Chapter 20 (Public Speaking)

An agreement acceptable to all the members of a group is

a consensus.

When part of a small group, you have a responsibility to ______ individual assignments.

fulfill

The fourth step of the reflective-thinking method is to

generate potential solutions.

Brian is part of a small group doing a class project on earthquakes. It is Brian's last class before he graduates, and unlike his hard-working classmates, all he wants to do is pass the class without doing much work. This means that Brian

has a hidden agenda.

A collection of 3 to 12 persons who assemble for a specific purpose is called a

small group.

When a group establishes criteria for ______ using the reflective-thinking method, it determines the standards on which a judgment or decision can be based.

solutions to problems

For groups to function smoothly, disagreements should be kept at the ______ level.

task

As a member of a small group, you are responsible for committing yourself to

the goals of the group.

What is an individual's ability to influence group members in a positive way to help the group achieve its goals called?

Leadership

Which of the following are steps in presenting an oral report by a problem-solving group?

-Explain the problem and its recommended solutions. -Summarize the main points of the report. -State the purpose of the report.

What is the best reason for a discussion be kept on track?

To generate relevant ideas

The standards on which a judgment or decision can be based are known as

criteria

Why is listening the most critical assignment for all group members?

-It creates a positive atmosphere. -It helps group members understand what is going on in the group. -It helps group members evaluate the merits of the speaker's position.

Which of the following are true statements about the reflective-thinking method?

-It is derived from the writings of a philosopher. -It is a method for guiding discussion. -It is a method for problem-solving groups to use.

Which of the following are true statements about a small group?

-It is small enough to allow free discussion among all members. -Every participant is potentially a speaker and a listener.

Which of the following are true statements about the step of selecting the best solution in the reflective-thinking method?

-Arriving at the best solution can be difficult work. -Each potential solution should be evaluated in turn against the established criteria. -The group should attempt to reach a consensus about what the best solution is.

What are the three main sections of an oral report to present the findings of a small group?

-Conclusion -Body -Introduction

Which of the following leadership roles are also responsibilities of all members of a small group?

-Keeping the discussion on track -Avoiding interpersonal conflicts -Committing themselves to the goals of their group

Effective leadership helps a group fulfill which of the following sets of needs?

-Procedural needs -Task needs -Maintenance needs

Which of the following are recommended strategies to encourage full participation in a group?

-Show interest in other speakers' ideas. -Ask shy members what their opinions are. -Avoid negative comments that will squelch a speaker.

What are recommended steps for the idea-generating technique called brainstorming?

-Someone in the group creates a master list from all the individual lists. -As the group discusses the master list, members add new ideas to it. -All members of the group individually write down every possible solution they can think of.

Which of the following are options for presenting the findings of a small group?

-Symposium -Oral report

Which of the following statements about panel discussions are true?

-They typically have a moderator. -They involve several people.

What type of event is a symposium?

A public presentation in which several people deliver prepared speeches on different aspects of the same topic

Which of the following is a description of a panel discussion?

A structured conversation on a given topic among several people in front of an audience

Jabir and his speech classmates Jon and Patricia have been given the assignment of presenting a group report on how the United States should address problems in its infrastructure. Jabir suggests that he give a speech dealing with describing the poor state of the infrastructure and that Jon can talk about costs and funding. He suggests that Patricia talk about political and legislative issues concerning infrastructure. What kind of presentation is Jabir describing?

A symposium

What is the method of generating ideas by free association of words and thoughts called?

Brainstorming

Which of the following is a type of leader who becomes a leader only after a group has been formed and has already begun to meet?

Emergent

Which of the following is not a responsibility in a small group?

Engaging in interpersonal conflicts

Cindy and Frank are in the same small group tasked to give a presentation about legalizing marijuana in the state. Cindy believes marijuana use should be legalized, but Frank is against it. Frank explains that legalization would overburden the state's understaffed tax bureau and also overwhelm the state's permitting process, which would have to issue permits for storefronts as well as growers. Which of the following best explains Frank's response?

Frank kept the disagreement on a task level and did not get personal.

Samuel is planning to invite a Latin American novelist who will be visiting the city where he goes to school to discuss the current state of Latin American literature with two professors of Spanish literature he knows. What kind of presentation is Samuel planning?

Panel discussion

In the reflective-thinking method, effective problem analysis relies on which of the following?

Performing research that is thorough

Which of the following is not one of the sets of needs that leadership helps a group fulfill?

Secondary needs

Trish, Richard, and Sandra are in a small group meeting about the company's sales objectives for the quarter. After Trish finishes discussing her report on European sales, Richard mentions that he is traveling to Spain on vacation the following month. Trish immediately responds that she also is planning to go to Spain. Richard and Trish begin asking each other about their plans, when Sandra interrupts and asks that they wait to continue their conversation until after the meeting. What leadership function is Sandra fulfilling?

She is keeping the discussion on track.

Why should participation be encouraged in small groups?

Small groups work best when members participate fully.

The five-step method for directing discussion in a problem-solving small group is called

The reflective-thinking method

True or false: You can gather the information needed for a group to analyze a problem in the reflective-thinking method in the same way that you pull together information for a speech.

True

A group member who becomes the leader during the course of the group's deliberations would be called

an emergent leader.

The first step of the reflective-thinking method is to

define the problem.

According to the reflective-thinking method, a group should define the problem it wishes to solve by phrasing that problem as a question of ________, asking whether a specific course of action should or should not be taken.

policy

After a small group reaches a consensus on a decision, it next needs to

present the findings to someone.

The implied leader of a company business meeting would be the person

with the highest ranking position in the company.