Chapter 5-6
a manager should _____ in order to increase an employee's expected satisfaction with outcomes resulting from desired performance
individualized rewards
what is multi source feedback?
information about an employee's performance is collected from a full circle of people
in the four-drive theory, achievement, competence, status, and self-esteem are produced by the drive to
acquire
which core job characteristic(s) affect(s) experienced responsibility for work outcomes?
autonomy
one issue with membership and seniority-based rewards is that they
do not directly motivate job performance
empowerment includes all of the following characteristics except
effort
people experience self-actualization by applying their skills and knowledge, observing how their talents achieve meaningful results, and experiencing personal growth through learning. These are the conditions for
intrinsic motivation
Team rewards are better than individual rewards when employees work in highly interdependent jobs because
it is difficult to measure individual performance in these situations
______ is the process of assigning tasks to jobs
job design
according to goal setting theory, goals must be within the employee's control. in other words, goals must be
relevant