Behavior, Ethics, Leadership 1
Followers pick up on ethical priorities through what leader's measure and control. This is which cultural change mechanism?
Attention
Behavior consistent with beliefs is most associated with:
Authentic leadership
Categorical Imperative is based on:
A sense of duty
Dirk admits that he overreacted during the meeting. He is engaged in which conciliatory conflict management tactic?
Acceptance of responsibility
Those driven by the _______ value try to demonstrate their competence.
Achievement
Those driven by the________________ value try to demonstrate their competence.
Achievement
In which of the following theories is the manager's primary ethical obligation to shareholders?
Agency
Which is a true statement about organizational trust? d. All of the above c. Imposes an obligation to protect the rights and interests of others b. Those who trust put themselves in a vulnerable position a. Makes an organization more productive
All of the Above
What makes emotional labor different from other forms of impressions management? a. Done for pay b. Interact with those outside the organization c. Carefully scripted by the organization d. All of the above
All of the above
Which of the following is universally found in corporate codes of conduct? d. All the above c. Fairness Principle b. Citizenship Principle a. Fiduciary Principles
All of the above
Which of the following is universally found in corporate codes of conduct? a. Fiduciary Principles b. Citizenship Principle c. Fairness Principle d. All the above
All of the above
Ethics should not be based on: a. Feelings b. Laws c. Religion d. All the above
All the above
What is the first step to discovering your vocation? Incorrect Response All the above Correct Answer Determine your unique gifts Identify your specific concern for others Find the right job
All the above
When evaluating alternative actions we evaluate the following options which: a. Produce the most good and do the least harm b. Best serve the community as a whole d. All the above c. Best respects the rights of all who have a stake in the action
All the above
Which of the following is part of the shadow side of the personality? d. All the above c. Dangerous elements of ourselves b. Embarrassing elements of ourselves a. Socially unacceptable thoughts and behaviors
All the above
Two barriers to discovering vocation are
Ambition and Avoidance
Two barriers to discovering vocation are:
Ambition and avoidance
Which of the following terms refers to the sense of normlessness and unease that results when rules lose their force?
Anomie
Which of the following terms refers to the sense of normlessness and unease that results when rules lose their force? a. Powerlessness b. Drifting c. Despair d. Anomie
Anomie
All of the following are suggestions for preventing groupthink except:
As a leader, indicate which solution you prefer
In the theory of "Building Healthy Relationships" which of the following is not an activity you would employ:
Assure certain rights i.e. freedom of speech and thought
Those driven by the _________________ value restrain themselves for as to not upset or harm others.
Conformity
those driven by the _______ value restrain themselves for as to not upset or harm others.
Conformity
Which position on the ethics marketing continuum should marketers generally take?
Consumer sovereignty
Which type of listener is good at evaluating complex messages but can get bogged down in the details?
Content-oriented
Transactional leaders rely on which two factors?
Contingent reward and management by exceptions
At this level of moral thinking, people look to other organizational members to determine how to act:
Conventional
Most people are at what level of moral development
Conventional
at this level or moral thinking, people look to other organizational members to determine how to act:
Conventional
An organization's core ideology is made up of?
Core values and purpose/mission
Which of the following is a part of the definition of conflict?
Dependence on one another
Which of the following is a part of the definition of conflict? a. Hidden struggle b. Compatible goals c. Dependence on one another d. All of the above
Dependence on one another
What is the first step to discovering your vocation? Determine your Unique gifts identity your specific concern for others find the right job all of the above
Determine your Unique gifts
Which is a social cause of aggression?
Direct provocation
Government and the media become aware of an issue in which stage of issue maturity?
Emerging
In this type of confirming response, one communicator accepts the feelings of the other as legitimate.
Endorsement
Core values corresponds with which cultural component?
Enduring, guiding organizational principles
Helping employees who have been hurt by a human resource decision is part of which ethical standard?
Enhance the dignity of those harmed by the action
All of the following are positional forms of power except:
Expert
Advocates of post Industrial/relational leadership argue for the existence of one objective truth.
False
An integrative approach to bargaining encourages unethical behavior.
False
Caveat "Venditor" is another term for "buyer beware".
False
Confucianism does not recognize status and power differences in organizations
False
Covenantal relationships are based on exchanges between parties.
False
Emotions should be kept separate from reasoning
False
Ethnocentrism is defined as viewing the world from several cultural points of view, making each standard right.
False
Externally oriented individuals are more likely to persist in ethical tasks than internally oriented people.
False
Globalization is shrinking the income gap between the world's rich and poor.
False
Group membership excuses us from our individual ethical responsibility.
False
Interactional justice is particularly important when selecting employees.
False
Introversion is considered to be a virtue
False
Introversion is considered to be a virtue.
False
Placing importance on acting on moral principles, impartiality, and treating others fairly are principles of Ethics of Care
False
Power is not the foundation of influence.
False
Research suggests that the moral reasoning of men differs from the moral reasoning of women.
False
The United States composite trust score ranks near the top of the 23 countries surveyed.
False
The history of an organization can be classified as an organizational story.
False
Transformational leaders avoid transactional leadership tactics.
False
Transformational leaders void transactional leadership tactics.
False
Treating some followers better than others is a failure to meet the challenge of information management.
False
externally oriented individuals are more likely to persist in ethical tasks than internally oriented people?
False
research suggest that the moral reasoning of men differs from the moral reasoning of women
False
According to Advanced Change theory, we have to overcome the following to change our organizations.
Fear
According to Advanced change theory, we have to overcome the following to change our organizations
Fear
Which factor is most likely to encourage group members to publicly go along with decisions they disagree with in private? a. Action anxiety b. Negative fantasies c. Real risk d. Fear of separation
Fear of separation
Which factor is most likely to encourage group members to publicly go along with decisions they disagree with in private? Correct Answer d. Fear of separation c. Real risk b. Negative fantasies Incorrect Response a. Action anxiety
Fear of separation
All of the following are part of unproductive conflicts except: a. Conflict spirals b. Focus on solving the problem c. Center on personalities d. Conflict avoidance
Focus on solving the problem
Code of ethics corresponds with which cultural component?
Formal rules of behavior
Which global ethical standard or decision making format was generated by interviewing ethical thought leaders?
Global Business Standards Codex
Which virtue acknowledges the shortcomings of our own culture?
Humility
Which of the following describes how employees gradually move up the ladder of corruption during the socialization process?
Incrementalism
"Hypernorms" matches which ethical standard or decision making format?
Integrated Social Contracts Theory
Which theorist developed the four-component model of ethical behavior?
James Rest
which theorist developed the four-component model of ethical behavior?
James Rest
Justice as Fairness Theory was developed by:
John Rawls
Which decision-making format highlights the conflicts that can arise between positive values?
Kidder's Ethical Checkpoints
In this stage of issue maturity, only activist communities are aware of the problem.
Latent
All of the following were identified as factors that disrupt moral reasoning except:
Low energy levels
Which of the following cultures have clearly defined roles for men and women?
Masculine
Utilitarianism is based on the premise that our ethical choices should be based on:
Maximizing benefits to the most people
Which of the following is not a Cognitive Decision-making Competency:
Moral Courage/Moral Virtue
Which of the following is not a Cognitive Decision-making Competency: a. Moral Awareness b Moral Courage/Moral Virtue c. Moral Reasoning & Dialogue d. Moral Understanding
Moral Courage/Moral Virtue
Which is a true statement about moral identity?
Moral commitments are at the core of the person's being
which is a true statement about moral identity?
Moral commitments are at the core of the person's being
What is the greatest benefit of following our purpose or vocation?
More effective service to others
Which organization described in the chapter has improved its standing as a global citizen?
Nike
Mission statement corresponds with which cultural component?
Organization's reason for being
"Accumulating and using informal power to achieve personal and/or organizational objectives" is the definition of
Organizational politics
All of the following are characteristic of effective ethics training except: a. Integrated into the entire curriculum b. Presented in a lecture format c. Taps into the experiences of participants d. Focuses on ethical problems unique to the organization
Presented in a lecture format
Which professional accounting principle says that accountants should always strive for excellence?
Principle of Due Care
In Justice as Fairness theory which principle has priority
Principle of Equal Liberty
In Justice as Fairness theory which principle has priority?
Principle of Equal Liberty
Minimizing the costs of operations on society is which ethical precept for enlightened marketing?
Principle of stewardship
Which type of supportive message signals a willingness to collaborate?
Problem oriented
Which type of supportive message signals a willingness to collaborate? a. Descriptive b. Spontaneous c. Empathetic d. Problem oriented
Problem oriented
Which type of justice describes how organizations decide how to allocate resources?
Procedural
What is a true statement about dialogue?
Product of I-Thou relationship
What is a true statement about dialogue? a. Can't be used during conflict b. Focuses on the gathering and processing of information c. Product of I-Thou relationship d. All the above
Product of I-Thou relationship
We are more likely to take notice of ethical issues when they involve people who are close to us. This is referred to as:
Proximity
We are more likely to take notice of ethical issues when they involve people who are close to us> This is referred to as:
Proximity
Disgust reflects which moral foundation?
Purity/sanctity
Which of the following encourages cooperation?
Pursuing a joint product
Which moral hazard of human resource management treats employees like inanimate objects or impersonal goods?
Regarding employees as mere
In groupthink, certain members take it upon themselves to protect the leader from dissenting opinions. This symptom is called?
Self-appointed mindguards
Being aware of the emotions of the other party is critical in which stage of the Principled Negotiation Model?
Separate the people from the problem
"Development that meets the needs of the present without compromising the ability of future generations to meet their own needs" is the definition of
Sustainability
The concept of Kyosi matches which global ethical standard or decision making format?
The Caux Principles
Identify and describe the ethical challenges of leadership.
The ability to consistently apply and adhere to the rules establish for the business. Gray areas, in my organization we have discretionary funds allotted for a specific purposes. Sometimes it can be a gray area as to if something fits into one of the purposes.
The principle "don't be stupid" addresses:
The importance of avoiding self-centeredness
Focus on higher level needs is most associated with:
Transformational leadership
Intellectual simulation is most associated with:
Transformational leadership
Which of the following is a principle of Altruism:
Treats people as the end
According to Edward Freeman he believes it is possible to meet the needs of various stakeholders simultaneously.
True
According to the Global Codex, the Transparency Principle advocates doing business in a truthful manner.
True
All stakeholders have intrinsic value according to Kant's Categorical Imperative Theory.
True
Avoiding reflects low concern for self and low concern for others
True
Despite its popularity, Utilitarianism suffers from serious deficiencies
True
Ethics of Care often conflicts with the Ethics of Justice Theory
True
Feminine/low power distance/low uncertainty avoidance cultures are generally more corrupt.
True
Groups have the tendency to take more risks than individuals.
True
Impulsive, selfish people are often identified as leaders by others.
True
Impulsive, selfish people are often indentified as leaders by others.
True
In Categorical Imperative theory respect for persons underlies the notion of moral rights
True
In Quid pro quo sexual harassment, individuals are coerced into providing sexual favors in return for getting jobs and promotions
True
In defining organizational ethics an organization must consist of three or more people who have freely chosen to join
True
Individuals at the pre-conventional level of moral thinking decide on the basis of direct consequences
True
Individuals at the pre-conventional level of moral thinking decide on the basis of direct consequences.
True
Judgment of a message is an evaluating component of listening.
True
No form of power is inherently immoral.
True
Norms generally exert more influence over behavior than formal rules and policies.
True
Relaxing and taking it easy are behaviors associated with hedonism
True
Relaxing and taking it easy are behaviors associated with hedonism.
True
The principle of distributive justice says that marketers shouldn't further disadvantage already disadvantaged groups.
True
Three types of competencies are needed to develop during your study of business and organizational ethics:
True
Under Ethic of Care women take a different approach to moral decision making
True
Understanding is the listening component that describes processing the message
True
Utilitarianism discounts the worth of the individual for what's best for the group as a whole.
True
most people tend to overestimate how ethical they are
True
The concept of every individual has inherent dignity matches which global ethical standard or decision making format?
UN Declaration of Human rights
Which of the following is not an ethical myth:
We can develop our ethical expertise
most people are at what level of moral development
conventional
The Abilene Paradox is most associated with?
mismanaged agreement
Which decision-making format highlights the conflicts that can arise between positive values? Kidder's Ethical Checkpoints Five "I" Format Moral Compass None of the above
none of the above
Which of the following is associated with moral exclusion? d. continuing in a failed course of action Correct Answer c. treating insiders better than outsiders Incorrect Response b. putting agreement ahead of good problem solving a. trying to recoup "sunk costs"
treating insiders better than outsiders
Most people tend to overestimate how ethical the are:
True
Which is a true statement about minority opinion in a group? a. Stimulates more thought about the problem b. Encourages members to resist conformity c. Produces higher quality solutions d. all of the above
all of the above
Which of the following is part of the shadow side of the personality? Dangerous elements of ourselves embarrassing elements of ourselves socially unacceptable thoughts and behaviors all of the above
all of the above