BUS3-160 Exam 1 Review

_______ refers to a positive feeling about one's job resulting from an evaluation of its characteristics.

A) Job satisfaction

Employees' beliefs in the degree to which they influence their work environment, their competence, the meaningfulness of their jobs, and their perceived autonomy is termed as ________.

A) psychological empowerment

Which of the following does the heredity approach state?

An individual's personality is determined by molecular structure of the genes.

___ refers to evaluative statements or judgments concerning objects, people, or events

Attitude

An example of a process at a group level is ________. A) diversity B) communication C) values D) culture E) emotions

B

Any incompatibility between two or more attitudes or between behavior and attitudes results in ________. A) organizational dissonance B) cognitive dissonance C) attitudinal clarification D) positivity offset E) affective reactance

B

Lillian Stintson works for a global women's rights organization. In the past few months, she has traveled across the globe for the campaign she was working on. In addition, she has been working weekends to meet campaign milestones. She has now decided to take a month's holiday to relax and get a much-needed break. She knows that the organization will understand her need for a long holiday. Which of the following best represents Stintson's feeling? A) low employee engagement B) high perceived organizational support C) low organizational commitment D) low job involvement E) high interest in whistle-blowing

B

Synergy Inc. is a medium-sized logistics company. The management is facing tough times as the workers are dissatisfied and are engaging in a number of deviant workplace behaviors such as stealing and substance abuse during working hours. The management is considering various options to curb these counterproductive behaviors. What would be a better way to deal with such forms of workplace deviance? A) The management should let employees realize their wrongdoing on their own. B) The management should attack the source of the problem, i.e., the dissatisfaction. C) The management must introduce surveillance to ensure smooth flow of work. D) The management must suspend employees who engage in deviant workplace behaviors. E) The management must restrict the activities that adversely affect productivity.

B

Job dissatisfaction is more likely to translate into ________ when employees feel or perceive they have many available alternatives and when employees have high human capital. A) high productivity B) employee engagement C) increased customer satisfaction D) turnover E) organizational citizenship behavior

D

According to Fred Luthans and his associates, managers involved in traditional management activities undertook which of the following tasks? A) motivating B) socializing C) decision making D) training E) politicking

E) politicking

___ refers to basing managerial decisions on the best available scientific proof

Evidence-based management

As compared to observer-ratings surveys, self-reporting surveys are a better predictor of success on the job.

False

Human beings are simple in nature and thus, simple, universal principles explain all kinds of organizational behavior.

False

People with positive core self-evaluations feel that they are powerless over their enviroment

False

360.org, an organization working toward curbing climate change, recently conducted an interview with Jessica for the position of a public relations officer. However, interviewers Brenda and Laura are divided over whether Jessica should be given the job. Brenda believes that Jessica does not have in-depth knowledge about the issue of global warming and its impact. On the other hand, Laura feels that Jessica would be perfect for the job because she has strong interpersonal skills. Which of the following, if true, would weaken Laura's argument?

Gaining the support of corporate giants would comprise a large part of the job

Which of the following best defines organizational behavior?

It involves the study of what people in a company and how it affects the company's performance

____ get things done through other people. They make decisions, allocate resources, and direct the activities of others to attain goals

Managers

Sally Mitchell works as a manager at an environmental organization. She is currently working on a global warming project and decides which tasks related to creating awareness about the issue needs to be done. In addition, she is also deciding which members of her team will work on engaging with the public and which will work on lobbying with the government. She is also assigning people as team members to ensure that tasks are undertaken on time. Which of the following categories of functions is Mitchell undertaking?

Organizing

Which of the following is true about correlation between salary & job satisfaction?

Pay does not play a critical role in job satisfaction when an indv. reaches a level of comfortable living

Which of the following is a difference between sociology and psychology?

Sociology studies people in relation to their social culture whereas psychology focuses on the individual.

Which of the following statements is true regarding technical skills

The ability to apply specialized knowledge or expertise

Which of the following is true regarding contingency variables?

They refer to situational factors that moderate the relationship between two or more variables.

A drawback of self-report surveys is the level of accuracy.

True

Personality assessments have been increasingly used in diverse organizational settings

True

We have thousands of attitudes, but OB focuses on a very limited number that form positive or negative evaluations employees hold about their work environments.

True

When rating themselves, people in individualistic cultures trend toward self-enhancement, while people in collectivist cultures trend toward self-diminishment

True

As compared to high self-monitors, low self-monitors ________.

are less likely to emerge as leaders

The discretionary behavior that is not part of an employee's formal job requirements, and that contributes to the psychological and social environment of the workplace, is called cohesive __ behavior.

citizenship

which dimmensions of the Big 5 model is a measure of reliability?

conscientiousness

Which of the following dimmensions of the Big 5 model indicates a persons ability to withstand stress?

emotional stability

employers with_ , strong identify with and care about the kind of work they do?

high job involvement

When we rank an individual's values in order of their _____, we obtain the person's value system.

intensity

Which of the following is an instrumental value according to Milton Rokeach?

personal discpline

Which of the following statements is true about measuring job satisfaction?

the single global rating system is not very time consuming

Which of the following statements represent the cognitive component of attitude?

this job is not giving me an opportunity to explore my skills

Which of the following terms describes basic convictions that "a specific mode of conduct or end state of existence is personally or socially preferable to an opposite mode of conduct"?

values