Chapter 1

The piracy rate is nearly 80 percent across which continent?

Africa

The goodwill that is created by which of the following can make it easier for corporations to conduct their business?

CSR activities

Which of the following identifies the concept that an organization should act ethically by taking accountability for the impact of its actions on the environment, the community, and the welfare of its employees?

Corporate social responsibility

Which of the following steps in the decision-making process gathers and analyzes facts and also identifies stakeholders affected by the decision?

Develop problem statement

Which of the following is the most critical step in the decision-making process?

Development of a problem statement

Standards or codes of behavior expected of an individual by a group (nation, organization, profession) to which an individual belongs is known as which of the following?

Ethics

Which of the following statements best describes a reason why organizations pursue corporate social responsibility (CSR) goals and promote a work environment in which employees are encouraged to act ethically when making business decisions?

To gain the goodwill of the community

In the case of United States v. New York Central & Hudson River Railroad Co., the U.S. Supreme Court established that:

an employer can be held responsible for the acts of its employees even if the employees act in a manner contrary to their employer's directions.

In a for-profit organization, the primary objective of which of the following is to oversee the organization's business activities and management for the benefit of shareholders, employees, customers, suppliers, and the community?

board of directors

A statement that highlights an organization's key ethical issues and identifies the overarching values and principles that are important to the organization and its decision making is known as which of the following?

code of ethics

Which of the following helps ensure that employees abide by the law, follow necessary regulations, and behave in an ethical manner?

code of ethics

Which of the following positions provides an organization with vision and leadership in the area of business conduct?

corporate ethics officer

During which step of the decision-making process should one be extremely careful not to make assumptions about the situation?

develop problem statement

A code of ethics cannot gain company-wide acceptance unless it is fully endorsed by the organization's leadership and developed with which of the following?

employee participation

Companies that develop and maintain strong employee relations:

enjoy lower turnover rates.

A set of beliefs about right and wrong behavior within a society is known as which of the following?

ethics

In which step of the decision-making process should the decision makers consider laws, guidelines, policies, and principles that might apply to the decision?

evaluate and choose alternative

A discrepancy between employee's own values and an organization's actions:

fosters poor performance.

Based on a 2013 National Business Ethics Survey, the percentage of employees who said they reported misconduct in the workplace when they saw it is characterized by which of the following statements?

increased from 2011 to 2013

To extend to all people the same respect and consideration that you expect from them is considered which of the following character traits?

integrity

A well-implemented ethics and compliance program and a strong ethical culture can lead to:

less pressure on employees to misbehave.

One's personal beliefs about right and wrong are known as which of the following?

morals

A clear, concise statement of an issue that needs to be addressed is known as which of the following?

problem statement

Which of the following activies describes when an organization reviews how well it is meeting its ethical and social responsibility goals, and communicates its new goals for the upcoming year?

social audit

Someone who stands to gain or lose, depending on how a situation is resolved is known as which of the following?

stakeholder

In the decision-making process of implementing the decision, what plan must be defined to explain to people how they will move from the old way of doing things to the new way?

tansition

A rapid increase in the appointment of corporate ethics officers typically follows:

the revelation of a major business scandal

In an environment where employees are encouraged to do "whatever it takes" to get the job done, employees may feel pressure to act in which of the following ways?

unethically

What term is used to describe a habit of unacceptable behavior?

vice

Which of the following terms best describes a habit that inclines people to do what is acceptable?

virtue