Ch.2 Diversity in Organizations
_____ may be defined as an individual's current capacity to perform the various tasks in a job.
Ability
_____ is a dimension of intellectual ability which involves using logic to assess the implications of an argument.
Deductive reasoning
_____ diversity refers to attribute that is less easy to observe initially but that can be inferred after direct experience.
Deep-level
_____ diversity refers to diversity with respect to attributes that are less easy to observe initially but that can be inferred after more direct experience.
Deep-level
Demographics mostly reflect deep-level rather than surface-level diversity
False
Diversity management refers to being unbiased by overlooking the differences between individuals in an organization.
False
Industries like health care and education tend to use few older workers.
False
Number aptitude is the ability to retain and recall past experience- eg. Salesperson remembering the name of customers.
False
Older people are more likely to quit and change jobs than younger employees.
False
The less complex a job in terms of information-processing demands, the more general intelligence and verbal abilities are necessary to perform successfully.
False
There is a strong correlation between intelligence and job satisfaction.
False
Two colleagues who bond over similarities of growing up in a French-speaking locality can be said to have deep-level similarities rather than surface-level similarities.
False
Which of the following refers to a kind of discrimination that refers to overt threats or bullying directed at members of specific groups of employees?
Intimidation
Which of the following is true with respect to surface-level diversity?
It refers to differences in easily perceived characters, i.e gender and race.
_____ is a dimension of intellectual ability which refers to the ability to do speedy and accurate arithmetic.
Number aptitude
Which of the following is the most likely reason why employers should employ older workers?
Older workers have extensive work experience.
The management at Climate Action Development needs to recruit campaign managers for its Renewable Energy Project. They are looking for candidates who are assertive, extroverted, and who can tackle challenges head-on. Which of the following deep-level characteristics should they focus on to best help them recruit the right candidate for the job?
Personality
_____ differences between people represent deep-level diversity.
Personality
_____ may be referred to as the capacity to undertake tasks that demand stamina, and strength.
Physical abilities
_____ refers to the biological heritage people use to identify themselves.
Race
_____ diversity refers to diversity in observable attributes such as race, ethnicity, sex, and age.
Surface-level
A method of enhancing workforce diversity is to target recruiting messages to specific demographic groups who are underrepresented in the workforce.
True
A positive diversity climate in an organization refers to an environment of inclusiveness and acceptance of diversity.
True
A positive diversity climate in an organization refers to an environment of inclusiveness and an acceptance of diversity
True
An individual's overall abilities are comprised of intellectual abilities and physical abilities.
True
Diversity management makes everyone more aware of and sensitive to the needs and difference of others.
True
Effective diversity management involves eliminating unfair discrimination.
True
Effective diversity programs teach managers about the legal framework for equal employment opportunity and encourage fair treatment of all people.
True
Employees tend to favor colleagues of their own race in performance evaluations, promotion decisions, pay raises.
True
Inductive reasoning is the ability to identify a logical sequence in a problem and then solve the problem.
True
Intellectual abilities are abilities needed to perform mental activities - thinking, reasoning, and problem-solving.
True
Members or racial and ethnic minorities report higher levels of discrimination in the workforce.
True
Refusal to recognize individual differences is harmful to organizations and employees.
True
Religious discrimination claims have been a growing source of discrimination claims in the USA and many other countries
True
Tenure and job satisfaction are positively related.
True
_____ is a dimension of intellectual ability which refers to the ability to understand what is read or heard and the relationship of words to each other.
Verbal comprehension
Differences in _____ indicated surface-level diversity.
ethnicity
Women being assigned marginal job roles that do not lead to promotion is an example of the ________ form of discrimination.
exclusion
An employee who may be made fun of because he is an Arab-American is being subjected to _____, a kind of discrimination in work environments.
mockery and insults
A difference in ________ would indicate deep-level diversity.
values