Business Exam Review (Set 3)

An American businessperson in London was offered a "cuppa" by the company's receptionist. The businessperson did not know that the receptionist was offering a cup of tea. This is an example of a. being uneducated b. business subculture c. a language barrier d. economic differences

language barrier

One reason that businesses use a matrix organization design is to: a. improve employee productivity b. share human resources c. segment areas of expertise d. standardize business tasks

share human resources

Retailing takes place whenever goods are a. offered for sale. b. exchanged for other goods. c. sold to the ultimate consumer. d. sold in a retail establishment.

sold to the ultimate consumer

An important factor that has a significant effect on the general business environment: a. organization, b. geography, c. reputation, d. technology

technology

Which of the following factors has aided the most in creating a global business environment: a. government, b. technology, c. cultural changes, d. exchange rates

technology

When meeting with business people from other countries, it is important to understand social differences, such as bowing, handshaking, and spatial comfort, which are often called: a. non verbal cues b. mixes messages c. language barriers d. human behaviors

non verbal cues

One reason that some U.S. businesses have moved some of their operations to foreign countries is to: a. reduce currency fluctuations b. lower labor costs c. improve domestic relations meet communication standards

lower labor costs

Formal relationships and a distinctive chain of command are characteristics of the _____________ organizational business structure. a. organic, b. mechanistic, c. decentralized, d. imperial

mechanistic

With Rosita's pizza shop, financial analysis is used to: a. develop the best recipes, b. attract customers, c. oversee the baking process, d. obtaining funding for supplies

obtain funding for supplies

A manufacturer is a type of business that: a. does not make use of raw goods b. sells raw goods for their producers c. turns raw goods into use products d. keeps raw goods in their original forms

turns raw goods into useful products

One way in which many businesses demonstrate their social responsibility towards employees is to provide them with: a. free meals b. regular entertainment c. a stress-free atmosphere d. a safe working environment

a safe working environment

A business philanthropic responsibility involves its contributions to: a. scientific research, b. political campaign, c. charity, d. the economy

charity

Which of the following is a factor that would encourage businesses to start a business at a particular location: a. strict government regulations b. easy access to natural resources c. high unemployment rates easy access to competitors products

easy access to natural resources

One internal factor that affects the business environment is: a. industry trends, b. the business cycle, c. management style, d. exchange rates

management style

Which of the following factors affecting the business environment is represented y the businesses's location: a. cultural, b. environmental, c. economic, d. political

environmental

Why should business practice good ethics? a. the government will fine unethical businesses b. the unethical business will go bankrupt c. an ethical business contributes toward business success d. an ethical business makes more money than all its competitors

ethical business contributes toward its own success

A business suddenly moves its operations to a new town, leaving its current employees jobless. Its reason for taking this action, which some consider unethical, might be that the action a. is not illegal b. benefits the community c. is committed by unethical employees d. doesn't hurt anyone

is not illegal

TeJuan's Fishing Shack demonstrates effective information management by: a. hiring fishing experts to explain how to use the goods offered b. removing wasted materials from the process of proving goods to customers c. promoting new fishing equipment in a popular trade magazine d. accessing a list of fishing equipment appropriate for a particular customer

accessing a list of fishing equipment appropriate for a particular customer

Three primary factors that affect the organizational structure of a business include interpersonal relationships, tasks, and a. attrition, b. injunction, c. initiative, d. authority

authority

Businesses that successfully adapt to current market situations often realize that: a. cutting costs is important b. more financing is necessary c. diversification is the key d. change is an opportunity

change is an opportunity

Which of the following factors affects society's basic values and behaviors that influence their buying decisions: a. political, b. economic, c. cultural, d. environmental

cultural

Which of the following is an example of increased financial risk for a company with poor business ethics: a. increased sales, b. increased productivity, c. decreased company value, d. decreased labor costs

decreased company value

Which of the following is a characteristic of the organic organizational business structure: a. centralized authority, b. specialization emphasis, c. delegation emphasis, d. inflexible procedures

delegation emphasis

Companies that operate at the international level should be aware of political factors that affect trade, such as civil unrest or : a. embargoes, b. currency rates, c. business cycles, d. competitors

embargoes

Which of the following demonstrates the interrelationship among primary business activities: a. a business manager becomes vice president, so his/her must adjust to the change b. a business changes its goal so its strategies and tactics change too c. a new product is introduced, so business advertisements must adjust in response d. one business activity changes, so the others must adjust in response

one business activity changes, so the others must adjust in response

Which of the following is an environmental factor the affects the performance of businesses that market products on a global level: a. land formation, b. storage space, c. health coverage, d. political risk

political risk

Franco's Bread Shop is introducing a new type of sandwich bread to the community this week. Which of the following describes the business activity the bread shop is likely involved in: a: Promoting the new bread through advertising b. collecting information on last year bread c. creating a system for storing new bread recipes d. planning for long term results of introducing new breads

promoting the new bread through advertising

One reason why many small businesses develop an organizational design that requires a board of directors is because a board usually:

provides experience that increases the businesses' credibility

Businesses can show their social responsibility by contributing to: a. private causes, b. pollution, c. promotion, d. public interests

public interests

A socially responsible business will attempt to give customers: a. high quality products at high prices b. lower quality products at reduced prices c. the best products at the best prices d. the best products no matter what the cost

the best products at the best prices

Human resources management is demonstrated in which of the following statements: a. the business takes care of the responsibilities associated with having employees b. the business gives its preferred customers a special discount c. the business includes top level managers in long term planning d. the business acts on new information about a competitor

the business takes care of the responsibilities associated with having employees

Which of the following situations would most likely indicate the need to adapt to changes in the business environment: a. the number of your businesses's competitors has decreased b. the supply of materials used in manufacturing a product has decreased c. the demand for your product is stable d. the business has experienced little employee turnover during the past year.

the number of your businesses's competitors has decreased

Which is a true statement about business ethics and the law: a. everything that is illegal is also unethical b. the two are not the same thing, but they do overlap c. everything that is unethical is also illegal d. the two have nothing to do with each other

the two are not the same, but they do overlap

Which of the following is a reason that a U.S. company would decide to offer its products in other countries: a. to expand to new, untapped markets b. to sell obsolete outdated products c. to subsidize developing countries d. to provide jobs to people in other countries

to expand to new, untapped markets