Ch 1 true & false

true

According to the textbook, 'integration' is one of the four supply chain elements.

true

According to the textbook, a supply chain's end customers are the only true source of income for all supply chain organizations.

false

According to the textbook, environmental and social impacts are considered outside of supply chain management.

false

According to the textbook, rapidly changing communication technology makes the development of global partnerships more difficult than in the past.

false

Effective supply chain management relies on competitive bidding, corporate privacy, and contracts based on short-term performance.

true

ISO9000 is a standardized program for certifying suppliers.

true

Improved quality is one benefit of using a lean production system.

true

Reverse logistics activities include the return of defective and damaged items to the manufacturer, and the recycling of used packaging.

true

The assembly or production of finished products, producing the right amount of product, and ensuring that finished products meet specific quality, cost, and customer service requirements can all be considered elements of operations.

false

The bullwhip effect is the result of companies producing excessive defective products; defective items are whipped back from the end customer toward the manufacturer of the defect.

false

The universally accepted definition of supply chain management is "the management and integration of the parties involved in producing the end items coveted by consumers."

true

according to the textbook, the keys to successful supply chain management include trust and honest, accurate communications between supply chain partners.

false

Successful supply chain integration occurs when supply chain participants realize that the needs and desires of the end item manufacturer dictate the objectives and policies of all the other supply chain participants.

false

Trends in supply chain management include increasing inventory levels and considering the elimination of logistics intensive online retailing.

true

Trends in supply chain management include increasing supply chain responsiveness and considering the negative environmental impacts of supply chains.

false

According to the textbook, third-party logistics providers (3LPs) do not offer assistance with helping products clear customs.

false

According to the textbook, in the 1950's and 1960's, mass production techniques focused on creating supplier partnerships, improving process design and flexibility, and improving product quality.

false

According to the textbook, retail stores are considered the focal firms in modern supply chains.

true

According to the textbook, supply chains include raw material suppliers, intermediate component manufacturers, end-product manufacturers, wholesale distributors, and retailers.

true

Trucking companies, airfreight shipping companies, and information system providers can all be considered service providers to the supply chain.