Chapter 1 Quiz - MGMT 3240

Which of the following is an example of ethical misconduct related to compensation?

Accepting personal gifts from vendors

In the context of HR functions, which of the following falls under the equal employment opportunity function?

Affirmative action

Which of the following is the focus of performance management?

Assessing how well employees are doing their jobs

Green Company expects its HR department to make strategic contributions to the company. In which of the following ways can the HR department make strategic contributions?

By leading site selection efforts for new facilities

Rodman Company, a gadget manufacturer, wants to measure the productivity of its human resources. Which of the following methods should the company use?

Consider its unit labor cost

Which of the following HR competencies enables HR to function as a judge of information?

Critical evaluation

Michael works in the HR department of a food processing company. He oversees HR functions related to employee and labor relations. Which of the following is most likely a part of Michael's duties?

Developing a policy to address employee rights

Which of the following questions should employers ask themselves when dealing with ethical dilemmas?

Does the behavior or result meet all applicable laws, regulations, and government codes?

Which of the following statements is true of an HR ethics program?

Employees are more motivated to behave ethically when HR develops programs that encourage ethics.

Which of the following statements is NOT true regarding the history and evolution of human resource management (HRM)?

HR departments became concerned with the legal implications of social legislation in the 1940s and 1950s.

Maria is responsible for performing a variety of HR activities. Maria is most likely an:

HR generalist.

In the context of HR functions, which of the following does NOT fall under the strategy and planning function?

HR policies

Which of the following is true of new graduates in America?

Health sciences graduates are in short supply relative to the demand for them.

Which of the following statements regarding ethical issues for global companies is NOT true?

Many global firms have established guidelines and policies for all situations that can arise in global environments.

_____ consists of the shared values and beliefs that give members of an organization meaning and provide them with rules for behavior.

Organizational culture

Which of the following occupations is expected to experience the greatest growth by 2026?

Solar photovoltaic installers

Which of the following is an example of ethical misconduct related to employee relations?

Stealing organizational assets and supplies

Which of the following statements is true of the strategic role of human resources?

Successful retention and talent management strategies developed by the HR department of an organization contribute significantly to the organization's bottom line.

Megan works in the HR department of a bottling company. Her role entails performing job analyses for all the positions in the company and identifying the skills required to succeed in those positions. Which of the following HR functions is Megan most likely handling at the company?

Talent acquisition

Which of the following statements is true of technology and the administrative role of HR?

Technology has changed the way employment applications are received.

Which of the following HR roles has traditionally been the dominant role?

The administrative role

Line managers usually do the recruiting, selecting, and orienting in a small business. Which of the following is most likely to be a result of this?

The amount of time line managers have available to focus on their regular jobs reduces.

Which of the following statements is true of the fastest growing jobs?

The fastest growing numbers of jobs require either a low or a significant level of education.

Which of the following is often referred to as a brain drain?

The significant number of experienced employees retiring in the near future

Which of the following statements is true about skills shortages?

They are leading to increased compensation to attract good employees.

Which of the following statements is true of employees who belong to Generation Z?

They are most likely to prefer a job that offers student loan repayment benefits.

Which of the following statements is true of software as a service (SaaS) agreements?

They enable firms to rent software packages from vendors instead of buying licenses.

Which of the following statements is true of the HR departments of organizations?

To be useful, the HR department must remain closely connected to the operating management of the organization.

Which of the following is one of the primary reasons for outsourcing HR functions?

To save money on HR staffing

The Global Remuneration Professional (GRP) certification is offered by the:

WorldatWork Association.

The WorldatWork Association offers a number of certifications that emphasize:

compensation and benefits.

Without the HR advocate role, all of the following would increase EXCEPT:

conflicts with operating managers about managing employees.

HR departments have often been viewed negatively in relation to:

dealing with government regulations.

Company downsizings have resulted in decreased:

employee loyalty..

Aster works in a grocery store as a stock clerk. One of her duties is to stock the product shelves. Her manager refuses to provide a stepladder for her to reach the higher shelves. The manager expects her to use a chair to reach the shelves, which is unsafe. In this scenario, the behavior of Aster's manager is an example of ethical misconduct associated with _____.

employee relations

The HR department of a company can help develop an ethical culture by:

encouraging open discussion when ethical issues emerge.

In the context of HR functions, diversity falls under the _____ function of HR.

equal employment opportunity

In the context of organizational assets, a bond is an example of a(n) _____.

financial asset

The administrative role of the HR department of a firm involves:

focusing on clerical information.

Two major shifts driving the transformation of the administrative role of HR are:

greater use of technology and outsourcing.

The professional expertise of an individual constitutes a(n) _____ for his or her organization.

human asset

The _____ of an organization are the glue that holds all the other parts together to achieve results.

human assets

The HR department of Bestfit Footwear is conducting interviews for a senior marketing position. It is looking for a candidate who has been working in the footwear industry for at least 15 years. The skills and experience that the hired candidate will bring to the job will become a part of the _____ of the company.

human capital

The collective value of the capabilities, knowledge, skills, life experiences, and motivation of an organization's workforce is known as:

human capital.

In the context of the types of organizational assets, a patent is a(n) _____ of an organization.

intellectual property asset

All of the following fall under the talent management function of HR EXCEPT:

job analysis.

Millennials value jobs that:

offer retirement investment options.

The Society for Human Resource Management (SHRM) certification can be earned at two levels, _____.

one that focuses on executive competencies and another that focuses on entry, middle, and senior competencies.

All of the following statements regarding organizational culture are true EXCEPT:

organizational culture is relatively fluid and changes over time.

In the context of the major ways to increase employee productivity, _____ involves eliminating layers of management.

organizational restructuring

In the context of HR functions, total rewards refer to:

pay, incentives, and benefits.

The term _____ refers to a measure of the quantity and quality of work done, considering the cost of the resources used.

productivity

Rachel, an HR executive at a law firm, is known for her good business acumen. This means that she most likely:

provides inputs that support the business strategies of the firm.

In the context of the major ways to increase employee productivity, _____ involves making changes to the way jobs get done by altering how job-related tasks are structured and coordinated.

redesigning work

The _____ function of HR includes a focus on employee health and wellness.

risk management and worker protection

The _____ function of HR includes disaster and recovery planning.

risk management and worker protection

In their operational and employee advocate role, HR professionals _____.

serve as company morale officers.

Juan recently joined a marketing company. The HR manager of the company conducted a background check of Juan's parents and his wife without obtaining Juan's permission. This inappropriate background investigation is an example of ethical misconduct associated with _____.

staffing and equal employment

The HR department at Adams Inc. is working with the top management to change the organizational culture. By doing this, the HR department is playing a(n) _____.

strategic role

All of the following programs are used by companies to encourage ethical behavior EXCEPT:

systems for public reporting of ethical misconduct.

The aim of _____ is to provide a sufficient supply of qualified individuals to fill jobs in an organization.

talent acquisition

Manuel is an upper-level manager at an insurance firm. He is expected to have a broad understanding of the different complex areas of HR management. Manuel is most likely:

the Chief Human Resources Officer of the firm.

In an organization, _____ decides when to conduct a job analysis.

the HR department

The National Labor Relations Board has advanced a number of complaints about corporate social networking policies on the grounds that they violate:

workers' right to engage in conversations about the workplace.

For HR generalists, the largest professional organization is the:

Society for Human Resource Management (SHRM).

Millennials are expected to represent _____ of the workforce by the year 2025.

75 percent

Small businesses usually find that they would benefit from designating someone to specialize in HR practices once they have grown to having _____ employees.

80 to 100

Which of the following is NOT an example of strategic contributions by the HR department during a merger?

Ensuring compliance with equal employment opportunity laws

Which of the following is true of organizational ethics?

Ethical lapses are common and can erode corporate culture.

Which of the following statements is true of HR functions in organizations?

Every leader in an organization of any size is also an HR manager.

which of the following statements is true of the fastest growing jobs?

Every leader in an organization of any size is also an HR manager.

The Professional in Human Resources (PHR) and the Senior Professional in Human Resources (SPHR) certifications are sponsored by the:

Human Resource Certification Institute (HRCI).

Which of the following would NOT fall under the purview of a modern-day HR department?

Providing specific, task-oriented, on-the-job training to assembly line workers

Which of the following HR competencies helps build networks that support the firm?

Relationship management

Which of the following is a concern regarding the use of social media by employers?

Social media might be used to screen job candidates.

The _____ has given HR management in some organizations the reputation of being paper-pushers who primarily fill out forms and tell managers and employees what cannot be done, usually because of some policy or problem from the past.

administrative role