Chapter 11 MGT 3400

The rational model of decision making explains how managers actually make decisions.

FALSE

Evidence should never be used to make a decision, only to inform or support one.

False

In the anchoring bias, the decision maker tends to assess the likelihood of an event based on impressions of similar events.

False

The sources of creative behaviors are both personal and environmental factors.

False

Which of the following is not a symptom of groupthink?

overestimation of opponents

The last step in Bagley's decision tree is, "Does the proposed action maximize shareholder value?"

False

The degree to which people focus on either task and technical concerns or people and social concerns when making decisions is known as their analytical preference.

FALSE

The making of new mental connections regarding the creative task or problem at hand is represented in the stage of the creative performance process.

Idea generation

Which of the following is one of the assumptions underlying nonrational models of decision making?

Rational decision making is a struggle.

Intuition is represented by two distinct processes—one automatic, involuntary, and mostly effortless; and the other being controlled, voluntary, and effortful.

TRUE

Often, decision makers select the most readily available ideas or solutions. Therefore, they are advised to evaluate a broader set of alternatives.

True

The sources of creative behaviors are both person and situation factors.

True

To reduce groupthink, someone should be given the role of devil's advocate.

True

In groupthink, the illusion of unanimity is likely to

cause groups to interpret silence as assent.

Grace takes a broad perspective to problem solving and likes to consider many options and future possibilities. She has a long-term perspective and relies heavily on intuition and discussions with others, and is good at finding creative solutions to problems. Grace has a(n) style.

conceptual

Which of the following is not an advantage of group decision making?

less pressure to conform

In the ________ bias, a decision maker subconsciously decides something even before investigating, and then seeks information that supports the decision.

confirmation

In making a decision,

evidence forms the basis of the decision.

Managers use _______ in three different ways: to make a decision, to inform a decision, and to support a decision.

evidence or data

Individuals who are behavioral in decision-making style

have a tendency to avoid conflict.

Creativity involves only tacit, never explicit knowledge.

True