CH 4

A job task is an observable unit of work with a beginning and an end.

True

Desirable criteria are those that may enhance the new hire's job performance, but are not essential to adequate job performance.

True

Which of the following types of workers would most value the reward of having different tasks to do every day?

Workers who are seeking skill development

Which of the following are advantages of using structured questionnaires for job analysis?

speed and low cost

In a deductive job analysis, the job duties and sometimes even the work tasks have already been determined.

true

The job analysis technique that identifies behaviors that lead to extremely effective or extremely ineffective job performance is ________.

Critical incidents method

The balance between the intrinsic and extrinsic rewards an employee receives by working for a particular employer in return for their job performance is the _____

Employee value proposition.

A job duty is an observable unit of work with a beginning and an end.

False

Analyzing the requirements of a job as it exists today is a future-oriented job analysis.

False

Alex and Jane are the best economists that FlexMoney Inc., a consulting firm, has. However, FlexMoney is in urgent need to hire more economists and Alex and Jane are told to come up with all the criteria that they think will influence the ability to succeed in this field. This should give the higher management a good idea of the nature of the job and the kind of people they should be looking to hire. Which job analysis method is being used by FlexMoney?

Job Elements method

General Stores Inc., a chain of retail stores short-listed four candidates for the two vacant positions of store manager. They were particularly keen on Mark Evans, who had an excellent background and impressive interpersonal skills. To lure Mark in, they offered him an extremely lucrative package that he was unlikely to get anywhere else. They also hired Doug Pyers for the other vacancy, although Mark got a better deal than Doug. In spite of this, General Stores was unable to retain Mark for more than a few months. Which of the following, if true, could explain this apparent discrepancy?

he company did not accurately gauge Mark's need for intrinsic rewards.

Which of the following is a disadvantage of using the task inventory job analysis method?

inability to distinguish superior from average workers

formal group or cluster of tasks is a ________.

job

A systematic process of identifying and describing the important aspects of a job and the characteristic a worker needs to perform the job well is a ________

job analysis

A job task is a(n)________

observable unit of work with a beginning and an end