Chapter 1 - Hardware Support A+

An Ethernet port has a connector called an RJ-45 to connect to a network cable. True False

True

What statement about an FRU is true? -they are not necessary for the computer's operation -all types can be easily disposed of in any trash can -it's easily repaired by a support technician -a support technician should know how to replace one

a support technician should know how to replace one

What is the most common pointing device on laptops? a touch pad a mouse a touch screen a trackball

a touch pad

In a cellular network, each cell is controlled by a tower. What are these towers called? cell controllers cell hubs base controllers base stations

base stations

Programs and data that are stored on a motherboard are referred to by what term? firmware package blob instruction set

firmware

Law enforcement agencies sometimes use what type of data to reconstruct a person's travels? accelerometer tethering geotracking geospotting

geotracking

What component is most likely to be installed in a PC, is considered primary storage, and typically stores the operating system, as well as its applications? floppy drive tape drive hard disk drive optical drive

hard disk drive

Which statement is NOT true regarding motherboards? also called a system board has a CPU socket has a heat sink on the PCIe slots has slots for DIMMs

has a heat sink on the PCIe slots

What general-purpose tool can measure characteristics of electricity in a variety of devices? loopback plug POST card multimeter cable tester

multimeter

The two services that Windows must provide for an ExpressCard are: daemon service socket service card service hardware service

socket service card service

What is the name for the type of flash memory that is used by mobile devices to store their apps and data? SC card solid state device MicroFlash card hard drive

solid state device

What are two different ways by which a laptop could utilize the cellular network connection of a mobile device? proxy store and forward tethering hotspot

tethering hotspot

The PCIe connectors on an ATX Version 2.2 power supply come in what two different configurations, depending on the version of PCI express involved? 4-pin 6-pin 8-pin 10-pin

6-pin 8-pin

What two different types of firmware may be used on motherboards? BIOS CEFI UEFI CMOS

BIOS UEFI

What type of port is sometimes used by routers for management and configuration purposes? DB9 port LPT port PS/2 port eSATA port

DB9 port

What acronym is another name for static electricity, which can damage chips and destroy motherboards? LCD ESD EMI CRT

ESD

What tool can help discover and report computer errors and conflicts that occur when you first turn on a computer and before the operating system is launched? POST card ROM module BIOS memory CMOS firmware

POST card

What is the component that usually has a dual-voltage selector switch and has cables that connect to the motherboard and drives called? HDD PSU DIMM PCIe

PSU

Functions that used to be provided by expansion cards are more often found as onboard ports today. True False

True

If you have a PCI Express Version 2 video card, how many pins will the power connector have if the card requires extra power? 4 2 5 8

8

A DVI port transmits a video signal and is also called a DB-15 port. True False

False

How many pins are in the power supply connector that is typically used on most motherboards today? 20-pin 8-pin 24-pin 15-pin

24-pin

How many pins are used in a parallel port, also known as an LPT port? 9 15 25 40

25

What are the two most common form factors used today for computer cases, power supplies, and motherboards? AT ATX ATC mATX

ATX mATX

A micro-ATX motherboard will fit into a case that follows what minimum standard? ATX 1.0 ATX 1.5 ATX 2.0 ATX 2.1

ATX 2.1

A tower case conserves space since it can double as a monitor stand. True False

False

Hard drives have three connections for cables: one for reading data, one for writing data, and one for power. True False

False

What type of port transmits both digital audio and digital video with a single connector? S-Video DVI HDMI VGA

HDMI

What connector has 4 pins, is used for older IDE drives and some SATA drives, and can provide +5 V and +12 V power outputs? SATA connector Berg connector Molex connector PCIe connector

Molex connector

What audio port connects to an external home theater audio system, providing digital audio output? S/PDIF FireWire Thunderbolt eSATA

S/PDIF