Business 10 Motivating Employees
The "Principles of Scientific Management" was written by:
Frederick Taylor
the basis for Management by Objectives developed by Peter Drucker in the 1960s, proposes that setting ambitious, but attainable goals can motivate workers and improve performance.
Goal Setting Theory
To which part of the theories is job enrichment most closely related?
Herzberg's higher-level motivators
extrinstic rewards
something given to you by someone else as recognition of good work
_____ theory states that employees look for fairness in the workplace as compared to others before deciding to perform.
Equity
According to Ouchi's research about the effect of national culture on organizations, Type _____ management relies on individual decision making and achievement.
A
Job enrichment theory is based on the higher level motivators of which theorists?
Abraham Maslow Frederick Herzberg
The study that asked workers to rank a list of job-related factors in order of what motivated them most was a new direction taken by
Frederick Herzberg
Management by Objectives (MBO)
Involves a cycle of discussion, review, and evaluation of objectives among top and middle-level managers, supervisors, and employees.
Job enrichment focuses on enhancing the elements most closely related to Herzberg's ______ or higher level needs as defined in his theory.
Motivators
assumptions made by a Theory Y manager about people.
People like to work. People seek responsibility.
Expectancy Theory
The amount of effort employees exert on a specific task depends on their expectations of the outcome
Job enlargement
a job enrichment strategy that involves combining a series of tasks into one challenging and interesting assignment
Job rotation
a job enrichment strategy that involves moving employees from one job to another
Job enrichment
a motivational strategy that emphasizes motivating the worker through the job itself
low-context culture
believe relationship building distracts from tasks
Employee empowerment cannot be successful without clear and open _____ throughout an organization.
communication
Gen Xers, Millennials, and Gen Z expect change to be the main ____ in their lives
constant
Free-flowing communication and information throughout an organization are the key to successful:
empowerment
In a recent survey, what reason was given by nearly half of the respondents when asked what their reason was for changing jobs?
lack of appreciation
According to Maslow, needs that have already been satisfied no longer provide
motivation
Herzberg studied the relationship between:
motivation and job-related factors
More people leave their jobs for:
opportunities to advance their careers
high-context culture
require relationships and group trust before performance
To use self-managed teams to improve productivity, management must reinvent work by:
respecting workers allowing autonomy developing workers' skills
Time motion studies
studies of which tasks must be performed to complete a job and the time needed to do each task
scientific management
studying workers to find the most efficient ways of doing things and then teaching people those techniques
intrinsic rewards
the personal satisfaction you feel when you perform well and complete goals
Hawthorne Effect
the tendency for people to act differently when they know they are being studied
Maslow's Hierarchy of Needs
theory of motivation based on unmet human needs from basic physiological needs to safety, social, and esteem needs to self-actualization needs.
The principle of motion economy
theory that every job can be broken down into a series of elementary motions
According to McGregor, Theory X managers view employees as:
wishing to avoid responsibility