Chapter 14 Quiz - Relationships in the Workplace

Today, Menelik works for a technology company. Previously, he had a government job that had a formal organizational culture. When he started working for the tech company, he used written memos and e-mails for all of his workplace communication, but he was met with resistance from coworkers who prefer face-to-face communication. What component of organizational culture does Menelik find challenging?

NOT: workplace values

A significant problem with curtailing workplace bullying is that coworkers often do not believe victims.

True

The primary interpersonal dynamic present in mixed-status relationships is power.

True

Advocacy is based on

all of the options are correct

Sexual harassment can include

all of the options are correct

Victims of sexual harassment are more likely than others to

all of the options are correct

Which of the following is true of workplace romances?

all of the options are correct

Your supervisor is known for seeking input from her subordinates and putting such suggestions to use. She often asks you, "How do you think we should handle this problem?" What element of a supportive climate is your supervisor demonstrating?

collaboration

In your office are several copyeditors who are not only your professional peers but also your friends. You share both professional and personal information with them, and sometimes you eat lunch with them. What type of peer relationship do you have with them?

collegial

If you prefer workplace relationships with people who are equally comfortable talking about both work and personal issues, what type of peer relationship is your preference?

collegial or blended

Ron is the chair of the English department at your local college. He is well liked by administrators, faculty, and students. He really seems to listen and understand when approached about academic or personal concerns. What element of a supportive workplace climate is Ron exhibiting?

empathy

Some high-tech companies have adopted an informal climate in which power and status differences are minimized and in which all layers of the organization have equal access to one another. What characteristic are these organizations demonstrating?

equality

Anika is your supervisor. Although she is very demanding, you appreciate the fact that she is open to your suggestions or questions about work policies. In fact, she readily seeks input, applies it, and acknowledges the source of the idea. Anika is demonstrating what characteristic of a supportive climate?

flexibility

A supportive climate includes all of the following EXCEPT

hierarchy

Which of the following forms of sexual harassment occurs most frequently in the workplace?

hostile climate harassment

Professional peers are those

in the organization who hold similar status

You work in the internal public relations department at a large manufacturing facility. However, you have a working relationship with peers who handle external relations, with whom you only discuss business. What type of peer relationship do you have with them?

information

Which of the following is NOT recommended as an effective method for maintaining a workplace romance?

limiting personal communication to e-mail

Which of the following is NOT a strategy that can be used to foster a supportive workplace climate?

maintaining professional detachment with other workers

Which of the following is NOT a principle of competent downward communication?

sharing personal information irrelevant to the workplace

Which of the following is true of sexual harassment?

the definition includes harmful communication

Wei works at a large law firm with offices scattered across the United States. Her husband David just received a job offer in another state. She has appealed to her boss for a job transfer to that state. What form of communication is she using?

upward communication

You work for an IT company whose primary client is a very large bank. You provide technical support, but most of your work is done over the Internet and through telephone conferences. What type of peer relationship do you have with bank employees?

virtual

At Brea's new job, she dressed formally to match her coworkers. However, on Fridays her peers dressed casually. What component of organizational culture does this switch reflect?

workplace artifacts

Which of the following is NOT true of cyberslacking?

your employer cannot track your keystrokes if you sign into your personal e-mail