Capsim Tutorials

B. Production runs increase and teams match hiring to Needed Complement

Recruiting Costs are incurred when A. Automation levels increase B. Production runs increase and teams match hiring to Needed Complement C. workers are assigned to a Second Shift

D. both increase and decrease the Needed Complement

Increasing Training Hours tends to A. increase the Needed Complement B. decrease the Needed Complement C. neither increase nor decrease the Needed Complement D. both increase and decrease the Needed Complement

B. Make a generous offer to the unions to avoid a strike and impose higher labor costs on competitors

Generally speaking, a team with high levels of automation would be inclined to: A. Make a "low ball" offer to the unions in order to further lower costs B. Make a generous offer to the unions to avoid a strike and impose higher labor costs on competitors C. Not be inclined either way, the only thing that matters is inventory levels D. Be generous on only the wage parameters E. None of the above

D. Production levels decrease and / or Automation levels increase

Generally, Separation Costs will be incurred when A. Production levels increase B. Automation Levels increase C. Production Levels decrease D. Production levels decrease and / or Automation levels increase

A. Overtime

Hiring the Needed Complement will always eliminate A. Overtime B. worker layoffs C. a Second Shift D. strikes

A. Andrews

Suppose workers earn $20.00 in the current contract. There are only two teams, Andrews and Baldwin. Labor demands $22.00. Andrews gives its negotiators a range of $20.20 to $22.20. Baldwin gives its negotiators a range of $23.00 to $25.00. Will Labor strike: A. Andrews B. Baldwin C. Both D. Neither

B. False

Teams can eliminate all Recruiting Costs if they wish A. True B. False

C. $2,000,000

According to the S-Shaped curve for TQM, diminishing returns for a single year budget become noticeable at A. $1,000,000 B. $1,500,000 C. $2,000,000

B. decrease the Productivity Index

Assuming the Productivity Index is greater than 100%, adding Overtime will A. increase the Productivity Index B. decrease the Productivity Index

B. a lesser amount than

Each additional advertisement increases customer awareness by _____________the first. A. the same amount as B. a lesser amount than C. a greater amount than

A. $50,000

Each inside salesperson costs. A. $50,000 B. $75,000 C. $60,000 D. $40,000

A. QIT (Quality Initiative Training)

If a company with low automation wanted to invest in a single area that exclusively lowers labor costs, they would select: A. QIT (Quality Initiative Training) B. Concurrent Engineering C. Vendor/JIT (Just in Time [Inventory])

D. Web Media and Direct Mail

In the Promotion Budget Resource, teams can select which of the following media areas. A. Print Media and Television B. Email and Telephone Contact C. Trade and Road Shows D. Web Media and Direct Mail

D. Both A and B

In the Sales Budget Resource, the outside sales force meets with customers face-to-face. The cost of each salesperson includes which of the following? A. Salary and commission B. Travel and Support C. None of the above D. Both A and B

B. reduce the number of workers on Second Shift

Increasing Capacity tends to A. reduce the Needed Complement B. reduce the number of workers on Second Shift C. reduce Overtime

C. one or two shifts

Production runs can be scheduled in A. only one shift B. always two shifts C. one or two shifts D. up to three shifts

A. The Capstone Courier

The TQM report can be accessed from A. The Capstone Courier B. The Decisions menu.

B. select which segment their promotion efforts should be directed towards.

The Target Segment selection lets teams: A. move their products from one location on the Perceptual Map to another B. select which segment their promotion efforts should be directed towards. C. Both A and B

C. cumulative for the previous and all remaining rounds (assuming no additional investment is made)

The exact outcome of TQM efforts appear on the TQM Report, and as bar charts on the TQM spreadsheet. These results are for A. the previous round only B. the upcoming round only C. cumulative for the previous and all remaining rounds (assuming no additional investment is made)

A. Starting January 1st of the year after the negotiation

The new contract that you negotiate with Labor will take affect: A. Starting January 1st of the year after the negotiation B. Starting October 1st of the year after negotiation C. Starting July 1st of the current year D. Starting January 1st of the year the contract is renegotiated E. None of the above

B. Andrews $26.40. Baldwin $26.40.

There are two teams, Andrews and Baldwin. As a result of an earlier labor negotiation, Andrews workers earn $22.00. Baldwin workers earn $24.00. What will Labor demand? A. Andrews $24.00. Baldwin $26.40. B. Andrews $26.40. Baldwin $26.40. C. Andrews $24.20. Baldwin $26.40. D. Andrews $24.00. Baldwin $24.00 E. None of the above.

A. True

True or False. Labor sees all of the opening offers from all of the teams at once. A. True B. False

A. True.

True or False. The maximum length of a strike is 12 weeks. A. True B. False

A. True

True or False: Distributors are a separate Sales channel. A. True B. False

B. False

True or False: Each market segment responds to different types of media (e.g. print, direct mail, etc.) to a varying degree. It follows that each product must be identified with its target segment. Product target segments are identified by their placement on the Perceptual Map. A. True B. False

B. False

True or False: Forecasts are set on the Marketing Budget Detail spreadsheet. A. True B. False

A. True

True or False: The Marketing Budget Detail asks teams to determine budgets by product and segment. A. True B. False

A. Hour

Worker training is entered by the A. Hour B. Dollar

E. Both A and D would be outside the rules. The Negotiation Starting Position can never be less than 80% or more than 150% of the current contract.

In the current contract, the workers wage rate is $20.00. Which of the following negotiation ranges would be outside the rules? A. $15.60 to $16.80 B. $18.00 to $18.00 C. $30.00 to $32.00 D. $30.20 to $32.20 E. Both A and D would be outside the rules.

B. diminishing returns

Investing in the same TQM Initiative round after round will create A. ever increasing returns B. diminishing returns C. the same amount of return

B. decrease Turnover

Management should strive to A. increase Turnover B. decrease Turnover