find the right job all of the above

Determine your Unique gifts

Which is a social cause of aggression?

Direct provocation

Government and the media become aware of an issue in which stage of issue maturity?

Emerging

In this type of confirming response, one communicator accepts the feelings of the other as legitimate.

Endorsement

Core values corresponds with which cultural component?

Enduring, guiding organizational principles

Helping employees who have been hurt by a human resource decision is part of which ethical standard?

Enhance the dignity of those harmed by the action

All of the following are positional forms of power except:

Expert

Advocates of post Industrial/relational leadership argue for the existence of one objective truth.

False

An integrative approach to bargaining encourages unethical behavior.

False

Caveat "Venditor" is another term for "buyer beware".

False

Confucianism does not recognize status and power differences in organizations

False

Covenantal relationships are based on exchanges between parties.

False

Emotions should be kept separate from reasoning

False

Ethnocentrism is defined as viewing the world from several cultural points of view, making each standard right.

False

Externally oriented individuals are more likely to persist in ethical tasks than internally oriented people.

False

Globalization is shrinking the income gap between the world's rich and poor.

False

Group membership excuses us from our individual ethical responsibility.

False

Interactional justice is particularly important when selecting employees.

False

Introversion is considered to be a virtue

False

Introversion is considered to be a virtue.

False

Placing importance on acting on moral principles, impartiality, and treating others fairly are principles of Ethics of Care

False

Power is not the foundation of influence.

False

Research suggests that the moral reasoning of men differs from the moral reasoning of women.

False

The United States composite trust score ranks near the top of the 23 countries surveyed.

False

The history of an organization can be classified as an organizational story.

False

Transformational leaders avoid transactional leadership tactics.

False

Transformational leaders void transactional leadership tactics.

False

Treating some followers better than others is a failure to meet the challenge of information management.

False

externally oriented individuals are more likely to persist in ethical tasks than internally oriented people?

False

research suggest that the moral reasoning of men differs from the moral reasoning of women

False

According to Advanced Change theory, we have to overcome the following to change our organizations.

Fear

According to Advanced change theory, we have to overcome the following to change our organizations

Fear

Which factor is most likely to encourage group members to publicly go along with decisions they disagree with in private? a. Action anxiety b. Negative fantasies c. Real risk d. Fear of separation

Fear of separation

Which factor is most likely to encourage group members to publicly go along with decisions they disagree with in private? Correct Answer d. Fear of separation c. Real risk b. Negative fantasies Incorrect Response a. Action anxiety

Fear of separation

All of the following are part of unproductive conflicts except: a. Conflict spirals b. Focus on solving the problem c. Center on personalities d. Conflict avoidance

Focus on solving the problem

Code of ethics corresponds with which cultural component?

Formal rules of behavior

Which global ethical standard or decision making format was generated by interviewing ethical thought leaders?

Global Business Standards Codex

Which virtue acknowledges the shortcomings of our own culture?

Humility

Which of the following describes how employees gradually move up the ladder of corruption during the socialization process?

Incrementalism

"Hypernorms" matches which ethical standard or decision making format?

Integrated Social Contracts Theory

Which theorist developed the four-component model of ethical behavior?

James Rest

which theorist developed the four-component model of ethical behavior?

James Rest

Justice as Fairness Theory was developed by:

John Rawls

Which decision-making format highlights the conflicts that can arise between positive values?

Kidder's Ethical Checkpoints

In this stage of issue maturity, only activist communities are aware of the problem.

Latent

All of the following were identified as factors that disrupt moral reasoning except:

Low energy levels

Which of the following cultures have clearly defined roles for men and women?

Masculine

Utilitarianism is based on the premise that our ethical choices should be based on:

Maximizing benefits to the most people

Which of the following is not a Cognitive Decision-making Competency:

Moral Courage/Moral Virtue

Which of the following is not a Cognitive Decision-making Competency: a. Moral Awareness b Moral Courage/Moral Virtue c. Moral Reasoning & Dialogue d. Moral Understanding

Moral Courage/Moral Virtue

Which is a true statement about moral identity?

Moral commitments are at the core of the person's being

which is a true statement about moral identity?

Moral commitments are at the core of the person's being

What is the greatest benefit of following our purpose or vocation?

More effective service to others

Which organization described in the chapter has improved its standing as a global citizen?

Nike

Mission statement corresponds with which cultural component?

Organization's reason for being

"Accumulating and using informal power to achieve personal and/or organizational objectives" is the definition of

Organizational politics

All of the following are characteristic of effective ethics training except: a. Integrated into the entire curriculum b. Presented in a lecture format c. Taps into the experiences of participants d. Focuses on ethical problems unique to the organization

Presented in a lecture format

Which professional accounting principle says that accountants should always strive for excellence?

Principle of Due Care

In Justice as Fairness theory which principle has priority

Principle of Equal Liberty

In Justice as Fairness theory which principle has priority?

Principle of Equal Liberty

Minimizing the costs of operations on society is which ethical precept for enlightened marketing?

Principle of stewardship

Which type of supportive message signals a willingness to collaborate?

Problem oriented

Which type of supportive message signals a willingness to collaborate? a. Descriptive b. Spontaneous c. Empathetic d. Problem oriented

Problem oriented

Which type of justice describes how organizations decide how to allocate resources?

Procedural

What is a true statement about dialogue?

Product of I-Thou relationship

What is a true statement about dialogue? a. Can't be used during conflict b. Focuses on the gathering and processing of information c. Product of I-Thou relationship d. All the above

Product of I-Thou relationship

We are more likely to take notice of ethical issues when they involve people who are close to us. This is referred to as:

Proximity

We are more likely to take notice of ethical issues when they involve people who are close to us> This is referred to as:

Proximity

Disgust reflects which moral foundation?

Purity/sanctity

Which of the following encourages cooperation?

Pursuing a joint product

Which moral hazard of human resource management treats employees like inanimate objects or impersonal goods?

Regarding employees as mere

In groupthink, certain members take it upon themselves to protect the leader from dissenting opinions. This symptom is called?

Self-appointed mindguards

Being aware of the emotions of the other party is critical in which stage of the Principled Negotiation Model?

Separate the people from the problem

"Development that meets the needs of the present without compromising the ability of future generations to meet their own needs" is the definition of

Sustainability

The concept of Kyosi matches which global ethical standard or decision making format?

The Caux Principles

Identify and describe the ethical challenges of leadership.

The ability to consistently apply and adhere to the rules establish for the business. Gray areas, in my organization we have discretionary funds allotted for a specific purposes. Sometimes it can be a gray area as to if something fits into one of the purposes.

The principle "don't be stupid" addresses:

The importance of avoiding self-centeredness

Focus on higher level needs is most associated with:

Transformational leadership

Intellectual simulation is most associated with:

Transformational leadership

Which of the following is a principle of Altruism:

Treats people as the end

According to Edward Freeman he believes it is possible to meet the needs of various stakeholders simultaneously.

True

According to the Global Codex, the Transparency Principle advocates doing business in a truthful manner.

True

All stakeholders have intrinsic value according to Kant's Categorical Imperative Theory.

True

Avoiding reflects low concern for self and low concern for others

True

Despite its popularity, Utilitarianism suffers from serious deficiencies

True

Ethics of Care often conflicts with the Ethics of Justice Theory

True

Feminine/low power distance/low uncertainty avoidance cultures are generally more corrupt.

True

Groups have the tendency to take more risks than individuals.

True

Impulsive, selfish people are often identified as leaders by others.

True

Impulsive, selfish people are often indentified as leaders by others.

True

In Categorical Imperative theory respect for persons underlies the notion of moral rights

True

In Quid pro quo sexual harassment, individuals are coerced into providing sexual favors in return for getting jobs and promotions

True

In defining organizational ethics an organization must consist of three or more people who have freely chosen to join

True

Individuals at the pre-conventional level of moral thinking decide on the basis of direct consequences

True

Individuals at the pre-conventional level of moral thinking decide on the basis of direct consequences.

True

Judgment of a message is an evaluating component of listening.

True

No form of power is inherently immoral.

True

Norms generally exert more influence over behavior than formal rules and policies.

True

Relaxing and taking it easy are behaviors associated with hedonism

True

Relaxing and taking it easy are behaviors associated with hedonism.

True

The principle of distributive justice says that marketers shouldn't further disadvantage already disadvantaged groups.

True

Three types of competencies are needed to develop during your study of business and organizational ethics:

True

Under Ethic of Care women take a different approach to moral decision making

True

Understanding is the listening component that describes processing the message

True

Utilitarianism discounts the worth of the individual for what's best for the group as a whole.

True

most people tend to overestimate how ethical they are

True

The concept of every individual has inherent dignity matches which global ethical standard or decision making format?

UN Declaration of Human rights

Which of the following is not an ethical myth:

We can develop our ethical expertise

most people are at what level of moral development

conventional

The Abilene Paradox is most associated with?

mismanaged agreement

Which decision-making format highlights the conflicts that can arise between positive values? Kidder's Ethical Checkpoints Five "I" Format Moral Compass None of the above

none of the above

Which of the following is associated with moral exclusion? d. continuing in a failed course of action Correct Answer c. treating insiders better than outsiders Incorrect Response b. putting agreement ahead of good problem solving a. trying to recoup "sunk costs"

treating insiders better than outsiders

Most people tend to overestimate how ethical the are:

True

Which is a true statement about minority opinion in a group? a. Stimulates more thought about the problem b. Encourages members to resist conformity c. Produces higher quality solutions d. all of the above

all of the above

Which of the following is part of the shadow side of the personality? Dangerous elements of ourselves embarrassing elements of ourselves socially unacceptable thoughts and behaviors all of the above

all of the above