Chapter 2 management part 1
__________ ___________: the harnessing of organizational members selves to their work roles. Where people employ and express themselves physically, cognitively and emotionally during role performance
Employee Engagement
What contributes to employee engagement ? (3 things)
Organization level factors , person factors and environmental characteristics
Employees can better determine if they are spending time in a meaningful way by using the model to determine if values are consistent with goals
Schwartz's value theory
The model organizes values by showing the patterns of conflict and congruity among them. In general, adjacent values like self-direction and universalism are positively related, whereas values that are farther apart (like self-direction and power) are less strongly related.
Schwartz's value theory
________: represent global beliefs that influence behavior across all situations, personal ___________ relate only to behavior directed toward specific objects, persons or situations
Values,attitudes
The ______ component of an attiude contains the feelings or emotions one has about a given object or situation
affective
____ _____: the degree to which a person has a favorable or unfavorable evaluation or appraisal of the behavior in question
attitude toward the behavior
The ______ component refers to how one intends or expects to act toward someone or somthing
behavioral
the ______ component of a attitude reflects the beliefs or ideas one has about an object or situation
believe
______ _____________: represents the psychological discomfort a person experiences when simultaneously holding two or more conflicting cognitions
cognitive dissonance
___________ depends on the quality of an employee's psychological contracts
commitment
organizational commitment leads to _____ _____ and _____ _____
continued employment and greater motivation
_______ monitor employees perception of fairness and interact with them so they feel fairly treated
equity
____ _____: essentially reflects the extent to which an individual likes his or her job. Is an affective or emotional response toward various facets ones jobs
job satisfaction
_____ ______: understand and meet employees need
need fulfillment
________ _________: the extent to which an individual identifies with an organization and commits to its goals
organizational commitment
____ _____ _____: the perceived ease or difficulty of performing the behavior assumed to reflect past experience and anticipated obstacles
perceived behavioral control
______ ________ __________: reflects the extent to which employees believe that the organization values their contributions and genuinely cares about their well being
perceived organizational support
Need fulfillment, met expectations, value attainment, equity, disposition/genetic components all make up the five .....
predominant models of job satisfaction
_______ ______: represent an individual's perception about terms and conditions of a reciprocal exchange between him or herself and another party
psychological contracts
values are relatively ______
stable
______ ______: a social factor representing the perceived social pressure for or against the behavior
subjective norm
______ _____: structure the job and its rewards to match employee values
value attainment
Abstract ideals that guide one's thinking and behavior across all situations are
values
_________ represent our feelings or opinions about people places and objects and range from positive to negative
attitudes
what are the 3 components of attitudes?
Affective, cognitive, behavioral