Chapter 1

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Managing information systems in a modern organization is challenging because:

Both of the following are correct: The systems are very expensive to acquire, operate, and maintain; and the systems are critical to the organization's operations.

One of the big advantages of being an informed user and consumer of IT is that it enables you to anticipate future innovations and their potential applications.

False

Process and procedures are important but not critical to the effective use of computer-based information systems.

False

Which of the following is a negative societal effect associated with the increased use of information technology?

IT can place employees on constant call.

What are 2 IT components in CBIS?

Software and Database

The ________ coordinates and manages new systems development projects.

applications development manager

While information systems, such as transaction processing systems, generate more information for managers to process, other information systems such as ________ help them analyze this information to make better-informed decisions.

business intelligence applications

Telepresence systems can help make ________ a more popular choice for small and medium enterprises.

global outsourcing

IT affects middle managers by______.

increasing their productivity

The IS function has become ________ strategic within organizations, so a growing number of CIOs are coming from _________.

increasingly; other business units

The ________ is the highest-ranking IS manager and is responsible for all strategic planning in the organization.

CIO

Which of the following is an IT job within an organization?

CIO Network Manager System Analyst Program Manager

TPS

Transaction Processing System

An App (Application) is a computer program designed to support a specific task?

True

One impact of IT will be to decrease the numbers of managers employed in organizations.

True

Over the years, The MIS function has changed to a partnership between the MIS department and the end users?

True


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