Chapter 11 MGT 3400
The rational model of decision making explains how managers actually make decisions.
FALSE
Evidence should never be used to make a decision, only to inform or support one.
False
In the anchoring bias, the decision maker tends to assess the likelihood of an event based on impressions of similar events.
False
The sources of creative behaviors are both personal and environmental factors.
False
Which of the following is not a symptom of groupthink?
overestimation of opponents
The last step in Bagley's decision tree is, "Does the proposed action maximize shareholder value?"
False
The degree to which people focus on either task and technical concerns or people and social concerns when making decisions is known as their analytical preference.
FALSE
The making of new mental connections regarding the creative task or problem at hand is represented in the stage of the creative performance process.
Idea generation
Which of the following is one of the assumptions underlying nonrational models of decision making?
Rational decision making is a struggle.
Intuition is represented by two distinct processes—one automatic, involuntary, and mostly effortless; and the other being controlled, voluntary, and effortful.
TRUE
Often, decision makers select the most readily available ideas or solutions. Therefore, they are advised to evaluate a broader set of alternatives.
True
The sources of creative behaviors are both person and situation factors.
True
To reduce groupthink, someone should be given the role of devil's advocate.
True
In groupthink, the illusion of unanimity is likely to
cause groups to interpret silence as assent.
Grace takes a broad perspective to problem solving and likes to consider many options and future possibilities. She has a long-term perspective and relies heavily on intuition and discussions with others, and is good at finding creative solutions to problems. Grace has a(n) style.
conceptual
Which of the following is not an advantage of group decision making?
less pressure to conform
In the ________ bias, a decision maker subconsciously decides something even before investigating, and then seeks information that supports the decision.
confirmation
In making a decision,
evidence forms the basis of the decision.
Managers use _______ in three different ways: to make a decision, to inform a decision, and to support a decision.
evidence or data
Individuals who are behavioral in decision-making style
have a tendency to avoid conflict.
Creativity involves only tacit, never explicit knowledge.
True