BUAD 302- Chapter #7: Positive Organizational Behavior
mindlessness
a state of reduced attention, expressed in behavior that is rigid or thoughtless
how does providing decision making discretion foster employee positivity?
allows employees to make decisions giving them a sense of control and greater opportunities for learning
prosocial behavior
are positive acts performed without the expectation of anything return
optimism
attributing successes to personal, permanent, and pervasive caused and negative events to external, temporary, and situation specific ones
organizational climate
consists of employees' perceptions of formal and informal organizational policies, practices, procedures, and routines
how does providing feedback foster employee positivity?
feedback can be both motivational and instructional
positive organization bahvior
focuses on positive human characteristics that can be measured, developed, and effectively managed for performance improvement
attentional hyperactivity
happens when our minds are racing or wandering, resulting in compulsive daydreaming or fantasizing
hope
having a goal and the determination to achieve it (willpower) and you also need to see one or more paths to achieve your goal even when faced with adversity (waypower)
upward spirals of positivity
in which your positive behaviors, feelings, and attitudes generate the same in others in a continually reinforcing process
how does sharing information foster employee positivity?
information helps employees see the impact of their work and how it fits into the big picture, like the vision and goals of the organization
how does minimizing incivility foster employee positivity?
poor treatment, such as bullying and rude behavior, has dramatic negative effects on outcomes in the Organizing Framework and often leads to incivil behavior bu the victims organizations need to select employees based on civility and take swift and appropriate action when incivility occurs
signature strengths
positive human traits the influence thoughts, feelings, and behaviors and provide a sense of fulfillment and meaning
the buffering effect
positive practices and resources reduce the impact of negative events and stressors
amplifying effect
positive practices from one individual result in additional positive practices by others, which spur positivity in others, which generate other positive outcomes positivity fuels positivity
postive psychological capital
possession considerable hope, efficacy, resilience, and optimism
broaden-and-build theory
proposes that positive emotions broaden our attention and make us more open to experience, creating an upward spiral of further positive emotions and even actions
what is restorative justice?
reflects a shared belief in the importance of resolving conflict multilaterally through the inclusion of victims, offenders, and all other stakeholders
positive deviance
successful performance that dramatically exceeds the norm in a positive direction
social support
the amount of perceived helpfulness we derive from social relationships
positivity effect
the attraction of all living systems toward positive energy and away from negative energy, or toward that which is life giving and away from that which is life depleting
mindfullness
the awareness that emerges through paying attention on purpose, in the present moment, and nonjudgmental to the unfolding of experience moment by moment
resilience
the capacity to consistently bounce back from adversity and to sustain yourself when confronted with challenges
forgiveness
the capacity to foster collective abandonment of justified resentment, bitterness, and blame, and instead, it is the adoption of positive, forward-looking approaches in response to harm or damage
well-beign
the combined impact of five elements: 1. positive emotions 2. engagement 3. relationships 4. meaning 5. achievement PERMA
flourishing
the extent to which our lives contain PERMA
attention deficit
the inability to focus vividly on an object
organizational practices
the procedure, policies, practices, routines, and rules that organizations use to get thinks done
meaningfulness
the sense of belonging to and serving something that you believe is bigger than the self
flow
the state of being completely involved in an activity for its own sake
doing well and doing good
they do well by being profitable and performing at a high level, but they also do good by making the well-being of their employees and other stakeholders (suppliers, customers, and communities) a priority.
virtuousness
what individuals and organizations aspire to be when they are at their very best
what is compassion?
a shared value that drives people to help others who are suffering
psychological capital
a set of personal characteristics that help us preserve and flourish when confronted with adversity or challenging obstacles
what are some strategies to increase your productivity?
1. create high-quality connections through: make someone the only person in the room, support, give trust, goof off 2. cultivate kindness 3. develop distractions 4. dispute negative self-talk and thoughts
what are the four types of social support?
1. esteem support: reassurance that a person is accepted and respected despite any problems or inadequacies 2. informational support: help defining, understanding, and coping with problems 3. social companionship: time spent with others in leisure and recreational activities 4. instrumental support: financial aid, material resources, or needed services
what are the benefits of mindfulness?
1. increased physical, mental, and interpersonal effectiveness 2. more effective communications and decision making 3. more balanced emotions 4. performance and satisfaction
what are the top ten most frequent positive emotions?
1. joy 2. gratitude 3. serenity 4. interest 5. hope 6. pride 7. amusement 8. inspiration 9. awe 10. love
what are some effects of positive emotions?
1. organizational commitment 2. creativity 3. decision making 4. intentions to quit 5. performance 6. stress
what are some positive OB practices that foster employee positivity?
1. provide decision-making discretion 2. share information 3. minimize incivility 4. provide feedback
what are the organizational values?
1. restorative justice 2. compassion 3. temperance
what you think about is what you get
1. set intentions 2. express gratitude to someone 3. do something helpful or positive for other people 4. become more hopeful 5. focus on the positive side of life 6. be aware of negative thoughts and beliefs
what can positive emotions help build?
1. social relationships that are supportive, fulfilling, and lasting 2. psychological well-being that leads to personal growth, meaningful goals, and self-acceptance 3. physical well-being in the form of lower stress and a healthy heart
what is temperance?
a shared belief in showing restraint and control when faced with temptation and provocation