Ch. 36 Quiz

Which agency handles junk fax complaints? FCC FTC AIG FSLIC

FCC; It is the FCC (Federal Communications Commission) that is in charge of handling junk fax complaints.

A managing broker may be protected from their broker's violation of the Do Not Call Act if he or she has implemented Training on Do not Call procedures A written policy on Do not call procedures Provided a policy manual for the office Both a and b

Both a and b

Agent Jim wants to send out an email to all the local real estate agents to inform them about an open house he is holding. What must he do to be in compliance with the CAN-SPAM Act? Jim must give the agents a way to opt out of any future email messages. He must be sure to include the entire mailing address of the home he is hosting. Jim must be sure his name and phone number are prominently displayed in the email. He cannot give any indication of the listing price of the home in the email.

Jim must give the agents a way to opt out of any future email messages.; Jim must include an opt-out button or instruction for email recipients so that they will not receive any future unwanted emails.

Which statement about the Junk Fax Prevention Act is TRUE? Licensees must check the national registry before sending a fax. Licensees can only send faxes to existing clients. This act applies only to managing brokers, not their employees. Licensees are exempt from this act when sending open house notices.

Licensees can only send faxes to existing clients; Under the Junk Fax Prevention Act, licensees can only send faxes to existing clients.

Which of the following groups are exempt from the Telephone Consumer Protection Act? All new phone users after March 2008 Hospitals Tax-exempt nonprofits Out of state lottery businesses

Tax-exempt nonprofits; Tax-exempt nonprofits are exempt from this act such as certain charity groups.

Which of the following is a rule of the federal Do-Not-Call List? Every state must have its own list. Only telemarketers are bound by this law. Consumers must update their information on the registry at least every two years. The law prohibits unsolicited phone calls to any consumer telephone number listed on the registry.

The law prohibits unsolicited phone calls to any consumer telephone number listed on the registry.