BUAD 331 Exam 3

Approximately 20 percent of supply chain leaders believe the digital supply chain will be the predominant model within the next five years.

False

Blockchain is an example of demand pull.

False

DeRoyals's Continuum product is an example of technology push.

False

EDI and API are essentially the same thing called by different names:

False

In the context of a-commerce, always on is equivalent to 24/7 operations.

False

The overwhelming majority of organizations understand the value and benefit of analytics to the point that they have a defined analytics strategy?

False

Warehouse automation is another phrase for WMS.

False

What key product type is marked by contribution margins of 5 to 20 percent, six- to twelve-month lead times, and low product variety?

Functional

Which of the following is not one of the three questions a manager should ask when making an order fulfillment decision?

How should we price the product?

Electronic linkages help to ensure large businesses and SMBs can more efficiently and effectively execute procurement and fulfillment processes?

True

Procurement, conversion, and logistics are activities that must be done to fulfill the exchange commitment by creating form, time, and place value.

True

In relation to the overall supply chain, ______ place a priority on cost savings while _______ place a priority on doing whatever necessary to deliver form, time, and place as promised on a specific order.

Upstream, Downstream

Which of the following is NOT a way that ValueLink helps improve Cardinal Health's supply chain?

Uses the central store for stocking and picking products

The purpose of a _________ is to observe and document everything he/she sees.

Watcher

_______________ is the physical integration of disparate systems among supply chain ecosystem members to exchange information in a timely and qualitative manner.

business-to-business integration

The economic order quantity (EOQ) model aims to:

calculate the optimal amount of inventory to be reordered by balancing ordering costs with carrying costs.

A question that should be asked for every activity performed in a supply chain is "Does this activity add value for the _________ or does it simply add _________?

customer; cost

Ordering supplies twice per year vs. four times per year can result in ____ due to _____.

higher inventory carrying costs, higher average inventory levels.

Which of the following factors typically contribute to increased delays and variability of lead times in the global supply chain?

A lean fulfillment model

A contract relationship that is at arms-length, focuses on commercial transactions, and mitigates risk is consider a:

Transactional Contract

What would happen if Tesla were to structure all of its supplier relationships as partnerships?

The company would expend too many resources on relationships that don't create much value, leading to excessive costs.

Which of the following is not a common reason organizations invest in IT?

Additional funds allocated to the IT operating budget

A supply chain relationship:

All of the above

What negative outcomes can result from large lot-sized, long lead-time operations?

All of the above

When the product needed is commoditized and price is the primary variable driving the transaction decision, it is often advisable that the firm:

Avoid constructing a relationship, and use economic connections.

Which of the following "building materials," if applied within a supply chain relationship, is most indicative of a strong relationship?

Becoming operationally integrated

_____________ is the IT adoption approach that is most likely to result in a more rigid IT infrastructure.

Best-of-Suite

There is a shift occurring where competitive advantage is no longer realized on product features alone, but instead on providing excellent service through:

Better availability and cost

In our example from the text, what problem could arise if Volkswagen were to build too strong of a relationship with a small audio equipment company, creating an agreement with a fixed, low price?

Both a and c could be possible problems for VW.

A more formalized exchange that culminates in the delivery of a service or product is called a:

Business Process

If Harley Davidson has many suppliers of seat covers to choose from, and quality is held constant, it will likely:

Enter into contractual agreements with several suppliers

The demand penetration point is the place or stage in the supply chain where ________ are accepted and fulfilled.

Consumer orders

When transactional rather than relational connections are of the greatest importance, firms often employ the use of:

Contracts

___________ represents the most ubiquitous and traditional form of inter-organizational communication systems.

EDI

This information tool provides the capability for all the different parts of an organization to share data stored in one consistent, standardized data warehouse.

ERP

Which of the following enterprise systems is considered to be more intra-organizational?

ERP

Which of the following relationship types is the best to pursue?

Either transactional or relational depending upon the goal.

Noodles & Company uses Coca-Cola Freestyle beverage machines that allow people to select from more than 100 regular and low-calorie brands. What kind of order fulfillment technique is Coca-Cola Freestyle beverage machine using?

Hybrid lean and agile

How is IBM's Watson impacting supply chain performance?

Identifies "hidden insights" to make data-driven decisions.

Possible loss of proprietary ideas, product designs, and business processes could be a negative in regard to:

Information Sharing

What key product type is marked by contribution margins of 20 to 60 percent, one- or two-day lead times, and high product variety?

Innovative

What are the four stages of product life cycle?

Introductory, Growth, Maturity, and Decline

In a synchronized supply chain using time-based competition, information is usually substituted for what?

Inventory

Which of the following features are not part of a TMS system:

Inventory management

Why does L'Oreal believe that collaborating with suppliers is the key to future business success?

It is very challenging to satisfy end customers if the members of the supply chain work as individuals focused only on satisfying their own requirements.

The difference between the customer's desired order cycle time and the total supply chain order cycle time is known as:

Lead time gap

Ted wanted to paint his upstairs hallway. He selected 4 different colors....

Manufacturing or form postponement

____ added time is the percent of total cycle time that a product or service may spend waiting to have form, time, or place value added to it.

Non-value

A firm expending great amounts of resources in pursuit of benefits while the partner exerts little effort is an example of what type of relationship?

One-sided relationship

Partners that have systems, procedures, or routines connected seamlessly with the other are considered to be:

Operationally integrated

Which ERP vendor entered the enterprise system nearly 30 years after the 1st solution was introduced?

Oracle

With regards to supply chain connection composition, how would you best describe Best Buy implementing Samsung Experience Locations inside its retailer locations?

Relationship Specific Adaptations

What do we refer to as the number of different interpersonal ties connecting people in the buyer and supplier firm?

Relationship density

A packaging manufacturer producing a special size and shape box, which costs a bit more, for its most strategic partner is an example of:

Relationship-specific adaptations

What is one major issue that still exists in a lean fulfillment model?

Requirement to hold inventory in anticipation of customer orders

In high-end restaurants, steaks are generally cooked after the wait staff place the order to the kitchen with customers' preference. Which of the following techniques best describes the fulfillment of steak orders to the final customer?

Responsive

What type of supply chain would be most appropriate during the introductory and growth stages due to demand being highly unpredictable?

Responsive

A truck shows up at a manufacturing plant with only 3/4 of an order of parts needed to support the manufacturing schedule. Management knew in advance that this order was going to arrive less than complete and were able to for the remaining 1/4 of parts to be sent from another vendor via overnight shipping. This is an example of what benefit of information connectivity?

Responsiveness

A system that enables a company to optimize its procurement strategy is a ____________ system.

SRM

Which enterprise system facilitates an organization working more effectively with it's supplier pool?

SRM

_________________ is an architectural philosophy that can facilitate organizations use of reusable services that enable more seamless and timely information exchange.

Service-oriented architecture

Lean order fulfillment differs from traditional order fulfillment in that lean utilizes:

Smaller inventory deployment and shorter cycle times

___________ risks are more about behaviors or perceptions of individuals that can negatively impact the IT solution in question.

Social

Supply chain connections that consist of cognitive and/or emotional interactions among people that work in the supply chain, through which each party seeks to elicit a feeling, object, or behavior are called:

Social Exchanges

What is a tool that managers can use to better understand the time taken to perform activities in the supply chain?

Supply Chain Mapping

Ted and his friend Matt start a new company called Crabman auto parts.....

Synchronize information across the supply chain and form strategic relationships with key customers and suppliers.

The goal of a _____________ is to facilitate the movement of goods and raw materials from origin to destination in an efficient, reliable, and cost-effective manner.

TMS

The intersection of which two solutions is vital for effective inventory management?

TMS and WMS

Define order cycle time.

The total elapsed time from when the customer first recognizes need to when that need is ultimately fulfilled.

The presence of a relationship spiral indicates that:

There is momentum gaining either for or against the relationship

Demand for fashion goods are difficult to predict. Zara produces standardized, un-dyed clothes beforehand, and then dyes clothes into different colors once end-customer demand is realized. Why does Zara do this?

Zara postpones dyeing process to match supply capacity due to uncertain demand

The Nintendo Switch, while highly anticipated and successful, experienced suppressed sales due to:

inadequate supply planning for a key part.

Which of the following is the primary issue enterprise systems are designed to address?

information fragmentation

Exchanges between supply chain partners are becoming more and more complex due to globalization and the proliferation of supplies, components, and information. As supply chains become more complex, firms naturally move toward:

operational integration and relationship-specific adaptations.

Most supplier organizations only measure order cycle time from when they _____ to when they ship an order.

receive an order

Which of the following is not a technique for fulfilling customer orders?

supply cycle time

Creating partnerships that provide access to unique and valuable resources that can serve as the basis for outcompeting other businesses in the same sector in the long term is the idea behind:

the relational view of competition.

When a supply chain connection is present in spider diagrams, that means:

there is a meaningful exchange association between trading partners in the supply chain.