Chapter 8 Practice
The concept of bounded rationality asserts that managers are typically able to process all available information and arrive at the single best solution.
False
Which of the following statements is most associated with emotion-based decision making?
I plan my life based on how I feel.
A nonprogrammed decision is appropriate when __________
a situation requires exceptional problem solving skills.
When there is no known information regarding the outcome of a decision, but enough information exists to estimate the probabilities of several outcomes, a ___________________ exists.
condition of risk
_________ is the ability of an individual to generate new ideas.
creativity
Nonprogrammed decisions require managers to use ____________ rather than ___________.
creativity, decision rules
The second step in the rational decision making process is to ________________
define the problem.
Divergent thinking is a skill that allows people to see __________ situations, phenomena, or events.
differences among
Which of the following is a way that an individual in a group can fight against the onset of groupthink?
discuss the issue with someone outside the group
Post-decision dissonance is _________ a choice that was already made.
doubt about
Which of the following is/are true about intuition?
it evolves over time
The final step in the rational decision making process is to ________________
measure and adjust.
Convergent thinking is a skill that allows people to see __________ situations, phenomena, or events.
similarities among
Which of the following is NOT a way that a group leader can fight against the onset of groupthink?
state her view to get the discussion started
When groupthink occurs, group members are more interested in __________ than in __________.
unanimity, considering alternatives