Ch.2 Diversity in Organizations

_____ may be defined as an individual's current capacity to perform the various tasks in a job.

Ability

_____ is a dimension of intellectual ability which involves using logic to assess the implications of an argument.

Deductive reasoning

_____ diversity refers to attribute that is less easy to observe initially but that can be inferred after direct experience.

Deep-level

_____ diversity refers to diversity with respect to attributes that are less easy to observe initially but that can be inferred after more direct experience.

Deep-level

Demographics mostly reflect deep-level rather than surface-level diversity

False

Diversity management refers to being unbiased by overlooking the differences between individuals in an organization.

False

Industries like health care and education tend to use few older workers.

False

Number aptitude is the ability to retain and recall past experience- eg. Salesperson remembering the name of customers.

False

Older people are more likely to quit and change jobs than younger employees.

False

The less complex a job in terms of information-processing demands, the more general intelligence and verbal abilities are necessary to perform successfully.

False

There is a strong correlation between intelligence and job satisfaction.

False

Two colleagues who bond over similarities of growing up in a French-speaking locality can be said to have deep-level similarities rather than surface-level similarities.

False

Which of the following refers to a kind of discrimination that refers to overt threats or bullying directed at members of specific groups of employees?

Intimidation

Which of the following is true with respect to surface-level diversity?

It refers to differences in easily perceived characters, i.e gender and race.

_____ is a dimension of intellectual ability which refers to the ability to do speedy and accurate arithmetic.

Number aptitude

Which of the following is the most likely reason why employers should employ older workers?

Older workers have extensive work experience.

The management at Climate Action Development needs to recruit campaign managers for its Renewable Energy Project. They are looking for candidates who are assertive, extroverted, and who can tackle challenges head-on. Which of the following deep-level characteristics should they focus on to best help them recruit the right candidate for the job?

Personality

_____ differences between people represent deep-level diversity.

Personality

_____ may be referred to as the capacity to undertake tasks that demand stamina, and strength.

Physical abilities

_____ refers to the biological heritage people use to identify themselves.

Race

_____ diversity refers to diversity in observable attributes such as race, ethnicity, sex, and age.

Surface-level

A method of enhancing workforce diversity is to target recruiting messages to specific demographic groups who are underrepresented in the workforce.

True

A positive diversity climate in an organization refers to an environment of inclusiveness and acceptance of diversity.

True

A positive diversity climate in an organization refers to an environment of inclusiveness and an acceptance of diversity

True

An individual's overall abilities are comprised of intellectual abilities and physical abilities.

True

Diversity management makes everyone more aware of and sensitive to the needs and difference of others.

True

Effective diversity management involves eliminating unfair discrimination.

True

Effective diversity programs teach managers about the legal framework for equal employment opportunity and encourage fair treatment of all people.

True

Employees tend to favor colleagues of their own race in performance evaluations, promotion decisions, pay raises.

True

Inductive reasoning is the ability to identify a logical sequence in a problem and then solve the problem.

True

Intellectual abilities are abilities needed to perform mental activities - thinking, reasoning, and problem-solving.

True

Members or racial and ethnic minorities report higher levels of discrimination in the workforce.

True

Refusal to recognize individual differences is harmful to organizations and employees.

True

Religious discrimination claims have been a growing source of discrimination claims in the USA and many other countries

True

Tenure and job satisfaction are positively related.

True

_____ is a dimension of intellectual ability which refers to the ability to understand what is read or heard and the relationship of words to each other.

Verbal comprehension

Differences in _____ indicated surface-level diversity.

ethnicity

Women being assigned marginal job roles that do not lead to promotion is an example of the ________ form of discrimination.

exclusion

An employee who may be made fun of because he is an Arab-American is being subjected to _____, a kind of discrimination in work environments.

mockery and insults

A difference in ________ would indicate deep-level diversity.

values