Chapter 2 Quizzes

_____ refers to a set of shared assumptions, values, and behaviors that characterize the functioning of an organization. A. Chain of command B. Line of control C. Organizational culture D. Organizational structure

C. organizational culture

Grey's Infotech sells customized hardware and software solutions for businesses. The salespeople for Grey's have a strict dress code when meeting clients. They are required to wear dark business suits, in order to convey the company's dedication to quality. The meaning conveyed to the clients' through the salespeople's clothing is part of the _____ frame of the organization. A. political B. human resources C. symbolic D. structural

C. symbolic

________ is the leading agile development method. A. Extreme programming B. Sprint C. Six sigma D. Scrum

D. Scrum

_____ are an example of external stakeholders for an organization. A. Competitors B. Functional managers C. Top managers D. Employees

A. competitors

Which of the following terms describes a framework of the phases involved in developing information systems? A. systems development life cycle B. rapid application development C. predictive life cycle D. extreme programming

A. systems development life cycle

Which of the following statements is false? A. An analysis project life cycle is a collection of project phases B. A product life cycle is the same as a project life cycle C. The waterfall approach is an example of a predictive life cycle model D. Agile is an example of an adaptive life cycle model

B. A product life cycle is the same as a project life cycle

The symbolic perspective of an organization: A. focuses on different groups' roles and responsibilities to meet the goals and policies set by top management. B. focuses on the meanings of the culture, language, traditions, and image of the organization. C. views the organization as coalitions composed of varied individuals and interest groups. D. focuses on providing harmony between the needs of the organization and the needs of people.

B. focuses on the meanings of the culture, language, traditions, and image of the organization

Project work is most successful in an organizational culture where all of the following characteristics are important except ________. A. member identity B. group emphasis C. risk tolerance D. control

D. control

In Rizzati Corp, vice presidents in departments such as engineering, manufacturing, IT, and human resources report directly to the chief executive officer and undertake their tasks independently of each other. The staffs of these departments have specialized skills in their respective disciplines. Rizatti Corp can be said to have a _____ organizational structure. A. project B. symbolic C. matrix D. functional

D. functional

_____ refers to the degree to employees identify with the organization as a whole, rather than with their types of job or profession A. Unit integration B. Group emphasis C. People focus D. Member identity

D. member identity

Which of the 4 frames of organizations addresses how meetings are run, employee dress codes, and expected work hours? A. structural B. human resources C. political D. symbolic

D. symbolic

An organization that uses a project organizational structure earns their revenue primarily from performing projects for other groups under contract. True or False

False

A ________ is a product or service, such as a technical report, a training session, or hardware, produced or provided as part of a project. A. deliverable B. product C. work package D. tangible goal

A. deliverable

A preliminary or rough cost estimate is developed in the _____ phase of the project life cycle, and an overview of the work involved is created. A. acquisition B. close-out C. concept D. implementation

C. concept

The nature of IT projects is different from projects in many other industries because they are very _______. A. expensive B. technical C. diverse D. challenging

C. diverse

Personnel in a _________ organizational structure often report to two or more bosses. A. functional B. project C. matrix D. hybrid

C. matrix

Which of the following is not part of the three-sphere model for systems management? A. business B. information C. technology D. organization

B. information

What term describes an organization's acquisition of goods and services from an outside source in another country? A. globalization B. offshoring C. exporting D. global sourcing

B. offshoring

Which of the following is a disadvantage of virtual teams as compared to traditional teams? A. Increased costs for office space and support B. Reduced opportunities for informal transfer of information C. Limited flexibility in team working hours D. Reduced dependence on technology and processes for accomplishing work

B. reduced opportunities for informal transfer of information

In organizational culture, control refers to _______. A. the degree to which employees are encouraged to be aggressive, innovative, and risk seeking. B. the degree to which management focuses on outcomes rather than on techniques and processes used to achieve results C. the degree to which the organization monitors and responds to changes in the external environment D. The degree to which rules, policies, and direct supervision are used to oversee employee behavior

D. the degree to which rules, policies, and direct supervision are used to oversee employee behavior

Internal stakeholders include groups affected by the project such as government officials or concerned citizens. True or False

False

Leadership style has no impact on the success of virtual teams. True or False

False

Project managers and their teams must keep in mind the effects of any project on the interests and needs of the entire system or organization instead of focusing on the immediate concerns of the project. True or False

True

Project managers in matrix organizations have staff from various functional areas working on their projects. True or False

True