ch 13 power
a
) ________ is the power to give such things as pay raises, promotion, praise, and interesting projects to subordinates. A) Reward power B) Referent power C) Charismatic power D) Information power
d
A division's ability to control contingencies ________. A) gives the division the power to reward and punish behavior B) means that it is the only division to have this power C) makes the division vital to all other divisions D) allows the division to handle sudden changes
b
A gas company employee who is especially proficient in dealing with state regulators to get results the company needs MOST LIKELY possesses ________. A) coercive power B) expert power C) legitimate power D) referent power
d
A manager can use reward power to influence and control subordinate behavior as long as the rewards are ________. A) scarce B) tangible C) intangible D) valued
ta
A(n) ________ is a group of managers who have similar interests. A) coalition B) organization C) network D) consortium
c
All of the critical operation information at the Daily Pioneer newspaper flows through the layout department. Jeffrey Sines, the head of the layout department, has a lot of power within the organization MOST LIKELY because of the ________. A) irreplaceability of his department B) admiration and respect of his coworkers C) centrality of his department D) expert power he has
c
An attorney in a large law practice is not a very successful lawyer. However, he is able to provide a valuable service to the practice--he understands the relationships that the law firm has developed with clients in a way that nobody else understands them. For example, he reminds his law partners to send out birthday notes to their clients on their birthdays because he knows when they occur. This attorney MOST LIKELY possesses ________. A) expert power B) referent power C) information power D) reward power
b
As division manager for Rebely Research, Inc., Larry Friend's ability to determine which researchers receive the funding to complete their projects is an example of ________. A) information power B) legitimate power C) referent power D) expert power
b
As the chief mechanic at Fly Hi Airlines, Mack Wild's department is the only one that has the necessary skills to repair the airline's critical cockpit electronics. The senior managers all treat Mack with respect and try to avoid criticizing him or his department because they MOST LIKELY see Mack's department as ________. A) charismatic B) irreplaceable C) resourceful D) ascendant
d
Equity and fairness are important when attempting to balance ________. A) reward and legitimate power B) legitimate and information power C) coercive and information power D) reward and coercive power
c
Jim Bosley is a corporate manager for a large corporation. He has the authority to approve projects of the organization's subsidiaries. He knows that his PRIMARY source of power is his ________. A) irreplaceability B) control over contingencies C) control over resources D) referent power
c
Legitimate, reward, and coercive powers become less potent in the presence of ________. A) information power B) referent power C) charismatic power D) expert power
t
Obedience-• The person who makes a request has authority over u. just like compliance. •Conformity- you will behave in a particular way you say or do something as a result of unspoken group pressure, real or imagined. •Compliance- behave in a particular way, say or do something as a result of a direct request from somebody who doenst have authority
b
People who gain power and influence in a group because they are liked, respected, and admired possess ________. A) reward power B) referent power C) expert power D) legitimate power
a
Sources of functional or divisional organizational power do NOT include ________. A) visibility B) centrality C) ability to control contingencies D) ability to control and generate resources
a
When Nike paid tennis star Serena Williams over $60 million to endorse their tennis products, they capitalized on her ________. A) charismatic power B) information power C) legitimate power D) coercive power
a
_______ is how vital or crucial the activities of a function or division are to the operation of the entire organization and the degree to which it is positioned to gain access to important information from other functions. A) Centrality B) Contingency C) Relevance D) Irreplaceability
b
________ is based on the ability to give or withhold punishment. A) Reward power B) Coercive power C) Information power D) Charismatic power
b
________ is characterized by active disagreement over which organizational goals to pursue and how to pursue them. A) Turf warfare B) Political decision making C) Interdepartmental divergence D) Organizational conflict
c
________ is the power to control and use organizational resources to accomplish organizational goals. A) Expert power B) Referent power C) Legitimate power D) Corporate power
b
________ is the ultimate source of individual power in the organization. A) Information power B) Legitimate power C) Referent power D) Expert power
a
________ stems from superior ability or expertise in performing a task. A) Expert power B) Referent power C) Information power D) Charismatic power
c
ally is a waitress at a well-established local restaurant. She works with several other waitresses, each of them of equal status. They do not supervise anyone nor have they been given any authority other than what is required to serve the customers. However, Sally is extremely well liked by patrons, the other waitstaff, and the cooks. Which BEST describes Sally's power within the organization? A) She has no power since she is a waitress and has no authority. B) She has a small amount of negligible power within the organization. C) She holds referent power within the organization. D) She holds expert power within the organization.
t
o Conformity ♣ Obedience • Conformity- you will behave in a particular way you say or do something as a result of unspoken group pressure, real or imagined. • Compliance- behave in a particular way, say or do something as a result of a direct request from somebody who doenst have authority
t
organizational power: power stems from their position in an org. formal legitimate power- power to control and use organizational resources to accomplish org goals reward power- power to give pay raise, promotion, praise, projects coercive- power to give or withhold punishment information power- stems from access to and control over info
t
personal power: power stems personal characteristics like skills, personality . informal expert power- stems from superior ability or expertise referent power- stems from being liked, admired, respected chrismatic power- intense form of referent power stems from individuals personality or physical or other abilities, which induce others to believe and follow that person
t
social exchange theory- power exists bc of resource dependency
t
sources of functional and divisional power legitimate power is the primary source of power in orgs, manager in particular functions or divisions can take advantage of other sources of power to enhance their individual power. A.) ability to control uncertain contingencies= event or problem to plan for, have ppl and resources in place to deal with it if it should arise. marketing having power over manufacturing bc they know the trends of consumers purchases B.) irreplaceability = division gains power when it is irreplaceable, no other function can perfomr its job C.) centrality= how vital or crucial the divisions activities are to the operation of the entire organization. r&developmentdivision has much centrality bc marketing, manufacturing, all need to understand the qualities of a new product to plan their own activites D.)ability to control and generate resources - source of divisonal power and top managers. have abilit to give or withhold rewards. money and funding, to functions
t
types of power- personal and organizational personal- referent, expert, charismatic organizational-legitimate , reward, coercive, information
