Chapter 6

Which of these scenarios most closely exemplifies "groupthink?" - An employee thinks the company should recall a potentially dangerous product, but since their entire team disagrees, the employee goes along with the decision - The CEO of a company is a strong supporter of family values, so the department managers allow employees time off one day a week to attend a special event for their children. - An employee comes up with a scheme to cheat their company out of a substantial amount of money by charging clients more for products than what is recorded. - An employee believes that her company's newly proposed advertising campaign is insulting to certain groups of people and tells their manager

- An employee thinks the company should recall a potentially dangerous product, but since their entire team disagrees, the employee goes along with the decision

_______________ refers to the character of the decision-making process employees use to determine if their responses to ethical issues are right or wrong. Business ethics Ethical culture Opportunity Organizational values

Ethical culture

Which of the following maintains that it is illegal for individuals, firms, or third parties doing business in U.S. markets to, in the words of the law, "make payments to foreign government officials to assist in obtaining or retaining business"? Bribery Act Protecting Older Workers Against Discrimination (POWAD) Act Foreign Corrupt Practices Act (FCPA) Title VII of the Civil Rights Act of 1964

Foreign Corrupt Practices Act (FCPA)

_______________ prohibit(s) employment discrimination on the basis of race, national origin, color, religion and gender. The International Employment Rights Treaty Title VII of the Civil Rights Act of 1964 Affirmative Action The Americans with Disabilities Act

Title VII of the Civil Rights Act of 1964

"Conflicts of interest" exist when employees must choose whether to _______________. advance the interests of the organization or those of society accept bribes carry out an assignment they perceive as unethical advance their own interests, those of the organization, or those of some other group

advance their own interests, those of the organization, or those of some other group

Which ethical perspective (moral classification) considers a decision right or acceptable if it accomplishes a desired result such as pleasure, knowledge, career growth, or utility? ethical formalism consequentialism justice results theory

consequentialism

Which of the following believes they should make decisions that maximize their own self-interest? utilitarians consequentialists ethical formalists egoists

egoists

One person may have values that another person may not have. Which concept refers to this? ethical diversity value congruence normative considerations ethical formalism

ethical diversity

Which of these is an ethical perspective ("moral philosophy") that focuses on the rights of individuals and on the intentions associated with a particular behavior rather than on its consequences? egoism ethical formalism consequentialism results theory

ethical formalism

Which of the following is likely to have the most impact on a person's moral philosophy? formal education organizational rewards codes of ethics co-worker influence

formal education

It is more likely for organizations to engage in misconduct if business is treated like a _______________. lifetime achievement delineating self-worth method of survival nonprofit organization game in which ordinary rules do not apply

game in which ordinary rules do not apply

The most basic requirement of business ethical standards _______________. have been uniformly implemented through every firm's ethics code have been written down and communicated throughout the organization are centered around the mutual desire to protect the environment demonstrate a company's desires to address the needs of society

have been written down and communicated throughout the organization

Which of the following describes the term ethics? balancing the ever-changing and complex needs of society with the desire for profit individual beliefs about what is right and wrong, good and bad, just and unjust, fair and unfair rules about how one should act in a business situation guidelines that a company provides its employees to ensure that they will act in the best interest of society

individual beliefs about what is right and wrong, good and bad, just and unjust, fair and unfair

Being untruthful with your manager about reasons for missing work is a(n) _______________ justice issue. distributive procedural interactional utilitary

interactional

Which of the following is an ethical perspective (or class of moral philosophy) that relates to evaluations of fairness, or the disposition to deal with the perceived injustices of others? utilitarianism ethical formalism justice theory egoism

justice theory

What refers to employees' tendency to resolve workplace issues by following the directives of a manager or boss? obedience to authority ethical conflict misconduct insignificant others

obedience to authority

What is the set of conditions that limits barriers or provides rewards? reinforcement motivation circumstances opportunity

opportunity

What are the three primary factors that together influence the ethical decision-making process? stakeholder relationships, trust, and corporate culture values, norms, and regulations opportunity, individual factors, and organizational relationships society, profits, and longevity

opportunity, individual factors, and organizational relationships

What is the best way to define "moral philosophy?" a set of conditions that limits barriers or provides rewards a set of values, beliefs, and artifacts shared by members of an organization principles, or rules, which individuals apply in deciding what is right or wrong part of an organization's culture that focuses specifically on issues of right and wrong

principles, or rules, which individuals apply in deciding what is right or wrong

If employees believe that salary decisions are fair and consistent for all job categories, what type of justice exists? interactional distributive procedural utilitary

procedural

An "ethical issue" is a problem, situation, or opportunity that _______________. harms consumers harms the environment requires an individual to choose among several actions that must be evaluated as right or wrong, ethical or unethical. requires society to choose among several actions that must be evaluated as right or wrong.

requires an individual to choose among several actions that must be evaluated as right or wrong, ethical or unethical.

Who establishes the ethical tone for the entire organization? mid-level managers employees senior managers and leadership ethics officer

senior managers and leadership

Which of the following definitions describes "principles?" sets of values or beliefs that are shared by members of an organization specific and pervasive boundaries for behavior that are universal and absolute and often form the basis for rules standards that guide the behavior of individuals and groups in the world of business norms that are socially enforced, such as integrity, accountability, and trust

specific and pervasive boundaries for behavior that are universal and absolute and often form the basis for rules

Which of the following refers to a major form of observed misconduct including late arrivals, long lunch breaks, leaving early, day dreaming, excessive socializing, and use of social media that costs companies billions annually? time theft conflict of interest ethical diversity intimidating behavior

time theft

To classify as a "hostile work environment," the behavior must be _______________, severe, and hostile as to affect conditions of employment and would be offensive to a reasonable person. unwelcome verbal knowingly committed psychologically damaging

unwelcome