chapter 1 (midterm) operations management
Which of the following functions is responsible for the actual movement of goods and services across organizations?
Logistics
Why is operations management a more encompassing term than production management?
Reders to service as well as manufacturing function
Invenotry decisions involve
what to order, tracking flow, and managing finished goods
Approximately what percentage of American workforce works in service industries?
80%
Which of the following statements is incorrect
HR is typical responsible for assuring the quality of products and producing and delivering
Supply chain management includes all of the following except
advertising
Operations decisions concerning the type of precess selescted are often made in conjuction with which of these functions
all of the above
Supply chain management includes the integration of
all of the above
The major responsibilities of operations management functions include all of the following except
capability
A comprehensive decision making framework for operations includes:
consideration of other organizational functions
Common inputs to the operations transformation process include all of the following except:
conversion process
The productive process approach
most provide feedback for control of process inputs and technology
There are 3 primary functions that exist in most business organizations are
operations, marketing finance
A company using a team of people from marketing, HR, and operations to develop a new service is
practicing cross-functional decision making
When a company upgrades its assembly line, this best represents what type of decision
process
The 5 major decision responsibilities or operations management are
process, capacity, quality, supply chain, inventory
The 5 decision areas in operations management are
process, quality, capacity, inventory, and supply chain
When a company employs statistical tools to reduce the likelihood of product recall, this best represents what type of decisions
quality
Which of the following is not a new challence facing operations
quality teams
Which one of the following would not generally be classified under the heading of input in a university system
research
Which of the following would not be an output of an airline flight operation
seat assignment
The focus of supply chain decisions is
sourcing and logistics
Capacity decisions include
staffing/scheduling
The supply chain extends from
supplier to customer
When a company develops a report card for evaluating its supplies, this best represents what type of decision?
supply chain