Chapter 5

The underlying philosophy of The Walt Disney Company is that

happy employees will lead to happy customers

Alderfers existence needs correspond with

safety needs

Your paycheck could likely satisfy which of the following needs to identified by maslow?

safety needs

Which of the following is a hygiene factor in Herzebergs theory of motivation?

salary

The ability for employees to do interesting and rewarding work at The Walt Disney Company satisfies which of Maslows hierarchy of needs?

self actualization

In comparing Maslows hierarchy of needs theory to alderfers ERG theory

ERG theory recognizes more than one need may operate at one time

Which of the following need based theories has received the greatest amount of research support?

McClellands acquired needs theory

Which of the following is true about motivation?

Motivation has a key influence over an employees performance level

Michael has two finals, accounting and organization behavior, on the same day of finals week. Based on the expectancy theory which of the following statements suggests how he should allocate his limited study time?

accounting is Michaels majors, OB is a general business requirement in his academic program. Michael aspires to be a CPA, so he decides to focus his study time on accounting

Individuals who expect yearly wage increases without exhibiting increased performance may be labeled

entitled

Abdul tends to emphasize harmonious interpersonal relationships prefers to be with friends and enjoys family events. Abdul would probably be categorized as being

high in need for affiliation

The first step of an organizational behavior modification (OB Mod) program is

identify the behavior to be modified

Research on motivation in different cultures indicates that

in industrialized nations, satisfaction with esteem needs was a more powerful motivator than satisfaction of physiological or security needs

Negative reinforcement

increases the desired behavior

Research on procedural justice suggests

it is best to be consistent in the manner in which employees are disciplined for violating company policy for situations like cell phone usage

Maslows hierarchy of needs theory of motivation

suggests once basic needs are satisfied higher order needs become motivators

In expectancy theory, valence is

the anticipated satisfaction that will result from an outcome

Which of the following is a criticism of herzebergs theory of motivation?

the primary research methodology used to arrive at hygiene and motivator factors is flawesd

McClelland designed a method of showing the subject ambiguous image and having them write a story about it. The name of this method and what it assesses is the

thematic appreciation test; dominant need

Research on equity theory suggests

those who feel over rewarded experience little distress over the situation