CHAPTER 15 QUIZ | BAMG 350
__________ innovation creates a new functionality by assembling existing parts in new ways
SYSTEMS
In a __________ culture, employee values and behaviors are consistent with the organization's values, and the culture is resistant to change
STRONG POSITIVE
__________ conflict management norms resolve conflict openly
ACTIVE
__________ conflict management norms resolve conflict in a cooperative manner
AGREEABLE
Which of the following is NOT a common theme of organizational culture?
ALL ARE COMMON THEMES (BEING CASUAL OR FORMAL, INNOVATION, ETHICS, AND COLLABORATION)
The profile of an entrepreneur typically includes all of the following EXCEPT
AN APPRECIATION FOR THE STATUS QUO
An _________ is a physical manifestation of an organization's culture
ARTIFACT
Evading open discussion of the conflict issue is most common within __________ conflict cultures
AVOIDANT
__________ conflict cultures strive to preserve order and control and/or to maintain harmony and interpersonal relationships
AVOIDANT
Southwest Airlines has __________ conflict culture
COLLABORATIVE
The most common means of developing innovation in the traditional organization is through
CORPORATE RESEARCH
A centralized, heavily edited, and filtered intranet reflects a culture in which information flows __________ freely, and employee contributions are less valued
LESS
__________ conflict management norms resolve conflict in a competitive manner
DISAGREEABLE
Intranets that are rarely updated can reflect a culture that
DOES NOT VALUE EMPLOYEE CONTRIBUTIONS, HAS POOR INTERNAL COMMUNICATION, HAS POOR ATTENTION TO DETAIL
In __________ conflict cultures, open confrontations are accepted, as are heated arguments and threats
DOMINATING
__________ values and norms are exhibited by employees based on their observations of what actually goes on in the organization
ENACTED
__________ values and norms are the preferred values and norms explicitly stated by the organization
ESPOUSED
Incremental innovations
FORCE ORGANIZATIONS TO CONTINUOUSLY IMPROVE THEIR PRODUCTS
An organization's assumptions are implicit and ________ resistant to change
HIGHLY
Research suggests that organization culture is understood and communicated through the use of
STORIES AND SYMBOLS
Which of the following types of innovation do other innovations often rely on?
INCREMENTAL
Which of the following types of innovation is the most common?
INCREMENTAL
__________ is the process of creating and doing new things that are introduced into the marketplace as products, processes, or services
INNOVATION
Intrapreneurship...(Focus on the relationship with the organization)
IS ENTREPRENEURIAL ACTIVITY THAT TAKES PLACES WITHIN THE ORGANIZATION
Organization culture resists change for all of the following reasons EXCEPT
IT CHANGES SO FREQUENTLY THAT EMPLOYEES BEGIN TO RESIST FURTHER CHANGE
__________ is a system of shared values, norms, and assumptions that guides organization members' attitudes and behaviors
ORGANIZATIONAL CULTURE
Rather than dealing openly with conflict, __________ conflict cultures resist conflict with tactics such as withholding information or withdrawing from contact with coworkers
PASSIVE-AGGRESSIVE
The silent treatment is most common within __________ conflict cultures
PASSIVE-AGGRESSIVE
The Internet was an example of which of the following kinds of innovation?
RADICAL
Which of the following types of innovation is the least common?
RADICAL
__________ innovation is a major breakthrough that changes or creates whole industries
RADICAL
A conflict culture is a
SET OF SHARED NORMS FOR MANAGING CONFLICT
__________ is the process through which children learn to become adults in a society
SOCIALIZATION
The values that make up organization culture are usually
TAKEN FOR GRANTED
If the culture new employees observe contradicts with the culture formally stated in corporate pamphlets, the new employees will come to accept
THE ACTUAL CULTURE VALUES RATHER THAN THOSE FORMALLY ESPOUSED (STATED)
Which of the following is NOT characteristic of strong cultures?
THEY USUALLY REDUCE ORGANIZATIONAL PERFORMANCE
If a top manager works in a company with performance-reducing values, what action is recommended?
TRY TO CHANGE THE CULTURE
In a __________ culture, employee values and behaviors are consistent with the organization's values, and the culture is receptive to change
WEAK POSITIVE
Organizational culture helps people in an organization understand
WHICH ACTIONS ARE CONSIDERED ACCEPTABLE AND WHICH ARE UNACCEPTABLE
In complex societies, the socialization process takes many
YEARS