BUSMHR 3200 Practice Exam 2
Which of the following is not one of the key leader behaviors that are part of transformational leadership?
creating an in-group
Humble leaders display all of the following key qualities valued by employees except
low self-awareness
A group member who says ________ is performing a maintenance role.
"Juan, you have been quiet lately. What do you think?"
________ is the conflict-handling style that is passive withdrawal from the problem and active suppression of the issue.
Avoiding
Which of the following are the 3 Cs of team players?
Committed Collaborative Competent
Which of the following tips should be used by employees having a personality conflict with another employee?
Emphasize problem solving and common objectives.
Which of the following statements about incivility is false?
Incivility results from interactions with coworkers, but not from bosses or subordinates.
_________ are the dimensions of situational control in Fiedler's model.
Leader-member relations Task structure Position power
Which of the following interpersonal traits has research shown to have a negative relationship with leadership effectiveness?
Machiavellianism
________ is an alternative dispute resolution technique in which a trained, third-party neutral actively guides disputing parties in exploring innovative solutions to the conflict.
Mediation
The three primary reactions people have to attempts to manage or influence them are
Resistance Compliance Commitment
__________ is based on transferring authority and responsibilities from management to employees.
Structural empowerment
___________ focuses on clarifying employees' role and task requirements and providing followers with positive and negative rewards contingent on performance.
Transactional leadership
The ___________ styles are inappropriate when the issue is important to you.
avoiding and obliging
Core influence tactics (soft / best) include all of the following except
coalition tactics
The use of expert power tends to result in
commitment
Team ________ describes the collection of jobs, personalities, knowledge, skills, abilities, and experience levels of team members.
composition
Forms of trust include all of the following except
constructive
In influence sharing, the manager adopts the _________ style.
consultation
Twenty-first-century leaders face unique challenges to address critical new competencies, which include all of the following except
defining roles
An _______ is the person who promotes greater understanding through examples or exploration of implications for a group.
elaborator
A ________ is a set of expected behaviors for members of the group as a whole.
group role
Which of the following is an organizational function of a group?
implementing complex decisions
Which three roles are especially important to groups?
initiator, orienter, energizer
When a leader is encouraging employees to question the status quo and seek innovative and creative solutions to organizational problems, he or she is engaging in
intellectual stimulation
When a leader is resolving disputes, he or she is engaging in ________ behaviors.
interaction-facilitation
Psychological empowerment occurs when we feel a sense of
meaning
___________ represents an individual's general tendency to think, feel, and behave in ways associated with ethical and unethical behavior.
moral character
In which stage of the group development process are group members asking, "How can I best perform my role?"
performing
________ conflict is defined as interpersonal opposition based on individual dislike or disagreement.
personality
________ teams are assembled to tackle a particular problem, task, or project.
project
One's reputation is an example of ________ power.
referent
The primary purpose of _________ behaviors is to enhance employees' skills and to create positive work relationships among coworkers and between the leader and his or her employees.
relationship-oriented
A person who is indifferent to and ignores another's influence attempt is exhibiting
resistance
A global mind-set is an increasingly valued _________ trait.
task-oriented
A major drawback of _________ is that "winning the debate" may overshadow the issue at hand, leading to a less than desired conclusion.
the dialectic method