BUAD 302- Chapter #7: Positive Organizational Behavior

mindlessness

a state of reduced attention, expressed in behavior that is rigid or thoughtless

how does providing decision making discretion foster employee positivity?

allows employees to make decisions giving them a sense of control and greater opportunities for learning

prosocial behavior

are positive acts performed without the expectation of anything return

optimism

attributing successes to personal, permanent, and pervasive caused and negative events to external, temporary, and situation specific ones

organizational climate

consists of employees' perceptions of formal and informal organizational policies, practices, procedures, and routines

how does providing feedback foster employee positivity?

feedback can be both motivational and instructional

positive organization bahvior

focuses on positive human characteristics that can be measured, developed, and effectively managed for performance improvement

attentional hyperactivity

happens when our minds are racing or wandering, resulting in compulsive daydreaming or fantasizing

hope

having a goal and the determination to achieve it (willpower) and you also need to see one or more paths to achieve your goal even when faced with adversity (waypower)

upward spirals of positivity

in which your positive behaviors, feelings, and attitudes generate the same in others in a continually reinforcing process

how does sharing information foster employee positivity?

information helps employees see the impact of their work and how it fits into the big picture, like the vision and goals of the organization

how does minimizing incivility foster employee positivity?

poor treatment, such as bullying and rude behavior, has dramatic negative effects on outcomes in the Organizing Framework and often leads to incivil behavior bu the victims organizations need to select employees based on civility and take swift and appropriate action when incivility occurs

signature strengths

positive human traits the influence thoughts, feelings, and behaviors and provide a sense of fulfillment and meaning

the buffering effect

positive practices and resources reduce the impact of negative events and stressors

amplifying effect

positive practices from one individual result in additional positive practices by others, which spur positivity in others, which generate other positive outcomes positivity fuels positivity

postive psychological capital

possession considerable hope, efficacy, resilience, and optimism

broaden-and-build theory

proposes that positive emotions broaden our attention and make us more open to experience, creating an upward spiral of further positive emotions and even actions

what is restorative justice?

reflects a shared belief in the importance of resolving conflict multilaterally through the inclusion of victims, offenders, and all other stakeholders

positive deviance

successful performance that dramatically exceeds the norm in a positive direction

social support

the amount of perceived helpfulness we derive from social relationships

positivity effect

the attraction of all living systems toward positive energy and away from negative energy, or toward that which is life giving and away from that which is life depleting

mindfullness

the awareness that emerges through paying attention on purpose, in the present moment, and nonjudgmental to the unfolding of experience moment by moment

resilience

the capacity to consistently bounce back from adversity and to sustain yourself when confronted with challenges

forgiveness

the capacity to foster collective abandonment of justified resentment, bitterness, and blame, and instead, it is the adoption of positive, forward-looking approaches in response to harm or damage

well-beign

the combined impact of five elements: 1. positive emotions 2. engagement 3. relationships 4. meaning 5. achievement PERMA

flourishing

the extent to which our lives contain PERMA

attention deficit

the inability to focus vividly on an object

organizational practices

the procedure, policies, practices, routines, and rules that organizations use to get thinks done

meaningfulness

the sense of belonging to and serving something that you believe is bigger than the self

flow

the state of being completely involved in an activity for its own sake

doing well and doing good

they do well by being profitable and performing at a high level, but they also do good by making the well-being of their employees and other stakeholders (suppliers, customers, and communities) a priority.

virtuousness

what individuals and organizations aspire to be when they are at their very best

what is compassion?

a shared value that drives people to help others who are suffering

psychological capital

a set of personal characteristics that help us preserve and flourish when confronted with adversity or challenging obstacles

what are some strategies to increase your productivity?

1. create high-quality connections through: make someone the only person in the room, support, give trust, goof off 2. cultivate kindness 3. develop distractions 4. dispute negative self-talk and thoughts

what are the four types of social support?

1. esteem support: reassurance that a person is accepted and respected despite any problems or inadequacies 2. informational support: help defining, understanding, and coping with problems 3. social companionship: time spent with others in leisure and recreational activities 4. instrumental support: financial aid, material resources, or needed services

what are the benefits of mindfulness?

1. increased physical, mental, and interpersonal effectiveness 2. more effective communications and decision making 3. more balanced emotions 4. performance and satisfaction

what are the top ten most frequent positive emotions?

1. joy 2. gratitude 3. serenity 4. interest 5. hope 6. pride 7. amusement 8. inspiration 9. awe 10. love

what are some effects of positive emotions?

1. organizational commitment 2. creativity 3. decision making 4. intentions to quit 5. performance 6. stress

what are some positive OB practices that foster employee positivity?

1. provide decision-making discretion 2. share information 3. minimize incivility 4. provide feedback

what are the organizational values?

1. restorative justice 2. compassion 3. temperance

what you think about is what you get

1. set intentions 2. express gratitude to someone 3. do something helpful or positive for other people 4. become more hopeful 5. focus on the positive side of life 6. be aware of negative thoughts and beliefs

what can positive emotions help build?

1. social relationships that are supportive, fulfilling, and lasting 2. psychological well-being that leads to personal growth, meaningful goals, and self-acceptance 3. physical well-being in the form of lower stress and a healthy heart

what is temperance?

a shared belief in showing restraint and control when faced with temptation and provocation