CHAPTER 15 QUIZ | BAMG 350

__________ innovation creates a new functionality by assembling existing parts in new ways

SYSTEMS

In a __________ culture, employee values and behaviors are consistent with the organization's values, and the culture is resistant to change

STRONG POSITIVE

__________ conflict management norms resolve conflict openly

ACTIVE

__________ conflict management norms resolve conflict in a cooperative manner

AGREEABLE

Which of the following is NOT a common theme of organizational culture?

ALL ARE COMMON THEMES (BEING CASUAL OR FORMAL, INNOVATION, ETHICS, AND COLLABORATION)

The profile of an entrepreneur typically includes all of the following EXCEPT

AN APPRECIATION FOR THE STATUS QUO

An _________ is a physical manifestation of an organization's culture

ARTIFACT

Evading open discussion of the conflict issue is most common within __________ conflict cultures

AVOIDANT

__________ conflict cultures strive to preserve order and control and/or to maintain harmony and interpersonal relationships

AVOIDANT

Southwest Airlines has __________ conflict culture

COLLABORATIVE

The most common means of developing innovation in the traditional organization is through

CORPORATE RESEARCH

A centralized, heavily edited, and filtered intranet reflects a culture in which information flows __________ freely, and employee contributions are less valued

LESS

__________ conflict management norms resolve conflict in a competitive manner

DISAGREEABLE

Intranets that are rarely updated can reflect a culture that

DOES NOT VALUE EMPLOYEE CONTRIBUTIONS, HAS POOR INTERNAL COMMUNICATION, HAS POOR ATTENTION TO DETAIL

In __________ conflict cultures, open confrontations are accepted, as are heated arguments and threats

DOMINATING

__________ values and norms are exhibited by employees based on their observations of what actually goes on in the organization

ENACTED

__________ values and norms are the preferred values and norms explicitly stated by the organization

ESPOUSED

Incremental innovations

FORCE ORGANIZATIONS TO CONTINUOUSLY IMPROVE THEIR PRODUCTS

An organization's assumptions are implicit and ________ resistant to change

HIGHLY

Research suggests that organization culture is understood and communicated through the use of

STORIES AND SYMBOLS

Which of the following types of innovation do other innovations often rely on?

INCREMENTAL

Which of the following types of innovation is the most common?

INCREMENTAL

__________ is the process of creating and doing new things that are introduced into the marketplace as products, processes, or services

INNOVATION

Intrapreneurship...(Focus on the relationship with the organization)

IS ENTREPRENEURIAL ACTIVITY THAT TAKES PLACES WITHIN THE ORGANIZATION

Organization culture resists change for all of the following reasons EXCEPT

IT CHANGES SO FREQUENTLY THAT EMPLOYEES BEGIN TO RESIST FURTHER CHANGE

__________ is a system of shared values, norms, and assumptions that guides organization members' attitudes and behaviors

ORGANIZATIONAL CULTURE

Rather than dealing openly with conflict, __________ conflict cultures resist conflict with tactics such as withholding information or withdrawing from contact with coworkers

PASSIVE-AGGRESSIVE

The silent treatment is most common within __________ conflict cultures

PASSIVE-AGGRESSIVE

The Internet was an example of which of the following kinds of innovation?

RADICAL

Which of the following types of innovation is the least common?

RADICAL

__________ innovation is a major breakthrough that changes or creates whole industries

RADICAL

A conflict culture is a

SET OF SHARED NORMS FOR MANAGING CONFLICT

__________ is the process through which children learn to become adults in a society

SOCIALIZATION

The values that make up organization culture are usually

TAKEN FOR GRANTED

If the culture new employees observe contradicts with the culture formally stated in corporate pamphlets, the new employees will come to accept

THE ACTUAL CULTURE VALUES RATHER THAN THOSE FORMALLY ESPOUSED (STATED)

Which of the following is NOT characteristic of strong cultures?

THEY USUALLY REDUCE ORGANIZATIONAL PERFORMANCE

If a top manager works in a company with performance-reducing values, what action is recommended?

TRY TO CHANGE THE CULTURE

In a __________ culture, employee values and behaviors are consistent with the organization's values, and the culture is receptive to change

WEAK POSITIVE

Organizational culture helps people in an organization understand

WHICH ACTIONS ARE CONSIDERED ACCEPTABLE AND WHICH ARE UNACCEPTABLE

In complex societies, the socialization process takes many

YEARS