Chapter 5
The underlying philosophy of The Walt Disney Company is that
happy employees will lead to happy customers
Alderfers existence needs correspond with
safety needs
Your paycheck could likely satisfy which of the following needs to identified by maslow?
safety needs
Which of the following is a hygiene factor in Herzebergs theory of motivation?
salary
The ability for employees to do interesting and rewarding work at The Walt Disney Company satisfies which of Maslows hierarchy of needs?
self actualization
In comparing Maslows hierarchy of needs theory to alderfers ERG theory
ERG theory recognizes more than one need may operate at one time
Which of the following need based theories has received the greatest amount of research support?
McClellands acquired needs theory
Which of the following is true about motivation?
Motivation has a key influence over an employees performance level
Michael has two finals, accounting and organization behavior, on the same day of finals week. Based on the expectancy theory which of the following statements suggests how he should allocate his limited study time?
accounting is Michaels majors, OB is a general business requirement in his academic program. Michael aspires to be a CPA, so he decides to focus his study time on accounting
Individuals who expect yearly wage increases without exhibiting increased performance may be labeled
entitled
Abdul tends to emphasize harmonious interpersonal relationships prefers to be with friends and enjoys family events. Abdul would probably be categorized as being
high in need for affiliation
The first step of an organizational behavior modification (OB Mod) program is
identify the behavior to be modified
Research on motivation in different cultures indicates that
in industrialized nations, satisfaction with esteem needs was a more powerful motivator than satisfaction of physiological or security needs
Negative reinforcement
increases the desired behavior
Research on procedural justice suggests
it is best to be consistent in the manner in which employees are disciplined for violating company policy for situations like cell phone usage
Maslows hierarchy of needs theory of motivation
suggests once basic needs are satisfied higher order needs become motivators
In expectancy theory, valence is
the anticipated satisfaction that will result from an outcome
Which of the following is a criticism of herzebergs theory of motivation?
the primary research methodology used to arrive at hygiene and motivator factors is flawesd
McClelland designed a method of showing the subject ambiguous image and having them write a story about it. The name of this method and what it assesses is the
thematic appreciation test; dominant need
Research on equity theory suggests
those who feel over rewarded experience little distress over the situation