BUSMHR 3200 Practice Exam 2

Which of the following is not one of the key leader behaviors that are part of transformational leadership?

creating an in-group

Humble leaders display all of the following key qualities valued by employees except

low self-awareness

A group member who says ________ is performing a maintenance role.

"Juan, you have been quiet lately. What do you think?"

________ is the conflict-handling style that is passive withdrawal from the problem and active suppression of the issue.

Avoiding

Which of the following are the 3 Cs of team players?

Committed Collaborative Competent

Which of the following tips should be used by employees having a personality conflict with another employee?

Emphasize problem solving and common objectives.

Which of the following statements about incivility is false?

Incivility results from interactions with coworkers, but not from bosses or subordinates.

_________ are the dimensions of situational control in Fiedler's model.

Leader-member relations Task structure Position power

Which of the following interpersonal traits has research shown to have a negative relationship with leadership effectiveness?

Machiavellianism

________ is an alternative dispute resolution technique in which a trained, third-party neutral actively guides disputing parties in exploring innovative solutions to the conflict.

Mediation

The three primary reactions people have to attempts to manage or influence them are

Resistance Compliance Commitment

__________ is based on transferring authority and responsibilities from management to employees.

Structural empowerment

___________ focuses on clarifying employees' role and task requirements and providing followers with positive and negative rewards contingent on performance.

Transactional leadership

The ___________ styles are inappropriate when the issue is important to you.

avoiding and obliging

Core influence tactics (soft / best) include all of the following except

coalition tactics

The use of expert power tends to result in

commitment

Team ________ describes the collection of jobs, personalities, knowledge, skills, abilities, and experience levels of team members.

composition

Forms of trust include all of the following except

constructive

In influence sharing, the manager adopts the _________ style.

consultation

Twenty-first-century leaders face unique challenges to address critical new competencies, which include all of the following except

defining roles

An _______ is the person who promotes greater understanding through examples or exploration of implications for a group.

elaborator

A ________ is a set of expected behaviors for members of the group as a whole.

group role

Which of the following is an organizational function of a group?

implementing complex decisions

Which three roles are especially important to groups?

initiator, orienter, energizer

When a leader is encouraging employees to question the status quo and seek innovative and creative solutions to organizational problems, he or she is engaging in

intellectual stimulation

When a leader is resolving disputes, he or she is engaging in ________ behaviors.

interaction-facilitation

Psychological empowerment occurs when we feel a sense of

meaning

___________ represents an individual's general tendency to think, feel, and behave in ways associated with ethical and unethical behavior.

moral character

In which stage of the group development process are group members asking, "How can I best perform my role?"

performing

________ conflict is defined as interpersonal opposition based on individual dislike or disagreement.

personality

________ teams are assembled to tackle a particular problem, task, or project.

project

One's reputation is an example of ________ power.

referent

The primary purpose of _________ behaviors is to enhance employees' skills and to create positive work relationships among coworkers and between the leader and his or her employees.

relationship-oriented

A person who is indifferent to and ignores another's influence attempt is exhibiting

resistance

A global mind-set is an increasingly valued _________ trait.

task-oriented

A major drawback of _________ is that "winning the debate" may overshadow the issue at hand, leading to a less than desired conclusion.

the dialectic method