Ch. 8 - 11 Exam -MGT 363

_____ involves collecting information about users' activities, analyzing data to identify patterns and trends, and understanding how these trends link to business goals and outcomes.

Big Data

Which of the following is not a common content area for onboarding programs? Compliance Clarifying Culture Compensation

Compensation

Which of the following is not a benefit of MOOCs? Completion rates are high. They are low cost, accessible, and cover a wide range of topics. Learning happens through engaging short lectures combined with interaction with the course material, other students, and the instructor. They emphasize applying knowledge and skills using role plays, cases, and projects.

Completion rates are high

All of the following are examples of RID strategies except _____. combining different steps of the design process such as analyses and evaluation conducting separate analyses of training needs and learning outcomes developing instruction around job aides using shortcuts, such as existing records for needs assessment

Conducting separate analyses of training needs and learning outcomes

Which of the following is true of early retirement programs? They should be an integral part of a strategy to lay off employees. Eligibility is usually based on age and years of service. These programs should be informal. These programs are often involuntary.

Eligibility is usually based on age and years of service.

In the _____ stage, individuals are largely concerned with achieving more responsibility and financial success.

Establishment

_____ are used as a support tool that employees refer to when they have problems or decisions that they feel exceed their current knowledge and skills.

Expert systems

Job experiences that are seen as negative stressors challenge employees and stimulate learning.

False

T/F: A major reason that companies adopt a learning management system (LMS) is to decentralize management of learning activities.

False

T/F: A protean career is defined by a series of upward career transitions.

False

T/F: Career patterns involving movement across specializations and disciplines are becoming less prevalent.

False

T/F: Cloud computing permits employees to access formal training programs only from a specific educational institution.

False

T/F: Copyrights protect the ideas that materials contain.

False

T/F: Development plans for employees who have low potential and low performance development focus on finding the employees challenging new job experiences.

False

T/F: Distance learning features a one-way communication for training.

False

T/F: Employee transfers necessarily increase job responsibilities and compensation.

False

T/F: In most circumstances, organizations are not required to pay employees for attending training.

False

T/F: In rapid instructional design (RID), the resources that are devoted to design and delivery of instruction cannot be reallocated.

False

T/F: In reverse mentoring programs, peers mentor each other in skills they do not know.

False

T/F: Individuals must wait until the age of 65 to begin receiving social security benefits.

False

T/F: It is important for companies to place more emphasis on developing potential expatriates' technical skills than on preparing them to work in other cultures

False

T/F: It is important for companies to place more emphasis on developing potential expatriates' technical skills than on preparing them to work in other cultures.

False

T/F: Job experiences that are seen as negative stressors challenge employees and stimulate learning.

False

T/F: Mentoring cannot occur between mentors and protégés from different organizations

False

T/F: One of the most significant benefits of adaptive training is easily matching customizations to learners' specific needs.

False

T/F: Only employees contribute funds to life-long learning accounts.

False

T/F: Performance appraisal discussions are more long-term than development discussions.

False

T/F: Repatriation is the process of preparing individuals for expatriate assignments.

False

T/F: Sector partnerships are designed to help individuals recycle their careers

False

T/F: The Age Discrimination in Employment Act (ADEA) provides protection for all individuals based on age.

False

T/F: The key defining characteristic of a flipped classroom is that control over the content of lectures is "flipped" from the instructor to student.

False

The establishment stage of an employee's career involves _____.

Finding employment, achieving more responsibility, and financial success

Which of the following is not an exercise typically found in assessment centers? Leadership group discussion Interviewing skills training Role play In-basket exercises

Interviewing skills training

_____ refers to having two employees divide the hours, responsibilities, and benefits of a full-time.

Job Sharing

Which of the following statements is not true regarding learning management systems (LMSs)? LMSs provide training administration, development tools, and online training. LMSs are moving from tracking training to a broader focus on talent management. LMSs can include performance evaluations that can be used to identify skill gaps. LMSs are a key component of augmented reality.

LMSs are a key component of augmented reality.

Which of the following is a trend in the delivery of training? Managers demanding longer courses Managers demanding that training courses include excessive expert content Managers reducing the number of on-the-job training opportunities Managers being asked to act as coaches to supplement training

Managers being asked to act as coaches to supplement training

A _____refers to software tools that enable communication in short bursts of text, links, and multimedia through stand-alone applications or through online communities

Microblog

Which of the following technology-based training methods has a relatively low development cost?

Mobile Learning

Which of the following technology-based training methods provides the least opportunity for learner-instructor interaction?

Mobile Learning

Which of the following technology-based training methods has a relatively low development cost?

Mobile learning

The _____ is a personality assessment tool used for team building and leadership development that identifies employees' preferences for energy, information gathering, and decision making.

Myers-Briggs Type Inventory

Which of the following statements is true of technology's influence on training and learning? New technologies have increased the administrative costs associated with delivering training. New training technologies will totally replace face-to-face instruction. New technologies give employees access to and control of their own learning through relationships and collaborations with others. New technologies have made training less lifelike.

New technologies give employees access to and control of their own learning through relationships and collaborations with others.

Which of the following statements is true of technology's influence on training and learning? New technologies have increased the administrative costs associated with delivering training. New training technologies will totally replace face-to-face instruction. New technologies give employees access to and control of their own learning through relationships and collaborations with others. New technologies have made training less lifelike.

New technologies give employees access to and control of their own learning through relationships and collaborations with others.

_____ refers to the process of helping new hires adjust to social and performance aspects of their new jobs.

Onboarding

_____ involves employees transitioning from full-time employment to full-time retirement by working part-time.

Phased Retirement

In the _____ stage of the career management process, employees receive information on how the company evaluates their skills and where they fit into the company's plans.

Reality Check

_____ prepares expatriates for their return to the parent company and home country. Repatriation Immigration Emigration Inpatriation

Repatriation

_____ refers to directly translating an instructor-led, face-to-face training program to an online format.

Repurposing

Which of the following makes a socialization program ineffective? Including information on technical aspects of the job Introducing the employee to company-related rules and regulations Restricting interactions between new hires and current employees Tracking employee progress at different points up to one year

Restricting interactions between new hires and current employees

Which of the following relates to employees making a transition into life without work?

Retirement

Which of the following relates to employees making a transition into life without work? Retirement Retrenchment Retreatment Recycling

Retirement

_____ grant(s) a temporary leave of absence from the company.

Sabbaticals

The _____ Act is designed to assist states in building school-to-work systems that prepare students for high-skill, high-wage jobs or for future education.

School-to-Work Opportunities

_____ refers to the learner's involvement with the training material and assessing their progress toward learning.

Self-regulation

Which of the following is a disadvantage of online learning? Some trainees may not be motivated to learn through technology. Online learning is ineffective for training that emphasizes cognitive outcomes. Online learning fails to link learners to other content, experts, and peers. Updating online learning is extremely difficult.

Some trainees may not be motivated to learn through technology

Which of the following is not measured by the Myers-Briggs Type Inventory (MBTI)? Extraversion v. introversion Stability v. neuroticism Thinking v. feeling Sensing v. intuition

Stability v. Neuroticism

In the nine-box grid, high-potential and high performing employees who should be developed for leadership positions in the company are termed _____. core employees star performers strong contributors subject experts

Star performers

Which of the following statements is most true regarding dual career paths? They were designed to enhance work-life balance for working families. They were designed to help chart future employment prospects for individual contributors. They were designed to primarily meet the needs of Millennials. There were designed to help with early retirement.

They were designed to help chart future employment prospects for individual contributors

Which of the following statements is true about the differences between training and development? Training is future-oriented, while development focuses more on present issues. Training focuses on preparing employees for current jobs, but development prepares them for other positions. Use of work experiences is greater in training than it is in development. Employee participation in training is voluntary, but participation in development is mandatory.

Training focuses on preparing employees for current jobs, but development prepares them for other positions.

T/F: Both the NEO Personality Inventory and the DISC measure conscientiousness.

True

T/F: Cloud computing gives companies and employees access to information through smart phones and tablets.

True

T/F: Expatriates and their families are likely to experience high levels of stress when they return from foreign assignments.

True

T/F: In distance learning, trainees do not have control over the content and speed of learning.

True

T/F: In online training, an instructor can provide detailed feedback.

True

T/F: Job hopping is prevalent in high-technology industries.

True

T/F: The flipped classroom reverses the traditional learning arrangement by delivering instructional content online outside of the classroom and moves activities, including those that may have traditionally been considered homework, into the classroom.

True

T/F: Through sector partnerships, workforce skill needs can be met faster than if individual employers worked alone.

True

T/F: Training support technologies assist in transfer of training by providing employees with information not covered in training.

True

T/F: Transfers and downward moves are opportunities to develop skills that could help employees achieve long-term success with a company.

True

The _____ Act makes it easier for veterans to find employment when they return from service.

Uniformed Services Employment and Reemployment

_____ is a computer-based technology that provides trainees with a three-dimensional learning experience.

Virtual Reality

_____ is a computer-based technology that provides trainees with a three-dimensional learning experience.

Virtual reality

The cornerstone of the _____ system is One-Stop service delivery, which unifies numerous training, education, and employment programs into a single, customer-friendly system in each community.

Workforce Investment

Job enlargement refers to the process of _____.

adding challenges or new responsibilities to an employee's current job

Which of the following is not a common limitation of 360-degree feedback?

informality of the process

In a virtual lab type of simulation, trainees _____.

interact with a computer representation of the job for which they are being trained

Social network analysis _____.

is a mapping tool that can be used to reduce costs and improve communications within an organization

An employee's protean career _____.

is based on the feeling of pride that comes from achieving life goals

Sending employees on international assignments is an example of the _____ approach to employee development.

job experience

The core employees in the nine-box grid are those with _____.

moderate potential and solid performance

The use of social media as a learning tool will be ineffective in a company that _____.

requires centralized decision making

In comparison to classroom delivery, blended learning has increased _____.

self-directedness among employees

Legal action against a company is not warranted when _____. employees incur injuries during training conducted by the company employees incur injuries or damages in training conducted by a vendor or consultant the company uses small amounts of copyrighted material as per the fair use doctrine decisions about training and development opportunities are made on the basis of age

the company uses small amounts of copyrighted material as per the fair use doctrine

In upward feedback, managers' behaviors or skills are evaluated by _____.

their subordinates

An expatriate is an employee _____.

who works in a country other than his or her country of origin.