Chapter 4 Review

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In the United States, which of the following age groups is estimated to have the highest labor force participation rate by the year 2020?

25- to 54-year-olds

_____ refers to organizing tasks, duties, responsibilities, and other elements into a productive unit of work.

Job design

_____ involves broadening the scope of a job by expanding the number of different tasks that are performed.

Job enlargement

_____ involves changing existing jobs in different ways to improve them.

Job redesign

_____ is the process of shifting a person from job to job.

Job rotation

Which of the following steps is typically performed first in the job analysis process?

Planning the job analysis

Max, an employee at HiFi LLC, is responsible for performing the job analysis process in her organization. She is currently planning the job analysis. Which of the following should typically be Max's next step?

Preparing for and introducing job analysis

In the context of job analysis methods, which of the following is a difference between the observation method and the interview method?

The observation method is best suited for repetitive jobs with short cycle times, while the interview method is best suited for technical or complicated jobs.

_____ is the extent of individual freedom and discretion in work and its scheduling.

autonomy

Samuel, an employee at BluClu LLC, is responsible for performing the job analysis process in his organization. He has introduced and communicated the job analysis process to all his managers. Which of the following will typically be Samuel's next step?

conducting the job analysis

Dave, an HR Manager at GoPhone LLC, is responsible for performing the job analysis process in his organization. He is currently gathering, reviewing, and compiling job analysis data. Which of the following should typically be Dave's next step?

developing job descriptions and job specifications

A(n) _____ is defined as a large work segment comprised of several tasks that are performed by individuals.

duty

Which of the following is an example of a compressed workweek in the United States?

employees working for 10 hours, four days a week

Job code and pay grade are job description components noted in the _____ section.

identification

_____ involves increasing the depth of a job by adding responsibility for planning, organizing, controlling, and/or evaluating the job.

job enrichment

_____ list the knowledge, skills, and abilities (KSAs) an individual needs to perform a job satisfactorily.

job specifications

Cho, an employee at SunFun LLC, is responsible for handling the job analysis process in her organization. She has developed job descriptions and job specifications. Which of the following will typically be Cho's next step?

maintaining and updating job descriptions and job specifications

In the context of the job analysis process, periodically reviewing all jobs is a subtask of _____.

maintaining and updating job descriptions and job specifications

Which of the following is typically the last step in the job analysis process?

maintaining and updating job descriptions and job specifications

_____ flow directly from a job description and indicate what the job accomplishes and how performance is measured in key areas of the job description.

performance standards

In the context of the job analysis process, identifying jobs and methodology is a subtask of _____.

preparing for and introducing job analysis

In the context of job analysis responsibilities, which of the following is typically a responsibility of the HR unit?

seeking assistance from outside experts for difficult analyses

In the context of the job characteristics model, _____ is the extent to which a job includes a recognizable unit of work that is carried out from start to finish and results in a known consequence.

task identity

Which of the following sections of a job description is a concise statement of the typical responsibilities and components that make the job different from others?

the general summary section

Which of the following is typically the first section of a job description?

the identification section


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