CH. 15-16

Sam visits Mexico for a business meeting. At the meeting, Sam addresses the vice president of the firm by his first name rather than using his title. This is considered offensive. In the context of Hofstede's cultural dimensions, this difference in cultures is part of the _____ dimension.

- Power distance

The audit approach to evaluating the effectiveness of HR practices focuses on

- Reviewing the various outcomes of the HR functional area.

Which of the following stages involves identifying an increasing immigrant population in a basic HR strategy process?

- Scanning the external environment

_____ activities of HRM have the lowest strategic value in a firm.

- Transactional

Gaia Inc. is a company based in the United States. It expands its operations and sets up a manufacturing facility in Brazil. In this scenario, Brazil is the _____ country of Gaia.

- Host

Susie has worked for EXL Inc., which has its headquarters in New York. Her boss, Donald, sent her to a foreign subsidiary in Shanghai. There she became friends with Hui (Beijing local), Chao (Shanghai local) and Raj (also transferred from a subsidiary in Bombay), but soon she was informed that her new friend, Chao is sent to the headquarters in New York in few days. Chao is a(n)

- Inpatriate

_____ are described as foreign nationals transferred to work at the parent company.

- Inpatriates

RapidFlow Systems is a Mexican company with operations across different states. After a few years, the company extends its operations to Canada and opens a facility there. As a result of this expansion, RapidFlow Systems has become a(n) _____ company.

- International

When a company expands from having one facility in another country to having a number of facilities in different countries, it is transforming from a(n) _____.

- International company to a multinational company

Which of the following is true of the audit approach?

- It typically collects key indicators and customer satisfaction measures.

Raulena, an HR manager at Dock Inc., has been promoted as the chief human resource officer (CHRO). When she engages in discussions on the performance of members of the executive leadership team, she is playing the role of a _____.

- Liaison to the board

The practice of companies having other companies provide services is known as

- Outsourcing

MarchTech Corp. is a software company that has its headquarters in Japan. The company has operations in France and India. Japan is the _____ of MarchTech.

- Parent country

The individualism-collectivism dimension primarily describes

- The strength of the relationships between the members of a society

The cost-benefit analysis approach that estimates the financial impact of employee behavior such as absenteeism is called _____.

- Utility analysis

For an HRM function to become truly strategic in its orientation, it must

- Adopt a customer-oriented approach.

Which of the following approaches focuses on determining whether the introduction of a program or practice has the intended effect?

- Analytic approach

Which of the following HRM activities adds the lowest strategic value to a firm?

- Benefits administration

Trayvon, an HR personnel at Wood Inc., is a functional specialist dealing with compensation. He also works as a consultant in the development of systems and processes to be used at Wood. If Wood follows the recent generic structure of HRM function, Trayvon is likely to be part of a _____.

- Center of expertise

Which of the following is true of how human capital affects foreign investment in a country?

- Countries that invest in education are likely to attract direct foreign investment

______ refers to an individual's ability to adapt across cultures through sensing the different cues regarding appropriate behavior across cultural settings or in multicultural settings.

- Cultural intelligence (CQ)

Lucas, an HR executive, is responsible for the transactional HRM activities at Coldstore Inc. If he is the sole HR person handling transactional HR activities, which of the following is most likely his responsibility?

- Employee services

Susie has worked for EXL Inc., which has its headquarters in New York. Her boss, Donald, sent her to a foreign subsidiary in Shanghai. There she became friends with Hui (Beijing local), Chao (Shanghai local) and Raj (also transferred from a subsidiary in Bombay), but soon she was informed that her new friend, Chao is sent to the headquarters in New York in few days. Susie is a(n)

- Expatriate

Which of the following represents a traditional structure of HRM function?

- Functional directors reporting to the VP of HRM

_______ are parent-company nationals who are sent to work at a foreign subsidiary.

- Expatriates