Chapter 8 Practice

The concept of bounded rationality asserts that managers are typically able to process all available information and arrive at the single best solution.

False

Which of the following statements is most associated with emotion-based decision making?

I plan my life based on how I feel.

A nonprogrammed decision is appropriate when __________

a situation requires exceptional problem solving skills.

When there is no known information regarding the outcome of a decision, but enough information exists to estimate the probabilities of several outcomes, a ___________________ exists.

condition of risk

_________ is the ability of an individual to generate new ideas.

creativity

Nonprogrammed decisions require managers to use ____________ rather than ___________.

creativity, decision rules

The second step in the rational decision making process is to ________________

define the problem.

Divergent thinking is a skill that allows people to see __________ situations, phenomena, or events.

differences among

Which of the following is a way that an individual in a group can fight against the onset of groupthink?

discuss the issue with someone outside the group

Post-decision dissonance is _________ a choice that was already made.

doubt about

Which of the following is/are true about intuition?

it evolves over time

The final step in the rational decision making process is to ________________

measure and adjust.

Convergent thinking is a skill that allows people to see __________ situations, phenomena, or events.

similarities among

Which of the following is NOT a way that a group leader can fight against the onset of groupthink?

state her view to get the discussion started

When groupthink occurs, group members are more interested in __________ than in __________.

unanimity, considering alternatives