Best Buy quizlet

display port vs hdmi

-->HDMI is a common interface used for transmitting high-definition audio and video signals between devices like TVs, gaming consoles, and computers. -->Key parts include the HDMI connector (often found on devices like TVs, monitors, and laptops) and the HDMI cable. -->It supports audio and video transmission in a single cable, making it convenient for home entertainment setups. -->DisplayPort is another high-performance interface primarily used for connecting computers to monitors, offering high-resolution and high-refresh-rate support. -->Key parts include the DisplayPort connector (found on computers and monitors) and the DisplayPort cable. -->It's favored in professional and gaming setups for its higher bandwidth, which allows for higher resolutions, refresh rates, and multiple monitor setups with daisy-chaining.

Best Buy credit card benefits

-10% back in rewards on the first day of purchases -5% back on rewards for each subsequent -12 months interest free financing with anything over 300 dollars

progressive leasing

-can apply even if u don't have credit -90 purchase option, if can't end up paying twice amount -Weekly, bi-weekly or monthly payment options are available to best fit your needs

How much better are ultracore processors

1.73X better than the 13th Gen Intel® Core™ i7-1370P processor 3.18X betterthan the AMD Ryzen PRO 7840U processor

My Best Buy Total Benefits

179.99 a year -All benefits of Best Buy Plus -24/7/365 Geek Squad Protection (GSP) -Protection plans, AppleCare

How long do people need to charge their Intel® Evo™ Edition laptops with FHD displays to get four or more hours of real-world battery life?

30 minutes

My Best Buy plus benefits

49.99 a year -exclusive member prices -exclusive access -free 2-day shipping

My Best Buy benefits

Free -free shipping, no minimum purchase

Solve or Connect

Fulfillment Options

Two types of protection plans

GSP-R - In store replacement plan. Receive store credit for the device. GSP-ADH - Standard plan including accidental damage from handling. These items get sent to service for repair. Each item will have a claim limit that could result in a replacement if the repair exceeds the cost.

Different types of warranty

GSP-everything except loss and theft

Chrome OS

Google's Linux-based operating system designed to work primarily with web apps. Runs on cheaper laptops

Intel Core vs Ultracore processor

Intel Core-If you use your PC for creating documents and spreadsheets, web browsing, streaming videos, videoconferencing, and casual gaming Intel Ultracore- Get an AI-focused processor with powerful performance for editing images and video, smooth live streaming, and high frame rates for gaming on the move.

GPU vs NPU

Job: The NPU is a new kind of chip that's really good at understanding and learning from data, especially for things like recognizing faces or understanding spoken words. Strength: It's like a specialist for smart tasks. It can do complex calculations super quickly, which helps your device be smart about recognizing patterns or understanding what you're saying. Example: When your phone recognizes your face to unlock it, or when a device understands your voice commands, that's the NPU doing its magic.

How to find a computer in store

Look at last 4 digits and locate

Storage vs Memory

Memory- work is not automatically saved to a storage location Storage- Changes are automatically saved to the specified storage location

How is AI transforming PC usage?

PCs have always been able to do amazing things, like performing thousands of calculations in a millisecond. Now, with AI, PCs and the apps they run can go even further, performing tasks in a way that simulates human intelligence. AI, which is a broad term encompassing both machine learning and deep learning, makes it possible for a machine to ingest large amounts of data, analyze it for correlations and patterns, and use those patterns to predict future states. For example, an AI-powered chatbot can be fed millions of examples of customer interactions to learn how to generate human-like interactions.

Why get BestBuy Total

Protection, you spill coffee or juice on it, wear and tear, get it replaced

INSPIRE

Relate what you've learned from the customer to making a computer recommendation by confirming the hardware specs will deliver the performance they need in an easy-to-understand way. Put the computer in the customer's hand Explain the benefits of stepping up from 8 to 16gb RAM, can quickly tackle mutliple tasks or applications ast once. Screen Features-touch-screen navigation, screen size and resolution. (If possible, show customers increased detail and colors in a higher resolution screen or a side-by-side comparison of different screen sizes. Services-Explain how GSP, Applecare and Geek Squad services will protect and support the cutomer by connecting relevant information they shared with you. Tie how customer uses their computer (business or school) to solutions they would need like mouse, bag, or Microsoft 365

Monitors

Resolution The number of pixels in a monitor's width x height format, which determines how sharp the image is. Higher resolution, sharper picture. Refresh rate The number of times per second a monitor draws a new image, measured in hertz (Hz). A higher refresh rate means a faster image refresh. 60 Hz is fine for productivity, but 144 Hz is better for gaming Connectivity DisplayPort is generally best for supporting high resolutions at a high frame rate, while HDMI is also a good choice because it can carry audio signals Screen size A screen that's too small can be hard to read, but too big might not fit on your desk. For everyday use, 24 in is recommended.

SSD vs Hard drive

SSDs are more durable and shock-resistant due to their lack of moving components, while HDDs generally offer higher storage capacities at lower costs but with slower performance. In summary, SSDs prioritize speed and reliability, whereas HDDs prioritize storage capacity and affordability.

Processor

The component of a computer that follows instructions

True or false: Most Intel® Core™ Ultra processors have integrated Intel® Wi-Fi 6E (Gig+).

True

USB A vs USB C

USB A-Old android charger USB C-New, oval shaped android charger

Discovery questions

What are you using the computer for? Are you in school? work? You do video editing? gaming?

DISCOVERY questions

What brings you to Best Buy today? -What was your last computer - why are you looking to upgrade? -What are you planning to use it for? School, work, major? -Using it for gaming? -Is portability important to you? -Are you a Best Buy Member, exclusive pricing -What programs are you trying to use on it? photoshop? tax software? gaming? -Do you have any brand preference? Apple? Windows?

Operating systems

Windows, Mac, Chrome OS

Microsoft yearly vs lifetime

Yearly, Lifetime, don't get security and terabyte storage

Intel® Evo™ Edition laptops

a specific category of laptops that meet Intel's rigorous standards for performance, responsiveness, battery life, and design Intel® Evo™ Edition laptops powered by Intel® Core™ Ultra processors deliver premium performance in thin and light laptops, with new and improved features for on-the-go computing deliver premium performance in thin and light laptops that charge fast and last all day and wake instantly all-day battery life under real-world conditions

levels of processors

eMMC i3 i5 i7 i9

Intel vs AMD Processor

intel more speed, amd better multitasking and more efficient workflow

Graphics Card

the equipment inside a computer that creates the image on the screen

When doing split payment

type in cash first after total, then card, then chabge

How to Look up computers

type in the SKU number into solution sidekick

Windows

An operating system used by the majority of PCs.

Mac OS

Apple's operating system

How to sell gsp protection best buy reddit

BEFORE grabbing computer, ask for microsoft and protection This is an expensive computer, how u gonna protect it against physical damage and viruses? It's just x amount of dollars, basically like paying x to potentially fix or replace your computer.

CPU vs GPU

CPU (central processing unit) is a generalized processor that is designed to carry out a wide variety of tasks (one task at a time). GPU (graphics processing unit) is a specialized processing unit with enhanced mathematical computation capability, ideal for computer graphics and machine-learning tasks (multiple tasks )

How are customers using AI on their PCs?

Collaboration AI can be used to blur the background and suppress background noise on video calls. Productivity AI-enhanced apps can accelerate everyday workflows and automate mundane tasks like summarizing meetings and composing emails Streaming AI can deliver better video quality by making automatic adjustments based on the type of content being streamed. Gaming AI can make games more immersive by enabling non-playable characters and enemies to act in a natural, human-like way. Security and privacy AI can detect and block phishing emails. Content creation AI-enhanced apps can speed time-intensive creative tasks, with capabilities such as generating images from text and quickly removing unwanted objects from photos and videos. Accessibility AI can auto-translate live speech and provide captioning services for those with hearing impairments.

Copilot+

Copilot is an AI assistant that can be used to generate text and imagery on a distant server (via the cloud) after being given a text prompt. You can get additional perks by paying for Copilot Pro. Meanwhile, Copilot+ runs various AI tasks locally on your AI PC and integrates them into various programs and services. Just note that Copilot+ AI features can only be accessed on an AI PC with an NPU capable of 40 TOPS or higher.