Chapter 2 management part 1

__________ ___________: the harnessing of organizational members selves to their work roles. Where people employ and express themselves physically, cognitively and emotionally during role performance

Employee Engagement

What contributes to employee engagement ? (3 things)

Organization level factors , person factors and environmental characteristics

Employees can better determine if they are spending time in a meaningful way by using the model to determine if values are consistent with goals

Schwartz's value theory

The model organizes values by showing the patterns of conflict and congruity among them. In general, adjacent values like self-direction and universalism are positively related, whereas values that are farther apart (like self-direction and power) are less strongly related.

Schwartz's value theory

________: represent global beliefs that influence behavior across all situations, personal ___________ relate only to behavior directed toward specific objects, persons or situations

Values,attitudes

The ______ component of an attiude contains the feelings or emotions one has about a given object or situation

affective

____ _____: the degree to which a person has a favorable or unfavorable evaluation or appraisal of the behavior in question

attitude toward the behavior

The ______ component refers to how one intends or expects to act toward someone or somthing

behavioral

the ______ component of a attitude reflects the beliefs or ideas one has about an object or situation

believe

______ _____________: represents the psychological discomfort a person experiences when simultaneously holding two or more conflicting cognitions

cognitive dissonance

___________ depends on the quality of an employee's psychological contracts

commitment

organizational commitment leads to _____ _____ and _____ _____

continued employment and greater motivation

_______ monitor employees perception of fairness and interact with them so they feel fairly treated

equity

____ _____: essentially reflects the extent to which an individual likes his or her job. Is an affective or emotional response toward various facets ones jobs

job satisfaction

_____ ______: understand and meet employees need

need fulfillment

________ _________: the extent to which an individual identifies with an organization and commits to its goals

organizational commitment

____ _____ _____: the perceived ease or difficulty of performing the behavior assumed to reflect past experience and anticipated obstacles

perceived behavioral control

______ ________ __________: reflects the extent to which employees believe that the organization values their contributions and genuinely cares about their well being

perceived organizational support

Need fulfillment, met expectations, value attainment, equity, disposition/genetic components all make up the five .....

predominant models of job satisfaction

_______ ______: represent an individual's perception about terms and conditions of a reciprocal exchange between him or herself and another party

psychological contracts

values are relatively ______

stable

______ ______: a social factor representing the perceived social pressure for or against the behavior

subjective norm

______ _____: structure the job and its rewards to match employee values

value attainment

Abstract ideals that guide one's thinking and behavior across all situations are

values

_________ represent our feelings or opinions about people places and objects and range from positive to negative

attitudes

what are the 3 components of attitudes?

Affective, cognitive, behavioral