Ch2 HRM

acquisition

A chemical company buying a medical equipment manufacturing company is an example of a(n) _____.

self-service.

A system in which employees have online access to information about HR issues and go online to enroll themselves in programs and provide feedback through surveys is termed as:

business intelligence system

A(n) _____ provides insight into business trends and patterns and helps businesses improve decisions.

Humane

As a method of downsizing, early-retirement programs have been shown to be:

Reengineering

Avion textiles, a cloth manufacturing company implements a new technology in their production process to improve the speed at which the cloth is produced. To make effective use of this technology, the company decides to train its employees regarding the new technology. They also make changes in the quality check and sales teams to maintain the costs at profitable levels and deliver good quality products. This reformation in all the critical processes of the company to make them efficient is known as _____.

Expatriates

Employees who take assignments in other countries are called _____.

qualified technical workers are scarce in the United States.

Employers' support for immigration to the United States can be attributed to the fact that:

on-call worker

Henry is a human resource consultant who runs and operates his own business from his home. He is often hired by businesses to present one- or two-day workshops on various topics within his field of expertise. Henry is a(n):

consolidation

If two firms in one industry join to hold a greater share of the industry, it will be referred to as a(n) _____.

self-employed individuals with multiple clients

Independent contractors are:

encouraging career development for women and minorities.

Managing cultural diversity involves:

independent contractor

Martin is a financial analyst who is not employed directly by any company. He works for multiple clients based on their requirements. Martin is a(n) _____.

moving operations from the country where a company is headquartered to a country where pay rates are lower but the necessary skills are available.

Offshoring is defined as:

maintaining compliance with labor laws.

Present day managers expect the HR professionals to use their knowledge of business and human resources to support the company's strategy by:

Cloud computing

Scott's Services is a company which hosts a software that helps in data processing. They process the payroll, performance, and other details required by a company and make the results available online. Which of the following technologies is being used by the company to do the computing tasks for other companies?

virtual teams.

Teams that rely heavily on communications technology such as videoconferences, e-mail, and cell phones to keep in touch and coordinate activities are referred to as:

are less valuable in their performance

The HRM function during downsizing is to terminate the workers who:

an intranet

The confidentiality of the HR information can be maintained by setting up e-HRM on _____, a network that uses Internet tools but limits access to authorized users in the organization.

service occupations

The growth in e-commerce and information economy has led to an increase in the demand for employees in:

outsourcing

The practice of having another company provide services is known as _____.

psychological contract

The relationship between employer and employee can be thought of in terms of a(n) _____, a description of what an employee expects to contribute in an employment relationship and what the employer will provide the employee in exchange for those contributions. Unlike a written sales contract, this is not formally put into words.

individuals who are actively seeking employment.

The term external labor market refers to the:

assigning work to a group of employees with various skills who interact to assemble a product.

The term teamwork essentially refers to:

alternative work arrangements.

The use of independent contractors, on-call workers, temporary workers, and contract company workers, collectively constitute:

offshoring

When large U.S. software companies like IBM and Microsoft open facilities in India to take advantage of the highly skilled labor available there at lower pay rates, they are engaging in:

Shared service centers

Which of the following can be used to consolidate different HR functions into a single location, eliminate redundancy, and reduce administrative costs?

Developing conflict resolution skills among employees

Which of the following is a challenge for HRM during mergers?

Employee empowerment in decision making

Which of the following is a trend that is seen in present day high-performance work systems?

Encouraging employees and customers to provide inputs on improving quality of the products and deciding on the costs

Which of the following is in compliance with the core values of total quality management?

Low cost of labor in foreign countries

Which of the following is the reason why more organizations are looking overseas to hire talented people?

Whites

Which of the following racial groups forms the majority of the U.S. labor force?

Interpersonal skills

Which of the following skills are more actively sought by U.S. employers today?

Despite a small increase in the number of young workers, the overall workforce will be aging.

Which of the following statements about the composition of the U.S. labor force during the next decade is true?

All the people willing and able to work

Which of the following statements best explains the term "labor force"?

Total quality management

Which of the following terms describes a company wide effort to continuously improve the way people, machines, and systems accomplish work?

Registered nurses

Who among the following can be regarded as knowledge workers?

Contract company workers

_____ are employed directly by a company for a specific time, specified in a formal agreement between the company and the workers.

Electronic human resource management

_____ refer(s) to the processing and transmission of digitized HR information using computer networking and the Internet.

Employee engagement

_____ refers to full involvement in one's work and commitment to one's job and company.

Job hopping

_____ refers to the intentional practice of changing jobs frequently.