Chapter 7 - Positive Organizational Behavior

Strategy to increase positivity

-Create high-quality connections -The only person in the room- -Support -Give trust -Goof off -Cultivate kindness -Develop distractions (negativity) -Dispute negative self-talk and thoughts

Benefits of mindfulness

-Increased physical, mental, and interpersonal effectiveness -More effective communication -More balanced emotions -Personal effectiveness

Culture

-Long-term -Harder to change -example: personality

Elements of flourishing

-Positive emotions -Engagement -Relationships -Meaning -Achievement

Climate

-Short-term -Easier to change -example: mood

Inhibitors of mindfulness

Attentional deficit & Attentional hyperactivity

Organizational practices

a host of procedures, policies, practices, routines, and rules that organizations use to get things done

Restorative justice

a shared belief in the importance of resolving conflict multilaterally through the inclusion of victims, offenders, and all other stakeholders

Mindlessness

a state of reduced attention. it is expressed in behavior that is rigid, or thoughtless

Meaningfulness

belonging to and serving something that you believe is bigger than the self

Resilient

capacity to consistently bounce back from adversity and to sustain yourself in the face of the demands of positive events

Well-being

combined impact of five elements -- positive emotions, engagement, relationships, meaning, and achievement (PERMA)

Organizational climate

employees' perception "of formal and information organizational policies, practices, procedures, and routines."

Prosocial behaviors

positive acts performed without expecting anything in return

Amplifying effect

positive practices have an amplifying or escalating effect on positive outcomes because of their association with positive emotions and social capital

Positive OB (POB)

purposely positive approach to managing the behavior of individuals, groups and organizations'

Attentional deficit

reflects the inability to focus vividly on an object

Intention

represents and end point or desired goal you want to achieve

Temperance

shared belief in showing restraint and control when faced with temptation and provocation. it promotes self-control, humility, and prudence

Compassion

shared value that drives people to help others who are suffering

Flow

state of being completely involved in an activity for its own sake

Flourishing

the extent to which our lives contain PERMA

Engagement

the extent to which you are physically, cognitively, and emotionally involved with an activity, task, or project

Positive psychological capital

those with high levels have high levels of hope, efficacy, resilience, and optimism (HOPE)

Virtuousness

what individuals and organizations aspire to be when they are at their very best

Upward spirals of positivity

where positive behaviors, feelings, and attitudes, feed your own and those of others in a continual, reinforcing process

Positive emotions outcomes

-Stronger social relationships -Prosocial behaviors -Liking of yourself and others -Stronger bodies and immune systems -Original thinking

Conscious capitalism

Four key principles: 1.) Higher purpose ( beyond profit maximization) 2.) Stakeholder interdependence (not shareholder-centric) 3.) Conscious leadership (not "carrots and sticks" 4.) Conscious culture (not bottom-line focused)

Optimists

often view successes as due to their "personal, permanent, and pervasive causes, and negative events to external, temporary, and situation-specific one."

Buffering effect

positive practices buffer or reduce the impact of negative events and stressors

Positive deviance

successful performance that dramatically exceeds the norm in a positive direction

Social support

the amount of perceived helpfulness derived from social relationships. -Esteem support -Informational support -Social companionship -Instrumental support

Positivity effect

the attraction of all living systems toward positive energy and away from negative energy, or toward that which is life giving and away from that which is life depleting

Mindfulness

the awareness that emerges through paying attention on purpose, in the present moment, and nonjudgmentally to the unfolding of experience moment by moment

Forgiveness

the capacity to foster collective abandonment of justified resentment, bitterness, and blame, and, instead, it is the adoption of positive, forward-looking approaches in response to harm or damage

Hope

to have it you need to have a goal and the determination to achieve it (willpower), and you need to see one or more alternative paths to achieve your goal, even when faced with adversity (waypower)

Attentional hyperactivity

when our minds are racing or wandering, resulting in compulsive daydreaming or fantasizing