Chapter 7 - Positive Organizational Behavior
Strategy to increase positivity
-Create high-quality connections -The only person in the room- -Support -Give trust -Goof off -Cultivate kindness -Develop distractions (negativity) -Dispute negative self-talk and thoughts
Benefits of mindfulness
-Increased physical, mental, and interpersonal effectiveness -More effective communication -More balanced emotions -Personal effectiveness
Culture
-Long-term -Harder to change -example: personality
Elements of flourishing
-Positive emotions -Engagement -Relationships -Meaning -Achievement
Climate
-Short-term -Easier to change -example: mood
Inhibitors of mindfulness
Attentional deficit & Attentional hyperactivity
Organizational practices
a host of procedures, policies, practices, routines, and rules that organizations use to get things done
Restorative justice
a shared belief in the importance of resolving conflict multilaterally through the inclusion of victims, offenders, and all other stakeholders
Mindlessness
a state of reduced attention. it is expressed in behavior that is rigid, or thoughtless
Meaningfulness
belonging to and serving something that you believe is bigger than the self
Resilient
capacity to consistently bounce back from adversity and to sustain yourself in the face of the demands of positive events
Well-being
combined impact of five elements -- positive emotions, engagement, relationships, meaning, and achievement (PERMA)
Organizational climate
employees' perception "of formal and information organizational policies, practices, procedures, and routines."
Prosocial behaviors
positive acts performed without expecting anything in return
Amplifying effect
positive practices have an amplifying or escalating effect on positive outcomes because of their association with positive emotions and social capital
Positive OB (POB)
purposely positive approach to managing the behavior of individuals, groups and organizations'
Attentional deficit
reflects the inability to focus vividly on an object
Intention
represents and end point or desired goal you want to achieve
Temperance
shared belief in showing restraint and control when faced with temptation and provocation. it promotes self-control, humility, and prudence
Compassion
shared value that drives people to help others who are suffering
Flow
state of being completely involved in an activity for its own sake
Flourishing
the extent to which our lives contain PERMA
Engagement
the extent to which you are physically, cognitively, and emotionally involved with an activity, task, or project
Positive psychological capital
those with high levels have high levels of hope, efficacy, resilience, and optimism (HOPE)
Virtuousness
what individuals and organizations aspire to be when they are at their very best
Upward spirals of positivity
where positive behaviors, feelings, and attitudes, feed your own and those of others in a continual, reinforcing process
Positive emotions outcomes
-Stronger social relationships -Prosocial behaviors -Liking of yourself and others -Stronger bodies and immune systems -Original thinking
Conscious capitalism
Four key principles: 1.) Higher purpose ( beyond profit maximization) 2.) Stakeholder interdependence (not shareholder-centric) 3.) Conscious leadership (not "carrots and sticks" 4.) Conscious culture (not bottom-line focused)
Optimists
often view successes as due to their "personal, permanent, and pervasive causes, and negative events to external, temporary, and situation-specific one."
Buffering effect
positive practices buffer or reduce the impact of negative events and stressors
Positive deviance
successful performance that dramatically exceeds the norm in a positive direction
Social support
the amount of perceived helpfulness derived from social relationships. -Esteem support -Informational support -Social companionship -Instrumental support
Positivity effect
the attraction of all living systems toward positive energy and away from negative energy, or toward that which is life giving and away from that which is life depleting
Mindfulness
the awareness that emerges through paying attention on purpose, in the present moment, and nonjudgmentally to the unfolding of experience moment by moment
Forgiveness
the capacity to foster collective abandonment of justified resentment, bitterness, and blame, and, instead, it is the adoption of positive, forward-looking approaches in response to harm or damage
Hope
to have it you need to have a goal and the determination to achieve it (willpower), and you need to see one or more alternative paths to achieve your goal, even when faced with adversity (waypower)
Attentional hyperactivity
when our minds are racing or wandering, resulting in compulsive daydreaming or fantasizing